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description: Tudo sobre OnBase: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: OnBase - Preço, avaliações e classificação - Capterra Brasil 2026
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Breadcrumb: [Home](/) > [Software de Gestão de Documentos](/directory/30063/document-management/software) > [OnBase](/software/62208/onbase)

# OnBase

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> Solução ECM que combina gestão de documentos, gestão de processo de negócios e gerenciamento de registros.
> 
> Conclusão: 79 usuários atribuíram a nota **4.3/5**. Melhor classificado para **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa o OnBase?

O OnBase possui soluções específicas para os setores de ensino superior, seguros, serviços financeiros, governo, saúde e comércio, mas oferece soluções para empresas de todos os setores.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.3/5** | 79 Avaliações |
| Praticidade | 4.0/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.1/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 3.9/5 | Com base em avaliações gerais |
| Recursos | 4.2/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Hyland Software
- **Fundada**: 2000

## Contexto comercial

- **Público-alvo**: 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, chinês, chinês tradicional, coreano, croata, dinamarquês, espanhol, finlandês, francês, grego, hebraico, holandês, húngaro, inglês, italiano, japonês, norueguês, polonês, português, romeno, russo, sueco, sérvio, tailandês, tcheco, turco, vietnamita, árabe
- **Países disponíveis**: Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin, Bermudas e mais 185

## Recursos

- Agendamento da sincronização
- Armazenamento de dados seguros
- Armazenamento de documentos
- Assinatura de várias partes
- Assinatura eletrônica
- Automação dos processos comerciais
- Backup e recuperação
- Biblioteca de conteúdo
- Captura de assinatura por celular
- Captura de documentos
- Classificação de documentos
- Comentários/notas
- Comparação de versões
- Compartilhamento de arquivos
- Configuração do fluxo de trabalho
- Controle de versões
- Controles/permissões de acesso
- Conversão de arquivos 
- Desenvolvimento de aplicativos web/mobile
- Editor gráfico de fluxo de trabalho
- Edição de texto
- Ferramentas de colaboração
- Gerenciamento da implantação
- Gerenciamento de documentos
- Gestão de conteúdo
- Gestão de formulários
- Gestão de integrações
- Gestão de modelos
- Gestão do fluxo de trabalho
- Lembretes
- Modelagem de processos & Design
- Modelagem visual
- Modelos
- Modelos personalizáveis
- Múltiplos formatos de edição
- Opções de publicação de conteúdo
- Permissões por função
- Pesquisa de texto completo
- Pesquisa e filtro
- Plataforma no-code
- Processamento de lotes
- Registro de auditoria
- Relatórios e estatística
- Reverter versão
- Seguimento de status
- Segurança de dados
- Sincronização bidireccional
- Sincronização de dados
- Sincronização remota
- Third-Party Integrations

... e mais 12 recursos

## Integrações (9 no total)

- Deltek WorkBook
- Docusign
- JD Edwards EnterpriseOne
- Microsoft Dynamics 365 Business Central tegossuite
- Microsoft SharePoint
- Oracle E-Business Suite
- Oracle PeopleSoft
- Workday Financial Management
- Workday HCM

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Gestão de Documentos](https://www.capterra.com.br/directory/30063/document-management/software)

## Categorias relacionadas

- [Software de Gestão de Documentos](https://www.capterra.com.br/directory/30063/document-management/software)
- [Sistemas de Gestão de Conteúdo](https://www.capterra.com.br/directory/10007/content-management/software)
- [Sistemas de Workflow](https://www.capterra.com.br/directory/30091/workflow-management/software)
- [Software de Gestão de Conteúdos Empresariais](https://www.capterra.com.br/directory/31079/enterprise-content-management/software)
- [Software de Gestão de Conteúdo para Celular](https://www.capterra.com.br/directory/31262/mobile-content-management-system-software/software)

## Alternativas

1. [Google Drive](https://www.capterra.com.br/software/161425/drive) — 4.8/5 (28444 reviews)
2. [Google Workspace](https://www.capterra.com.br/software/168389/google-workspace) — 4.7/5 (17508 reviews)
3. [OneDrive](https://www.capterra.com.br/software/161304/onedrive) — 4.5/5 (12652 reviews)
4. [Dropbox Business](https://www.capterra.com.br/software/143068/dropbox-business) — 4.5/5 (21686 reviews)
5. [Microsoft 365](https://www.capterra.com.br/software/58688/microsoft-365) — 4.6/5 (14048 reviews)

## Avaliações

### "OnBase has gone downhill" — 1.0/5

> **Randy** | *25 de julho de 2018*
> 
> **Vantagens**: all in one document and workflow management software, but the pros end there.&#10;OnBase 13 was great, OnBase 17 not so much
> 
> **Desvantagens**: we upgraded from OnBase 13 to OnBase 17 and let me tell you it is a disaster. OnBase 17 is slower substantially in every category. We are using a click once install, now it has to check the server every time you open, word, or excel, outlook or even OnBase itself for a new version, which sounds great, but this can take 30-45 seconds EVERYTIME you want to open a document. Switching from inbox to related items is very slow, 6-10 seconds, which doesn't seem like a lot, but over the course of a day where you do this 70 times, well you do the math for wasted productivity. And then there is the Random errors that constantly come up on a users system that has worked just fine for months, but there is no solution to that either. Hyland support is virtually non existent, their only solutions are run this software utility that they have. Nothing is ever resolved, they just keep "kicking the can down the road", or tell us to update to version 18. sorry after this disaster our next upgrade will be to something else. Our business users are screaming to go back to version 13.

-----

### "Best ECM software on the market with great workflow capability" — 5.0/5

> **Avaliador Verificado** | *13 de dezembro de 2017* | Gestão da educação | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Best workflow engine I have ever seen, allows point and click configurable workflows with almost no need for custom scripting (though that is an option). The way it organizes document types is the best I have seen and has a LOT of capabilities for integrating with other line of business systems. The interface is very modern looking as long as you are using the desktop Unity Client or the Web based client. They also offer mobile applications that work very well.
> 
> **Desvantagens**: Though the scanning features are very good and getting better the forms recognition still isn't as good as most dedicated scanning applications. Also the cost of OnBase tends to be higher than many others but I do find that you get what you pay for.
> 
> Drastically improved workflow processes and document management/retention.

-----

### "Onbase is extremely versatile, but it takes time to learn the software and what it is capable of." — 4.0/5

> **Avaliador Verificado** | *1 de fevereiro de 2018* | Software | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: It's unique, extremely versatile, and has thousands of integration's. It's extremely useful for a lot of different purposes. Specifically I've used this for document management. It has numerous options for user administration, which is helpful. There are modules for just about everything you can think of, and most are well-made and do their job.
> 
> **Desvantagens**: There is a steep learning curve to Onbase. The software licensing is not always cheap or ideal, and sometimes you can hit a brick wall due to unforeseen issues. Someone with a deep understanding of the software is an invaluable asset to any implementation.
> 
> I use Onbase daily for my job, so I see benefits in streamlining and automating process through workflow which save me thousands of hours a year.

-----

### "OnBase" — 5.0/5

> **Avaliador Verificado** | *17 de setembro de 2018* | Design | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: I enjoy OnBase for its straightforward easy to use setup. I am able to import my customer's purchase orders and bill of materials in OnBase in seconds. This then gives me the ability to pull them up at any given time by the purchase order or sales order. When talking to my clients, I am able to refer back to their documents quickly by using OnBase.
> 
> **Desvantagens**: My biggest issue with OnBase is when importing PDF files, you are not able to drag and drop more than one file at a time. Sometime I am needing to import several related documents at the same time but have to take the time to import each file one by one. Having the option to import an entire folder or more that file at a time would be a huge time saver.

-----

### "Our organization utilizes OnBase for our invoicing, approvals, and T/E, which serves us very well." — 5.0/5

> **Avaliador Verificado** | *19 de julho de 2018* | Educação superior | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: OnBase is a great software to utilize when wanting a virtual database that can easily be accessed and used by users of all experience levels. The software does an excellent job in communicating with other programs, which allows our organization to have the peace of mind our financial system is correct.
> 
> **Desvantagens**: The only con I have at this time is a few options, such as the print option, are not as easily accessible as previous options. It would be great to have the CNTRL-P option to print again.
> 
> OnBase allows our organization to swiftly process invoices, approvals, T/E reimbursements, and house all backup data for transactions. The software is very user friendly and would be an asset to any organization looking to upgrade their Accounts Payable department.

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