18 anos ajudando empresas
a escolher o melhor software
Collect!
Conheça Collect!
O Collect! está liderando o caminho com uma solução abrangente e fácil de usar para o setor de cobrança e crédito. O Collect! foi desenvolvido com empresas de cobrança diretas e terceirizadas em mente. O Collect! é altamente personalizável, oferece muitas automações e interfaces para fazer o melhor uso do tempo de seus operadores. Collect! é o software de prefrência de mais de 1.400 empresas em 40 países, ajudando profissionais de gestão de contas a receber a organizar suas operações, aprimorar o desempenho da equipe e melhorar a lucratividade.
Quem usa Collect!?
O Collect! é usado como um software de cobrança independente ou como parte do fluxo de trabalho de grandes empresas. O Collect! satisfaz empresas de todos os portes; pode-se incluir funcionalidades à medida que sua empresa cresce.
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Avaliações do Collect!
Does its Job.
Comentários: Overall, its a good product and does its job. The cost is fair for its quality.
Vantagens:
I like the support from the customer service department. I have used this product in a family business to assist with collections of past due accounts. The software is simple and robust to use.
Desvantagens:
Its sort of outdated and could use a makeover, especially the user interface. The search functionalities can be improved to provide more results for different query types.
Resposta do Comtech Systems
há 5 anos
Hello Arwa, Thank you for your positive review. Our customer service department works hard to help Collect! users, whether larger or smaller, use the system comfortably. As for the user interface, our programming department is currently working on the next major version which will include a complete overhaul of the UI and improved search. We hope that you make good use also of the extra resources in the Member Center and the massive online Help documentation. We remain here to help you use Collect! to collect the way you want and look forward to your next contact.
Collect Review
Vantagens:
Ease of use and ease of deployment when we set it up
Desvantagens:
Display could be a little more graphically appealing
Resposta do Comtech Systems
ano passado
Thank you for your review. Collect! comes set for industry standard collection practice and Reg F compliance, the system is highly configurable for individual needs. The next major version will have a familiar but updated UI.
Feedback
Comentários: Overall a pretty good experience. I will be using this system in the near future.
Vantagens:
Their customer services. The ones that stand out are [sensitive content hidden]
Desvantagens:
I do not like that you have to purchase more space for additional accounts and the backlog for customer support.
Resposta do Comtech Systems
ano passado
Thank you for your positive review. Collect! works hard to provide high-quality customer services. Collect!'s editions are graduated to accommodate different account levels so people only pay for the capacity that they need.
Fully Featured, Extensible and Affordable
Comentários: While there were some growing pains after migrating from a long standing legacy solution, we never missed a beat.
Vantagens:
Collect! contains all of the features we needed to implement policies and procedures across the entire organization. Role based access; check. Fully customizable user levels; check. Integrations with third party service providers and payment processors; check.
Desvantagens:
The reporting and letter features native to Collect! are clunky and counter intuitive. The bulk of our reports have been created using SSRS to directly access the back-end data. A company to company move feature to directly transfer data between databases would be a great feature to add.
Resposta do Comtech Systems
há 4 anos
Thank you for this frank review. Reporting functionality has been improved by the new Query and Report Generator Tool. Thank you for the suggestion of the data transfer between databases.
Review as of 6/2024
Comentários: Our experience with Collect is very good. Support is always great and very helpful.
Vantagens:
The program is fairly simple to use and train new employees on.
Desvantagens:
We have had Collect for 24 years. At that time, we desired more training available.
Resposta do Comtech Systems
há 9 meses
Hello Shelley, Thank you for our very positive review, especially your positive comments about our support department. Since you did not give full stars for features, I would encourage you to ensure you are always on the latest version. For example, the current version 13 provides a compliance module, and the most recent versions of the consumer and client portals, and reporting and inventory management tools. Thanks again, and let us know how we can help you use Collect! better for your business goals.
