--- description: Tudo sobre Alchemer: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Alchemer - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Pesquisa](/directory/30092/survey/software) > [Alchemer](/software/72549/alchemer) # Alchemer Canonical: https://www.capterra.com.br/software/72549/alchemer Página: 1 / 17\ Próximo: [Próxima página](https://www.capterra.com.br/software/72549/alchemer?page=2) > O SurveyGizmo é uma das melhores plataformas de pesquisa e análise de dados do mundo, que permite tomar decisões mais inteligentes. > > Conclusão: 393 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Alchemer? Atende empresas e clientes de todos os tamanhos. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 393 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.4/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.0/5 | Com base em avaliações gerais | | Recursos | 4.2/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Alchemer - **Localização**: Boulder, EUA - **Fundada**: 2006 ## Contexto comercial - **Preço inicial**: US$ 55,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Idiomas**: alemão, chinês, coreano, dinamarquês, espanhol, finlandês, francês, hebraico, holandês, húngaro, indonésio, inglês, irlandês, italiano, japonês, norueguês, polonês, português, russo, sueco, tcheco, turco, ucraniano, árabe - **Países disponíveis**: Alemanha, Angola, Argélia, Austrália, Benin, Botsuana, Brasil, Burquina Faso, Burundi, Cabo Verde, Camarões, Canadá, Chade, China, Comores, Congo - Kinshasa, Djibuti, Egito, Eritreia, Essuatíni e mais 45 ## Recursos - Alertas/notificações - Análise da concorrência - Análise de dados de campanhas - Análise de dados visual - Análise de sentimentos - Análise de tendências - Banco de dados de funcionários - Coleta de dados de multicanal - Criador de questionários - Distribuição de multicanal - Estrutura de pesquisas NPS - Feedback contínuo - Ferramentas de colaboração - Gerenciamento de comentários - Gerenciamento de comentários negativos - Gestão da comunicação - Gestão de avaliação de desempenho - Gestão de campanhas - Gestão de controle de qualidade - Gestão de experiência do cliente - Gestão de pesquisas/enquetes - Gestão de respostas - Histórico do cliente - Indicadores de desempenho - Integração de redes sociais - Live Results Sharing - Mensagens de SMS - Modelos personalizáveis - Monitoramento - Monitoramento de reclamações - Monitoramento de revisões - Monitoramento do progresso - Múltiplos tipos de perguntas - Notificação de avaliações - Notificações por push - Painel - Painel de atividades - Perguntas personalizáveis - Personalização de mensagens - Pesquisa e filtro - Pesquisas de pulso - Questionários e feedback - Rastreamento da localização - Rastreamento de engajamento - Real-Time Analytics - Relatórios e análise de dados - Relatórios e estatística - SMS Marketing - Visualização de dados - Workflow Automation ... e mais 31 recursos ## Integrações (27 no total) - Asana - Captcha - Domo - Google Analytics 360 - Google Docs - Google Sheets - HubSpot CRM - IBM SPSS Statistics - Meta for Business - Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller) - Microsoft Power BI - Okta - OneLogin - Paylocity - Rokt mParticle ... e mais 12 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Ferramentas de Pesquisa](https://www.capterra.com.br/directory/30092/survey/software) ## Categorias relacionadas - [Ferramentas de Pesquisa](https://www.capterra.com.br/directory/30092/survey/software) - [Ferramentas de Pesquisa de Mercado](https://www.capterra.com.br/directory/10041/market-research/software) - [Software de Avaliação 360 Graus](https://www.capterra.com.br/directory/30666/360-degree-feedback/software) - [Sistemas de Engajamento de Funcionários](https://www.capterra.com.br/directory/30817/employee-engagement/software) - [Software para Votação](https://www.capterra.com.br/directory/31220/polling/software) ## Alternativas 1. [Typeform](https://www.capterra.com.br/software/137289/typeform) — 4.7/5 (982 reviews) 2. [SurveyMonkey](https://www.capterra.com.br/software/32728/surveymonkey) — 4.6/5 (10513 reviews) 3. [Jotform](https://www.capterra.com.br/software/158456/jotform-4-0) — 4.7/5 (2927 reviews) 4. [Connecteam](https://www.capterra.com.br/software/153140/connecteam) — 4.6/5 (5316 reviews) 5. [QuestionPro](https://www.capterra.com.br/software/135455/questionpro) — 4.8/5 (544 reviews) ## Avaliações ### "The ultimate solution for data collection and analysis" — 5.0/5 > **edna luci** | *5 de maio de 2023* | Entretenimento | Taxa de recomendação: 10.0/10 > > **Vantagens**: What I like the most about the platform is its flexibility and the ability to customize it. From creating surveys and forms to collecting and analyzing data, everything can be tailored to the needs of my project. In addition, the variety of question options, formats and designs allows you to create engaging and dynamic surveys for the participants. > > **Desvantagens**: Although the tool is very powerful, it may take a bit of time to get used to all the features and options it offers. While the platform is easy to use, it can be intimidating at first. > > The ability to integrate with other tools and platforms has been a huge plus for me. I am able to connect my Alchemer account with other apps I use at work, which has significantly improved my efficiency and productivity. ----- ### "The best web-based survey software for research ethics compliance" — 4.0/5 > **Virgil** | *12 de fevereiro de 2021* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 10.0/10 > > **Vantagens**: It's easy to use with all the modern features for all types of social surveys and the reports can do segmentation which saves a lot of offline data analysis work. A really important selling point for me was the company's privacy policy and how they make it easy to tailor their product to be used for research on sensitive topics. Uniquely, Alchemer makes it really easy to activate the "response encryption" function which is the only way to prevent the company or its survey administrators from accessing or using anonymized forms of your survey data for other purposes. Secondary use of customers survey data is an important part of most online survey software company's business. They also specifically describe the use of this function being important for research on sensitive topics like personal health. They also are more straightforward in their privacy policy language when it comes to use of the "anonymous" survey function, which blocks the collection of IP addresses of survey respondents which happens by default for all online survey software. Competitors like survey monkey offer this feature but do not have as strong of guarantees in the privacy policy that they will not collect the IP addresses for their own business uses. Similarly the response encryption feature is generally available from competitors but at a higher price point and in the case of Qualtrics only as a non-disclosed cost add on feature. > > **Desvantagens**: It doesn't have the 100% smooth and premium feel that you'd expect. It's probably an 8/10 for design quality and has some quirks and occasional glitches. I've had issues with multi-language surveys and support for which Unicode/alphabet version for a language that the software supports, and separately problems with HTML script in the secondary language version of a survey being reset and erased spontaneously. Their customer support is really quick to respond on email however, and their help pages are really robust and easy to learn from. > > Pretty good. We're pushing it's limits in our next survey design and trying to make something really visually interactive. So far our surveys have been pretty traditional for social research and everything has worked well. We will see if it's possible to make some more fun surveys on Alchemer or not. ----- ### "Starting to go downhill" — 3.0/5 > **Lenni** | *17 de setembro de 2021* | Pesquisa de mercado | Taxa de recomendação: 7.0/10 > > **Vantagens**: We chose this software based on its reasonalbe price and feature bundle. It is easy to use so non-technical people can perform many tasks associated with our research projects. > > **Desvantagens**: In the past year (pretty much since Survey Gizmo changed its name to Alchemer) the product has gone downhill. We've had terrible account support and frequent issues with the software. Often, an issue will come up due to a change they've applied to our account that they failed to inform us about. We have also often waited weeks for issue resolution when we couldn't afford to wait weeks. If they don't turn things around soon, we will not renew our license next time. > > Overall, we were quite happy with Alchemer at the outset but something has changed at the company and their tool and their support (especially engineering support) has been glitchy / poor. See previous comments. We don't want to switch vendors, but we may be forced to if they don't turn things around. ----- ### "Platform For Success" — 5.0/5 > **Roger** | *31 de julho de 2020* | Restaurantes | Taxa de recomendação: 10.0/10 > > **Vantagens**: I love the ease of use, customization, insights and data analysis and all-in-one nature of the Chatmeter platform. > > **Desvantagens**: I recently requested a missing feature related to review response templates and was told by our customer success representative that it was already in development. Love the fact that Chatmeter takes its platform development seriously and is listening to its customers to continually improve the product. > > Everyone I have worked with on the Chatmeter team has been a true professional, a great listener and incredibly helpful. The software itself is robust and easy to use. We've been with Chatmeter long enough to witness several major new feature rollouts and they've all been seamless. What's more, I am a huge fan of Chatmeter's weekly webinars. They are always full of great information and although I consider myself to be a very skilled professional when it comes to both reputation management and listings management, I always leave each webinar having learned something new, as well as reviewed important topics and details to keep them top of mind. ----- ### "Professional survey builder for people who are serious about surveys" — 5.0/5 > **Sam** | *13 de junho de 2023* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 9.0/10 > > **Vantagens**: Alchemer has a suite of features that make it appropriate for everything from basic one-question polls to in-depth conjoint studies. Once you're used to it, the survey builder is easy to use and understand, and the survey testing features are excellent. > > **Desvantagens**: There is a learning curve for those not used to more complicated platforms or less technically-minded people. Also, currently, you have to close surveys manually (can't make them auto-close at a set date). > > We use Alchemer for everything from fun staff surveys to national research projects. There are enough features to keep both the marketing and data analysis people happy. We are yet to really dive deep into all it has to offer so there is a big future-proof buffer for what we may want to embark on in the future. ----- Página: 1 / 17\ Próximo: [Próxima página](https://www.capterra.com.br/software/72549/alchemer?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/72549/alchemer) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados