18 anos ajudando empresas
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Conheça BestNotes

O BestNotes é um EHR e CRM baseado na nuvem, compatível com HIPAA. Desfrute do gerenciamento de consultórios de A a Z, com foco especial em marketing/admissões e medidas de resultados. Faturamento, documentação totalmente personalizável, agendamento, prescrição digital, registro de administração de medicação (e-MAR), processamento de cartão de crédito, resultados de laboratório, portal do paciente, gestão de recursos humanos, ferramentas administrativas e muito mais. Experimente o BestNotes sem taxas iniciais, contrato mês a mês, treinamento e suporte ilimitados por um preço mensal baixo.

Quem usa BestNotes?

Organização de saúde comportamental Tratamento medicamentoso, inclusive: desintoxicação, residencial, ambulatorial intensivo e pós-atendimento. Internatos terapêuticos Psiquiatra Profissional da saúde mental

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do BestNotes

Pontuação média

Geral
4,5
Praticidade
4,4
Atendimento ao cliente
4,6
Recursos
4,4
Relação qualidade/preço
4,6

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
62%
4
30%
3
7%
2
1%
Chari
Chari
Office Manager, EUA
Usuário do LinkedIn Verificado
Serviços de Facilities, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

It does what it needs to

4,0 há 6 anos

Vantagens:

They give you a lot of features you need for scheduling and client management in a secure place.

Desvantagens:

It is definitely not pretty. You would think that something that has been around for a while would have a better user interface. There is also a huge learning curve for all of our Therapist and other users.

Keith
Adult Peer Support Specialist, EUA
Clínica de saúde mental, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Lost and found

5,0 há 4 meses

Comentários: BestNotes has been a learning experience that has been mostly rewarding.

Vantagens:

It is easy to navigate. Also you can use Qlog to communicate with others in your company, which can save a lot of time.

Desvantagens:

It is hard to save notes from being lost if backed out of an open note.

Janae
Intake Coordinator, EUA
Clínica de saúde mental, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Good Review

4,0 mês passado Novo

Comentários: I liked it and the ability to customize your experience

Vantagens:

It was easy to use and didn’t require a lot of tutorials to understand.

Desvantagens:

It looks a little dated and it could be updated with better features.

Brandi
Adult Peer Support Specialist, EUA
Clínica de saúde mental, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Best Notes

3,0 há 4 meses

Comentários: Its a good experience, but i think it should have a ste by step or a suggestive tutorial.

Vantagens:

Its easy to learn the basics of the noting process.

Desvantagens:

Hard to navigate and find all the options.

Tiffany
Operations Manager, EUA
Clínica de saúde mental, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Wonderful EHR system

5,0 há 4 meses

Comentários: We have been using BestNotes as our EHR for nearly 12 years and it only gets better with the updates and additional features they continue to provide. We have had zero issues and the team at BestNotes is wonderful to work with.

Vantagens:

I love how user friendly it is. It's easy to move around and complete tasks and easy to train staff on. So much easier than any other systems we have used.

Desvantagens:

Probably that the examples on the training websites don't always match what is actually there. Like they make updates to the system but forget to update the examples in the training area so they look different.

Holli
Human Resources, EUA
Clínica de saúde mental, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

BestNotes works for me!

5,0 há 4 meses

Comentários: I use it daily to get information about our clients.

Vantagens:

Easy to navigate and to understand the sections.

Desvantagens:

It may already exist, but a pop-up notification would be good.

Benvinda
Administrator assistant, EUA
Clínica de saúde mental, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

my honest review

4,0 mês passado Novo

Comentários: once you learn how to use the program it was very easy to navigate and you can add to the program when needed for different issues

Vantagens:

that you can fit the program to what your company needs, easy to learn and navigate

Desvantagens:

what I like least about the program is always having to change password

Jessica
Therapy, EUA
Clínica de saúde mental, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Easy to use and adapt

5,0 mês passado Novo

Comentários: BestNotes has been great. Using this has been very helpful.

Vantagens:

BestNotes is easy to use and is very comprehensive for the nature of work we do.

Desvantagens:

I would love for notes I sign to show up on the calendar, so I can glance at my calendar and see the things I've completed that week easily.

Kimberly
Drug and Alcohol Counselor, EUA
Clínica de saúde mental, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

User Friendly and Effective

5,0 mês passado Novo

Comentários: It was easy to learn and use. Makes doing my notes less of a headache.

Vantagens:

Easy to navigate and add things ass needed for different services.

Desvantagens:

When changes made on one persons account doesn't show up on others.

Derick
Coordinator, EUA
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great Job BN

5,0 há 6 dias Novo

Comentários: The culture and environment is truly amazing within BN. They genuinely care about their employees and their clients.

Vantagens:

The staff is extremely friendly and knowledgeable. I love their EHR product!

Desvantagens:

Nothing. All interactions have been friendly the program is robust. Keep up the great work!!!

Allison
Intake Coordinator/Human Resources, EUA
Hospitais e Saúde, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Amazing EMAR System

5,0 há 2 anos

Comentários: It has been a positive experience, it's extremely easy to use and I would recommend this to other facilites in a heartbeat.

Vantagens:

I love how easy it is to access and print out records. It's simple for me to pull records with the click of a button. I like also how we can keep HR files in bestnotes as well as clients. The "tagging" system makes it easier to find people under certain tags.

Desvantagens:

Unable to think of something that I do not like.

Resposta do BestNotes

há 2 anos

Thank you for your positive review. We're glad to know that you are happy with our product. We believe that easy-to-use and efficient records make it easier for everyone, including you, to get things done. Our team works closely with our users, clinical team, and regulators to make sure that our products conform to the highest state and national clinical standards, so that you can focus on what's important - your patients. Thanks again for choosing BestNotes, and we hope to hear from you soon!

James
IT Support, EUA
Clínica de saúde mental, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Excellent CRM

4,0 há 5 anos

Comentários: Overall our experience with BestNotes has been great. Their support staff is really on top of things. We are very much looking forward to what BestNotes Fresh has to bring.

Vantagens:

I think the CRM functions of this software are fantastic. We run a multi-facility drug and alcohol treatment center and BestNotes certainly meets the needs for the varying levels of complexity that each client's chart needs based on their level of care. The note templates are highly customizable and the reporting functions have been a massive asset as tool for our chart audits.

Desvantagens:

Honestly, our biggest problems with BestNotes come from its integration with other software and the eMAR. As a CRM BestNotes functions well, but we use an integration with DrFirst for ePrescribe that disrupts some functionality within BestNotes. We also use a lab integration through HalfPenny that has been left wanting. The eMAR is nice to have, but the ability to audit and track medication changes is fairly limited at this point.

Monique
Business Manageer, EUA
Clínica de saúde mental, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

BestNotes makes our work, record keeping and insurance reimbursement so much easier.

5,0 há 4 meses

Comentários: BestNotes makes our work, record keeping and insurance reimbursement so much easier.

Vantagens:

Ease of use! BestNotes is easy and holds a ton of information, all HIPAA compliant.

Desvantagens:

I did not know about it sooner. You should advertise more.

Amanda
Licensed Professional Counselor, EUA
Saúde, bem-estar e condicionamento físico, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great EHR customizable for service needs

5,0 há 4 meses

Vantagens:

Customizing the system for levels of care

Desvantagens:

I dont have any complaints about the Bestnotes system.

Brady
COO, EUA
Hospitais e Saúde, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Love best notes

5,0 há 4 meses

Comentários: Excellent. We love BestNotes and we have referred people to the service

Vantagens:

Easy integration with other systems like exclaims

Desvantagens:

Not enough onboard training in the start of BestNotes

Claire
Centralized Patient Care Coodinator, EUA
Clínica de saúde mental, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

A Great EMR

5,0 ano passado

Comentários: Whenever our company has a problem, or there is a 'bug', the issue is always resolved within a matter of minutes. BestNotes support is extremely helpful and quick to fix any problems.

Vantagens:

BestNotes does not look as overwhelming as some other EMR systems I have seen. Training new employees on BestNotes is very easy. I like how organized the system is. The updates are always improving.

Desvantagens:

The only con I can think of is sometimes BestNotes does lag. It will crash quite frequently. When it is working correctly, I have no complaints.

Tiffany
Case Manager, EUA
Clínica de saúde mental, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Best Notes

5,0 há 4 meses

Comentários: Great product overall. Very user friendly.

Vantagens:

Very user friendly. Step by step tutorials when needed

Desvantagens:

Sometimes the sections of the notes are repetitive

Lizandra
IT Helpdesk Tech, EUA
Saúde, bem-estar e condicionamento físico, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

As Expected

4,0 ano passado

Comentários: It's been great. We get the use we need from it, no more no less.

Vantagens:

It is easy to create users and setup accesses. Also sorting clients with tags makes it easy to make sure employees are only seeing clients in their facilities.

Desvantagens:

The application looks a little dated, and there is a weird bug that will make Bestnotes very slow and unresponsive as well as another bug that causes PDF's not to populate and you have to do a whole workaround.

Brianna
Peer Support, EUA
Clínica de saúde mental, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Ten out of ten

5,0 há 3 meses

Comentários: Very pleasant experience! So easy to use!

Vantagens:

How easy it is to use and simple to navigate, while being thorough at the same time.

Desvantagens:

Haven’t found any cons yet. It is so easy I caught on immediately..

Louis
SUBSTANCE ABUSE PROFESSIONAL, EUA
Serviços ao consumidor, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Great product

5,0 ano passado

Comentários: I use it to track my work

Vantagens:

Easy, Cheap dependable. I’m glad I found this product

Desvantagens:

It’s dependable I love it! I wish I found it sooner.

Micah
CFO/COO, EUA
Hospitais e Saúde, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Great for small practices.

4,0 há 3 anos

Comentários: BestNotes has been partners with us from the beginning, they help create the EMR we needed to be successful .

Vantagens:

I like the accessibility of their support team, and willingness to provide training and support. They are reasonably priced and are also able to customize much of the clinical record

Desvantagens:

They do not provide compliance oversight, and are not up to date on your states regulatory requirements or provide that level of service the way that many other medical records do.

Resposta do BestNotes

há 3 anos

Hi Micah! Thanks for your review. For some reason, your team is not utilizing our documentation that keeps you compliant. I would love to help fix this. In short, we have our own clinical team as well as an outside clinical advisory board. Our goal is to give customers out-of-the-box clinical documentation (for both addiction and general behavioral health) that adheres to common Medicaid/Medicare standards we see throughout the country as well as CARF and Joint Commission standards. The best part is that we keep this updated for you over time! There are no extra fees for this service, and you can implement it today. To learn more, please visit https://help.bestnotes.com/support/solutions/articles/11000070735-addiction-treatment-profile-atp- I would love to schedule a meeting with your clinical team and our clinical director to review your needs and show you how our documentation can take the worry out of compliance. Please email [email protected] at your convenience.

April
Therapist, EUA
Hospitais e Saúde, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

BestNotes, is one of my top picks for a busy Therapist with a heavy case load.

5,0 há 4 anos

Comentários: Overall, I have found that this changes the climate/morale in the office. Communication is clearer when all staff are signers on notes. I love this feature simply because, it ensures we are all on the same page, and collaboratively as a whole/team we are all directly involved in each clients treatment. This program saves you time, you're certainly not limited and are given the freedom to include a lot of detail. This system makes it great for insurance purposes, and licensing inspections. My job is so much easier.

Vantagens:

I like that you can add as much as you need to your advancement notes and don't need to simply check boxes or what have you like different frameworks. At the point when you are in medical care, your encounters don't regularly fit in a case. At the point when you are making a clinical note, you can add certain underwriters, similar to a read receipt to keep everybody responsible which is likewise extremely supportive.

Desvantagens:

I honestly cannot think of any real cons about the program aside from the fact that, each staff member needs to be adequately trained prior to utilizing the software in order to ensure proper use, this is not a real requirement so to speak, I just feel as though if you're trained on how to use the Software, it will save time for questions that perhaps you would otherwise need to wait on a supervisor to answer.

Sally
CFO, EUA
Ensino fundamental e médio, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

BestNotes is a reliable and easy to use product.

5,0 há 4 anos

Comentários: I have used BestNotes for six years for one company with ease and the customer support is terrific. Recently I set up a new company in BestNotes and the onboarding experience as an administrator was done very well with a lot of support from the onboarding specialist.

Vantagens:

All documentation for the clients is in one HIPAA compliant location and all of our managers are able to share information safely with each other as needed.

Desvantagens:

The creation of templates is not intuitive.

Richard
Substance Abuse Therapist, EUA
Autoridades policiais, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

BestNotes is a great documentation service!

5,0 há 2 anos

Vantagens:

There are several things that I like about BestNotes. First, the ease of developing and using templates makes any modifications so much easier than other programs used in the past. We often do case management, community service, and counseling notes. Sometimes these templates need to be modified. If we have trouble making one ourselves, the support team at BestNotes has always come through to help us.

Desvantagens:

Actually, there's not a lot that I don't like about BestNotes. I do wish that we would be able to remove some of the pre-populated forms that come with the program. (we don't really have a need to document income, insurance, etc.). That being said, it's possible that technical support could remove those forms.

Debbbie
Owner, EUA
Clínica de saúde mental, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Best notes in Review

5,0 há 4 anos

Comentários: Overall Best notes has worked well for our company. It has a lot of information that I don't use, that is why they customize it for you.

Vantagens:

With the mental health industry that I am in we need to have complete records that are hippa compliant. Best notes complies with everything I need to have safe and secure records,

Desvantagens:

Once a client assessment is put in best notes it will duplicate name and certain things about the client each time you enter a new note, you wont need to enter again. If you want to change any of the paperwork to make it your own they will change and update to your liking.