---
description: Tudo sobre BestNotes: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: BestNotes - Preço, avaliações e classificação - Capterra Brasil 2026
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# BestNotes

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> O BestNotes é um EHR e CRM revolucionário, voltado especificamente para o campo da saúde comportamental.
> 
> Conclusão: 211 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa o BestNotes?

Organização de saúde comportamental&#10;Tratamento medicamentoso, inclusive: desintoxicação, residencial, ambulatorial intensivo e pós-atendimento.  &#10;Internatos terapêuticos&#10;Psiquiatra&#10;Profissional da saúde mental

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.5/5** | 211 Avaliações |
| Praticidade | 4.5/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.7/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais |
| Recursos | 4.4/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: BestNotes
- **Localização**: Twin Falls, EUA
- **Fundada**: 2003

## Contexto comercial

- **Preço inicial**: US$ 59,00
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Estados Unidos

## Recursos

- Agendamento de compromissos
- Ajuda de programação
- Avaliações iniciais
- Cobrança de consultas médicas
- Cobrança e faturamento
- Comunicações com pacientes
- Confirmations/Reminders
- Conformidade com HIPAA
- Criação de diagramas
- Formulários personalizáveis
- Gerenciamento de documentos
- Gerenciamento de faturas
- Gestão de calendários
- Gestão de casos
- Gestão de compromissos
- Gestão de consultórios
- Gestão de fichas dos pacientes
- Gestão de formulários
- Gestão de planos de cuidado
- Gestão de reclamações
- História clínica eletrônica/informatizada
- Interoperabilidade clínica
- Medication Management
- Mensagens instantâneas seguras
- Modelos personalizáveis
- Notas sobre o andamento
- Pagamentos eletrônicos
- Painel de atividades
- Planejamento do tratamento
- Portal do cliente
- Prescription Management
- Receitas médicas eletrônicas
- Registros de história clínica
- Relatórios e estatística
- Suporte para tomar decisões
- Telemedicina
- Therapy Notes
- Third-Party Integrations

## Integrações (5 no total)

- ALERE
- EZClaim
- EZClaimPay
- Known Factors
- Millennium

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software para Psicólogos](https://www.capterra.com.br/directory/30217/mental-health/software)

## Categorias relacionadas

- [Software para Psicólogos](https://www.capterra.com.br/directory/30217/mental-health/software)
- [Sistemas de Prontuários Eletrônicos](https://www.capterra.com.br/directory/20028/electronic-medical-records/software)
- [Software de Prontuário Eletrônico para Saúde Mental](https://www.capterra.com.br/directory/32510/mental-health-ehr-software/software)
- [Software de Prontuário Eletrônico para Abuso de Drogas](https://www.capterra.com.br/directory/32708/substance-abuse-emr/software)
- [Software de Gestão de Casos de Pacientes](https://www.capterra.com.br/directory/30590/patient-case-management/software)

## Alternativas

1. [EHRYourWay](https://www.capterra.com.br/software/118789/ehr-your-way) — 4.9/5 (529 reviews)
2. [TheraNest](https://www.capterra.com.br/software/130400/theranest-mental-health) — 4.4/5 (1055 reviews)
3. [SimplePractice](https://www.capterra.com.br/software/130710/simplepractice) — 4.6/5 (2828 reviews)
4. [Valant EHR Suite](https://www.capterra.com.br/software/81298/valant-behavioral-health-ehr) — 4.2/5 (339 reviews)
5. [TherapyNotes, LLC](https://www.capterra.com.br/software/118981/therapynotes-com) — 4.7/5 (972 reviews)

## Avaliações

### "Best Notes Strongly Recommended" — 5.0/5

> **John** | *19 de agosto de 2025* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The on-boarding process went quite smoothly. Video trainings were readily available. Customer support has always been responsive and timely. Best Notes is customizable and the Best Notes support is great for brainstorming and creating new forms or edits.
> 
> **Desvantagens**: Pending your organization's financial situation, Best Notes can seem expensive. Though I think it is comparable to other products.
> 
> My overall experience with Best Notes has been positive. We have been using Best Notes now for a few years and the product is great and customer support is also great\!

-----

### "The Best for your Therapeutic Notes" — 5.0/5

> **Ava** | *20 de agosto de 2025* | Clínica de saúde mental | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: I appreciate their AI assistance, as it enables me to concentrate fully on my client interactions, offering undivided attention while efficiently gathering essential information for my notes.
> 
> **Desvantagens**: Sometimes, technical issues with the recording for the AI assistance can cause delays of up to three minutes before recording begins, leading to potential loss of important information. It would be best to have a backup, such as paper and pen, ready.
> 
> I am highly satisfied with BestNotes due to their excellent customer service, patient portal, scheduling reminders, and AI assistance. These features enable me to concentrate on the most important aspects of my work, ultimately helping my clients achieve their therapeutic goals.

-----

### "Pretty Good system for the price" — 3.0/5

> **Bobby** | *10 de outubro de 2025* | Clínica de saúde mental | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: Customer support has improved greatly. I appreciate that they can resolve most issues fairly quickly.
> 
> **Desvantagens**: System down time. Seems like there have been several over the last few months mid-day. It challenges us when we are at time sensitive entries and data needs
> 
> For an affordable system, it is fairly easy to use and I'm glad support is always willing to help. I have not had too many serious issues

-----

### "Excellent EHR program" — 5.0/5

> **Dawn** | *19 de agosto de 2025* | Clínica de saúde mental | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I personally love the format, the ease of integration with DSMV diagnosis codes and criteria selection that is available.  I love that I can create treatment plan templates that are specific to certain diagnosis and measurable.
> 
> **Desvantagens**: That I cannot submit billing through the program. That's really the only thing I dislike about it.  So I have to use a 3rd party.
> 
> Excellent.....  Any problems have been quickly resolved.  Very intuitive and professional looking chart notes/reports for use with appropriate external providers.

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### "BestNotes is an easy-to-use platform with great integration capabilities and a wonderful support team behind it" — 5.0/5

> **Avaliador Verificado** | *19 de agosto de 2025* | Hospitais e Saúde | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Ease of use. Our clinical staff often remark how easy BestNotes is to use compared to other EMR systems. Also, we are able to streamline our business model (contact management, schedule management, documentation, administration, billing, outcomes management, lab ordering, etc) thanks to how easy it is to integrate with other services. Their API is easy to work with and does most of the things we need. Their support team is responsive and helpful and are always there when you need them. The price is also significantly cheaper than other platforms we've seen.
> 
> **Desvantagens**: There are a few more specific API endpoints we would like to see implemented, to further enhance our integrations. They respond well to feedback they receive though.
> 
> We have been working with BestNotes over the past several years. They have been a strong partner for us as our business has seen significant growth. We've acquired several businesses over this time, and we during the integration periods we have had to interact with other EMR systems from an operational, administrative, and billing perspective. From our experience, BestNotes is an easy system to work with, billing is straight forward, and it's easy to maintain once you've set up a solid foundation. Since we have internal development capabilities, we're able to use the BestNotes API to automate our processes, and it's proven to be a game changer for us. We are glad to have BestNotes as our EMR platform.

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