Quem usa o Emma?

O Emma foi desenvolvido para equipes de marketing de empresas de todos os tamanhos, com edições personalizadas para agências, universidades e franquias.

Conheça o Emma

Com a plataforma de marketing por e-mail Emma, é muito fácil para equipes de todos os tamanhos criarem e colaborarem em campanhas entre departamentos ou locais diferentes, oferecendo uma experiência de marca que aumenta o envolvimento e gera mais receita com e-mail. Com o design de produto com foco na equipe, integrações e serviços profissionais premiados, é mais fácil para os profissionais de marketing fazer o melhor trabalho possível.

Detalhes do Emma

Emma

http://www.myemma.com

Fundada em 2003

Preço do Emma

O Emma não possui versão gratuita nem versão de teste grátis. Versão paga do Emma a partir de US$ 89,00/mês.

Preço inicial

US$ 89,00/mês

Versão gratuita

Não

Teste Grátis

Não

Implantação

Nuvem, SaaS, web

Formação

Ao vivo online

Webinars

Documentos

Assistência

Horário comercial

Online

Recursos do Emma

Ferramentas de Email Marketing
Biblioteca de imagens
Campanhas gota a gota
Conformidade com CAN SPAM
Conteúdo dinâmico
E-mail otimizados para celulares
E-mails acionados por eventos
Editor de e-mail de WYSIWYG
Gerenciamento de listas
Gestão de assinantes
Gestão de modelos
Pesquisas do cliente
Páginas de início/formulários web
Relatórios e análise de dados
Respondedores automáticos
Testes A/B

Avaliações do Emma

Exibindo 5 de 115 avaliações

Geral
4,2/5
Praticidade
4,2/5
Atendimento ao cliente
4,2/5
Recursos
3,9/5
Relação qualidade/preço
4/5
Jessica G.
Designer
Publicidade e marketing, 2-10 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 30/09/2019

"I loved my experience"

Comentários: It was so easy to use and the customer service helped with any issues.

Vantagens: I loved so many things about using Emma. If I didn't like something I would be able to reach out to customer service and receive a quick response.

Desvantagens: I didn't like how you couldn't change the background or how the templates weren't always working the way you wanted them to.

  • Fonte da avaliação 
  • Avaliado em 30/09/2019
Avaliador Verificado
Marketing Communications Manager
Serviços ao consumidor, 1.001-5.000 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 24/06/2019

"Great ESP for Enterprise Level"

Comentários: Great. No complaints. System works as advertised, allows us to use more advance features and integrations and the always available call in customer service is very helpful when needed.

Vantagens: I currently use this to manager multiple brands as sub-accounts under a single primary account. The interface is intuitive, once you get used to it the builder is more powerful that others out there, and I really enjoy the way segmenting works. Automation is a breeze and multivariate testing works really well and is clear to see campaign specific winners.

Desvantagens: The only real item on my wish list would be the ability to build a segment on the review and send tab instead of actually building a segment, saving it and then going through the process of sending your campaign and selecting the segment then. Would be nice to build segments on the fly based on previous campaigns etc.

  • Fonte da avaliação 
  • Avaliado em 24/06/2019
Karl T.
Director of Marketing
13-50 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    2/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    2/5
  • Atendimento ao cliente
    1/5
  • Relação qualidade/preço
    3/5
  • Probabilidade de recomendação
    1/10
  • Fonte da avaliação 
  • Fonte: SoftwareAdvice
  • Avaliado em 07/11/2017

"Be Cautious of Choosing Emma"

Comentários: Very bad company to do business with.

Vantagens: Emma email provide very aesthetically pleasing emails while being user friendly. This this product is competitive with other basic email marketing SAAS products such as Constant Contact and Mail Chimp.

Desvantagens: Don't let their sales staff fool you on their upgraded packages. This is a very basic easy to use email service, that's it. Their upgraded packages which claim to add advanced features and automation don't hold a candle to a true email automation SAAS product such as Infusionsoft etc. Their sales account reps make big claims on the capability of the features but when actually using them, the workarounds that you will need to do are tedious. We have been using Emma for many years because of the attractive email layouts and ease of use. When we saw the promises the upgraded tools promised we were very excited. Unfortunately after really diving in, we found that the tools were not capable of effectively executing the processes and automation sequences that we needed. We signed a one year contract on the upgrade and as LONG time customers were reminded of that when asking to be dropped back to our old package. Because of this, we will be cancelling our entire account when the upgraded package expires. It's unfortunate, as we would have continued to be customers for many years to come. It's definitely not worth the price, and I would not recommend doing business with Emma.

Resposta dos fornecedores

por Cliff em 08/11/2017

I'm very sorry to hear about your experience with Emma, and thank you for sharing such honest feedback so we can address your concerns. I'm Cliff Corr, Director of Customer Success at Emma and it's very important to me to understand where we could have provided you with a better product and service experience. That way, I can involve the necessary teams to ensure we make changes to better meet your expectations and business needs. If the training you received wasn’t helpful, I'd love to dig into why and ensure we address that on all future trainings. I will reach out to you directly to set up a time to discuss. Thanks again for this feedback.

  • Fonte da avaliação 
  • Fonte: SoftwareAdvice
  • Avaliado em 07/11/2017
Eve K.
CEO
Produção audivisual, 2-10 funcionários
Usou o software por: Avaliação gratuita
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    3/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 17/03/2020

"The designer really made hte newlsetter fantastic, but the prices were high comared"

Comentários: The customer service is excellent and the person on the phone really spoke to me and understood the ramififcations of the newsletter I was building. It was perfect.

Vantagens: The designer integrated my design that I had hired someone else to create into the software or the program so it looked very professional and really blew me away. It was a great product if I could afford the requirements of having a physical address (I was affraid to use my home address) and putting in the software.

Desvantagens: The price was too high for me at the time.

  • Fonte da avaliação 
  • Avaliado em 17/03/2020
Keith O.
Director for Communication
Gestão da educação, 51-200 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    3/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    7/10
  • Fonte da avaliação 
  • Avaliado em 06/02/2019

"Emma Marketing/Email System for higher ed"

Comentários: We send regular newsletters to external and internal audiences with Emma at a fair and reasonable price. We also have segmented users by department.

Vantagens: The WYSIWYG is pretty reliable and intuitive. The list management is easy to use and sending an email to multiple audiences is so clear that there is no possible confusion to send to the wrong groups. The emails frequently get sent immediately upon hitting send.

Desvantagens: The copy/paste from Word or from other sources occasionally will cause serious formatting issues that can't be resolved without looking into the source. The Word clipboard feature doesn't always work. The building out of the design of a template -- specifically the dragging and dropping -- can be frustrating because blocks can't always be relocated where you'd like them to be. At times, the format of font -- ital, bold, underline -- can get "stuck," meaning you have to go into the source to re-format.

  • Fonte da avaliação 
  • Avaliado em 06/02/2019