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description: Tudo sobre Avalara: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Avalara - Preço, avaliações e classificação - Capterra Brasil 2026
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# Avalara

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> O Avalara Tax Compliance Suite permite calcular os impostos, fazer a declaração e descontar restituições, além de cumprir com os requisitos de gestão de documentos.
> 
> Conclusão: 350 usuários atribuíram a nota **4.0/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Avalara?

O Avalara fornece soluções automatizadas e baseadas na nuvem para conformidade com impostos sobre transações nos EUA e mundo afora, independentemente do tamanho da empresa ou do setor.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.0/5** | 350 Avaliações |
| Praticidade | 3.8/5 | Com base em avaliações gerais |
| Suporte ao cliente | 3.4/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 3.5/5 | Com base em avaliações gerais |
| Recursos | 3.9/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Avalara
- **Fundada**: 2004

## Contexto comercial

- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Países disponíveis**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, França, Itália, Japão, México, Reino Unido, Índia

## Recursos

- Administração de impostos
- Automatização de processos e fluxos de trabalho
- Cobrança e faturamento
- Conciliação bancária
- Contas a pagar
- Contas a receber
- Cumprimento Tributário
- Cálculos de impostos
- Declaração de impostos
- Empresas/negócios
- Expedientes eletrônicos
- Geração de relatórios financeiros
- Gerenciamento de documentos
- Gerenciamento de pedidos de compra
- Gestão de conformidade
- Gestão de impostos de vendas
- Gestão de isenções
- Importação/exportação de dados
- Imposto sobre valor agregado (IVA)
- Múltiplas moedas
- Rastreamento de transações
- Razão geral
- Registro de auditoria
- Relatórios e análise de dados

## Integrações (32 no total)

- Acumatica Cloud ERP
- Adobe Commerce
- BigCommerce
- Drupal
- Dynamics 365
- Dynamics 365 Business Central
- Enterprise
- Epicor Advanced MES
- EtsyHunt
- Infor CloudSuite
- MYOB Acumatica
- Mandata TMS
- NetSuite
- Pinnacle Cart
- PrestaShop

... e mais 17 integrações

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Sistemas de Contabilidade](https://www.capterra.com.br/directory/1/accounting/software)

## Categorias relacionadas

- [Software de Imposto sobre Vendas](https://www.capterra.com.br/directory/30970/sales-tax/software)
- [Sistemas de Contabilidade](https://www.capterra.com.br/directory/1/accounting/software)
- [Software de Taxas Corporativas](https://www.capterra.com.br/directory/31560/corporate-tax/software)

## Alternativas

1. [QuickBooks Online](https://www.capterra.com.br/software/141374/quickbooks-online) — 4.3/5 (8395 reviews)
2. [hellotax](https://www.capterra.com.br/software/187594/hellotax) — 4.6/5 (107 reviews)
3. [QuickBooks Online Advanced](https://www.capterra.com.br/software/189398/quickbooks-online) — 4.4/5 (1037 reviews)
4. [QuickBooks Enterprise](https://www.capterra.com.br/software/46497/quickbooks-enterprise) — 4.5/5 (20614 reviews)
5. [Zoho Books](https://www.capterra.com.br/software/134507/zoho-books) — 4.4/5 (672 reviews)

## Avaliações

### "Time saver extraodinaire\!" — 5.0/5

> **Charity** | *6 de outubro de 2020* | Atacadistas | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: -Ease of use&#10;-Compatibility with our POS System&#10;-Support and communication of issues&#10;-Accuracy of collecting and remitting of taxes
> 
> **Desvantagens**: They have recently "updated" their user site and so it takes a few more steps to get to where I am going, and it is a little confusing at first.
> 
> This product has been a great tool for our company.  The ease of use and the accuracy has saved us so much time.  The flow between our POS and their system has been mostly effortless (there will always be issues with software).  The best part is that we don't have to keep track of all the changing tax rates in all the different cities and states that we do business in, plus them filing all of the tax returns takes a huge time burden off of our shoulders.

-----

### "Avalara Review" — 4.0/5

> **Diane** | *13 de fevereiro de 2025* | Varejistas | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: The variety of products, and the ability to customize to individuals.
> 
> **Desvantagens**: Connectivity Issues that created lag time.
> 
> Ok, most of the time, but the customer service reps do not always communicate well.

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### "Frustrating Experience & Poor Support" — 1.0/5

> **Katherine** | *8 de agosto de 2025* | Aparelhos médicos | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: Large, established company with recognizable brand&#10;&#10;Prebuilt Salesforce package (no need to build from scratch)&#10;&#10;Basic functionality works for straightforward tax setups
> 
> **Desvantagens**: Support team lacks knowledge for even basic Salesforce mapping issues&#10;&#10;Pushed to upgrade to costly Technical Account Manager with no added value&#10;&#10;Long-standing issues remain unresolved (case open for nearly a year)&#10;&#10;Only solution offered is “upgrade the installed package,” which never fixes the problem&#10;&#10;Installed package contains locked-down flows, Apex classes, and process builders with errors that admins cannot update
> 
> Our experience with Avalara Sales Cloud has been extremely disappointing. Their Support team lacks the knowledge to troubleshoot even basic Salesforce mapping issues. From the start, we were told the only way to resolve our issue was to upgrade to a Technical Account Manager—an extra monthly cost—yet this “premium” support is no better than the free package (which isn’t saying much).&#10;&#10;I’ve had an open case for nearly a year, and their only repeated suggestion is to “upgrade the installed package,” which has never resolved the problem. The installed package contains locked-down flows, Apex classes, and process builders that have errors, but cannot be modified by admins. I’ve escalated to both our Account Manager and Customer Success Manager, only to be sent back to the TAM team, creating a frustrating cycle with no real solutions.&#10;&#10;If you’re looking for a partner who can actually troubleshoot and resolve Salesforce integration issues, look elsewhere.

-----

### "Extremely helpful in navigating the ins-and-outs of US sales tax" — 4.0/5

> **Nico** | *30 de maio de 2025* | Aparelhos médicos | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: Extremely helpful in navigating the ins-and-outs of US sales tax. From registering for sales tax in any US State to submitting returns, certificate management and generate reporting.
> 
> **Desvantagens**: It takes a bit to undestand how the system work, especially for non US, but after that it's a walk in the park
> 
> As a Uk company with a presence in the US we needed help to understand and US sales tax procedures, and after enquiring a few consultants and CPA's they all recommended Avalara. We then got in touch with them and organised the onboarding, which was a bit of a lenghty process, however once we launched it we never looked back.

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### "Keeps us organized but isn't always reliable" — 3.0/5

> **Avaliador Verificado** | *3 de julho de 2025* | Indústria têxtil | Taxa de recomendação: 5.0/10
> 
> **Vantagens**: I like that all of our required sales tax filings are organized into one space. It is clear what is due and when.
> 
> **Desvantagens**: There are often errors in the sales tax calculations on our sales, resulting in incorrect amounts being charged to our customers and further remitted to the government. In addition, we have had a few large issues arise and it seems like their team never takes them seriously. There is always a lot of back and forth and we continually have to remind them that the issues are not resolved.

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## Links

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