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Bella FSM
Resumo do Bella FSM:
Conheça Bella FSM
Software de gestão de trabalho de campo online para otimizar programação e distribuição, gestão de clientes, ordens de serviço, prestadores de serviços, gerenciamento de contratos, manutenção de equipamentos, rastreamento de estoque, faturamento e contabilidade totalmente online. Fácil de usar e personalizável para se adequar à maneira como você faz negócios. Interface com o QuickBooks. Aumente suas receitas e lucros, maximizando o tempo no campo. Acesso móvel para a força de trabalho em telefones e tablets iPhone, iPad, Android.
Quem usa Bella FSM?
O Bella FSM é flexível para se adequar à maneira como você faz negócios. Não há necessidade de alterar seus processos empresariais atuais. Com fácil personalização, o produto pode ser usado em qualquer setor de trabalho de campo.
Onde o Bella FSM pode ser implantado?
Baseado na nuvem
Instalação local
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Classificação geral
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Com base em 7 avaliações
Preço inicial
US$ 59,00
Por usuário, Mensal
Versão de teste gratuita
Sobre o fornecedor
- Bella Solutions
- Fundado em 2005
Suporte do Bella FSM
- Suporte por telefone
- Assistência 24/7
Países disponíveis
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Austrália, Canadá, Estados Unidos, México, Reino Unido
Idiomas
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inglês
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Bella FSM
US$ 59,00
mês
Versão gratuita
Versão de teste gratuita
4,0 (7)
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Opções de preços
Praticidade
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US$ 39,00
mês
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Versão de teste gratuita
4,6 (1.373)
4,4 (1.373)
4,6 (1.373)
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Relatórios e análise de dados
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Gestão de leads
Segurança de dados
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Avaliações verificadas pelo Capterra para Bella FSM
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Classificação geral
Com base em 7 avaliações
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Kayla
Owner, EUA
Construção, 2–10 funcionários
Usou o software por: 6 a 12 meses
"BUSINESS OWNERS BEWARE!!!!"
25 de janeiro de 2017
Reports are unable to run accurately.
Field Resources are unable to access any information from smartphones or tablets.
Technical Support will take a week to get back to you. When your field management software isn't working and the technical support team literally takes over a week to respond to your cry for help, there is a problem. There was a time where we had to resort to a paper schedule for a week and a half until someone had gotten back to me. Additionally, when we decided to switch softwares, because the reports do not run accurately, we had to literally hand enter almost 7,000 invoices to receive the correct data. As a business owner of a start up company, I can honestly say that Bella Field Management Software was one of the worst business decisions I have ever made.
Field Resources are unable to access any information from smartphones or tablets.
Technical Support will take a week to get back to you. When your field management software isn't working and the technical support team literally takes over a week to respond to your cry for help, there is a problem. There was a time where we had to resort to a paper schedule for a week and a half until someone had gotten back to me. Additionally, when we decided to switch softwares, because the reports do not run accurately, we had to literally hand enter almost 7,000 invoices to receive the correct data. As a business owner of a start up company, I can honestly say that Bella Field Management Software was one of the worst business decisions I have ever made.
Vantagens:
The way the schedule view is set up.
Desvantagens:
Unreliable.
Fonte da avaliação
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Resposta do Bella Solutions
2 de fevereiro de 2017
Hello Kayla, We are extremely disappointed in your review especially after the effort we put in to help you get your business set up on Bella FSM. We work hard for our customers to provide excellent support. You signed up for our "2 week" Free Trial on 5/19/2016 and did not convert to a paid subscription until 5 months later on 10/27/2016. During the 5 months that you used our product at no cost we provided full support via webinars, phone calls, and emails. The small glitch you referred to in the reporting was fixed within days of you letting us know. In addition, we provided you a quick and easy work around while our team fixed the problem. We apologize you had such a bad experience and wish you luck finding a product that meets your needs. Best regards, Bella FSM Team
Victor
Owner
Usou o software por: Não especificado
"Bella is an exceptional web-based service management tool."
23 de março de 2011
Overall- Bella is a great value for the price. The software is feature rich and is easy to use after a short learning curve. It sets up instantly and there is no long term contract required. A significant factor for me was that I could try out the program, and if I did not like it, all my customer data could be exported for uploading into another package - no risk, but all reward. In my opinion, Bella is worth a try to see if meets your specific business needs.
Vantagens:
Bella is a feature rich web-based service management tool. Instant anywhere access to key data for key personnel is essential in today's competitive marketplace - and Bella delivers. I can assign user profiles so that employees access only the data they need to do their jobs. The software is very flexible which makes it adaptable to most any specific business model. Bella is an invaluable, turn-key CRM, scheduling and invoicing tool at an extremely affordable price.
Desvantagens:
While Bella has basic accounting features and works well for estimating and invoicing our jobs - it lacks a more robust accounting package. Currently, the software allows for easy porting of all the invoices into QuickBooks for detailed accounting management (which is an acceptable solution); however, my preference is that Bella enhance its accounting package so the I can drop QuickBooks and manage my business accounting within Bella - providing a true one-stop shop.
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CORRINE
ADMINISTRATOR, Canadá
Construção, 2–10 funcionários
Usou o software por: Mais de dois anos
"CHARGED FOR 2 YEARS WHEN NOT USING"
17 de maio de 2017
Early in the experience we were pleased but this diminished with all of the setbacks and extra time needed to create/send leads.
Vantagens:
We chose this software for our construction company and it looked promising at first, especially when there were problems (of which there were many) and they would assist. But the problem was was that there were so many ongoing problems that it was costing us alot of extra man power and money to pay the data entry person due to the amount of issues Bella was causing. Our data entry literally had to double enter everything and copy and paste the lead into a separate email to the salesperson because as it turned out the leads weren't getting to the recipient and potential customers were being lost because they were not getting acted upon quick enough.
This lead us to find another platform to use and we failed to cancel. 2 years went by without us ever contacting Bella for "Support" and they NEVER checked in with us to see how we were doing or why there hasn't been any activity on our site. A high amount per month for 2 years and no willingness to refund any portion of this when I stated my claim to the owner...poor business in my opinion!!! That is what lead me to write this review.
Desvantagens:
MANY GLITCHES and after not using the program our credit card was still charged per month for approximately 2 years with only one login by my receptionist earlier this year and was surprised that she got it. It was following that that I noticed we were still being charged for a service we weren't using. NO CARE WAS TAKEN from your companies end to see how we were doing or if we wanted to renew...NOTHING. This following up having MANY PROBLEMS WITH THE SOFTWARE.
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Cheryl
COO, EUA
Construção, 2–10 funcionários
Usou o software por: Mais de dois anos
"Long time Bella FSM Customer"
30 de outubro de 2018
Excellent
Vantagens:
Easy to access from any device. Easy to navigate.
Desvantagens:
I would like to be able to search for a customer using their address only.
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Darryl
President/CEO/Owner, EUA
Serviços ao consumidor, 2–10 funcionários
Usou o software por: 1 a 5 meses
"Great Customer Service/Product"
17 de março de 2017
I have review many systems to help me grow my business, most of them had everything you would need but the function and ease of use was not there, Bella FSM made that simple for the user and easy to understand. But what I was most impressed with was when I sent a email with a question or an issue with a problem the response time was quick and that's a big plus in my book. I like that I don't to wait long periods of time of a response.. ..Great Job.. I hope you continue to update and upgrade the product. I think its a winner.
Vantagens:
Ease of use and function
Desvantagens:
None that come to mind at this point
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