15 anos ajudando empresas brasileiras
a escolherem o melhor software

Conheça Keap

Contando com a confiança de mais de 200.000 usuários, o Infusionsoft by Keap é um software tudo-em-um, fácil e poderoso de automação de vendas, marketing e CRM para ajudar a expandir seu negócio. Integre-se aos aplicativos que você está usando para otimizar e automatizar todo o processo de negócios, oferecer um serviço personalizado e fechar mais negócios. O plano de preços começa em US$ 23/mês.

Quem usa Keap?

Um software desenvolvido especificamente para pequenas empresas, o Infusionsoft ajuda você, com inteligência, a realizar seu trabalho diário.

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Avaliações do Keap

Pontuação média

Geral
4,1
Praticidade
3,5
Atendimento ao cliente
4,0
Recursos
4,1
Relação qualidade/preço
3,8

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
45%
4
33%
3
13%
2
4%
1
5%
mike
president
Usuário do LinkedIn Verificado
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Keap Review

5,0 há 2 anos
Legendas em português disponíveis no player de vídeo
Paulo
Administrador, Brasil
Rede de computadores, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Divulgando e aumentando minhas vendaS

5,0 ano passado

Vantagens:

Do uso das listas e das campanhas que alavancam as vendas e a divulgação

Desvantagens:

Foi a questão do filtro do span, as vezes passa muito span

Resposta do Keap

ano passado

Hello Paulo, Thank you for leaving us a review! I'm not sure what you're referring to for spam filter. Our Email Broadcast builders do have a spam filter that scans your emails before you send them out. In case that is what you were referring to I will leave feedback on your behalf asking that it be improved further.

Mohan Lal
Mohan Lal
Freelancer Marketing Consultant, Índia
Usuário do LinkedIn Verificado
Publicidade e marketing, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Best marketing automation software for small businesses

5,0 há 2 anos

Comentários: Keap is a beast in itself in which you can do things effectively provided that you use it effectively, and know your way around it. We used Keap for managing our Contacts, sending promotional emails, marketing automation, and e-comm. Keap became much easier to use as we got to know the right ways of doing things starting from tag naming conventions, right ways of using Goals, Campaign links etc. And, now it is one of my favorite software when it comes to Marketing Automation.

Vantagens:

I like various things about Keap including: 1. Being able to use tags. This helps in organizing contacts in the proper way (when used effectively, you can easily see things from Macro to Micro levels in your list) 2. Marketing automation capabilities of Keap are best. This includes things like billing automation for e-commerce as well. 3. Being able to use third-party tools like Deadline Funnel, PlusThis helps in making things more personalized and improving conversions for promotional campaigns. 4. Dynamic Content, this helps in making automation campaigns better & simpler

Desvantagens:

Nothing apart from, it is a bit on the expensive end.

Resposta do Keap

há 2 anos

Thank you for taking the time to leave us a review. We love your valuable feedback and are thrilled that Keap has been able to help you grow your small business.

Jennifer
Jennifer
Human Resources Generalist, EUA
Usuário do LinkedIn Verificado
Hospitais e Saúde, 10.000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

The best CRM for email marketing in all sectors

4,0 há 9 meses

Comentários: Built-in support for email marketing was a big assist. The automation released me from the mental burden of keeping track of where people were in the pipeline and what they needed to do next based on the results of customer-facing tasks.

Vantagens:

The level of automation is unparalleled. A common feature of CRMS is the lack of a "if/then" configuration option. If I tell Keap yes or no to a task, the program reacts differently depending on my answer. If you require robust automation that can do a wide variety of actions based on results, look no further. It's yours, Keap.

Desvantagens:

There was a lack of functionality in the mobile app. So that I could access Keap from my mobile device, I bookmarked the website. This method was effective, although it lacked caller ID.

Resposta do Keap

há 9 meses

Hello Jennifer, We appreciate you for taking the time to leave us a review. We're happy to hear that you find our level of automation unparalleled and that Keap makes it simple to automation processes. Thank you for your feedback regarding the mobile app.

Nzole
Junior researcher, EUA
Gestão da educação, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Scalable marketing solution

5,0 mês passado Novo

Vantagens:

I like the scalability that comes with the tool which makes it possible to automate marketing campaigns.

Desvantagens:

The tool is a bit costly compared to other tools with the same capability

Resposta do Keap

mês passado

Hello Nzole, Thank you for taking the time to leave a review. We love to hear that you find Keap to be scaleable and are using it to automate marketing campaigns. We appreciate your feedback on cost. Our team is always working to add more value to the software.

Todd
Owner, EUA
Transporte rodoviário e ferroviário, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Keap Falls Well Short of Expectations

1,0 há 5 meses

Vantagens:

I had high hopes for Keap, considering its promising concept, but my experience with the software has been far from satisfactory. The numerous bugs plaguing the system make it a frustrating and unreliable tool for managing contacts and communication. The most glaring issue lies in the phone and text features, which seem to have a mind of their own. More often than not, they simply don't work at all, leaving me in the dark when it comes to crucial communications. This inconsistency is not only inconvenient but also undermines the very purpose of the software. To add insult to injury, the mobile app performance is even worse than the desktop version, making on-the-go management a nightmare. It's disheartening to see such a lack of attention to the mobile user experience, especially in an era where mobile functionality is essential.

Desvantagens:

Customer service is another major letdown. My attempts to seek help have been met with abysmal response times, and when I do finally hear back, the quality of support leaves much to be desired. I've resorted to contacting my assigned representative, [sensitive content hidden], and his manager, [sensitive content hidden], but their responsiveness has been shockingly slow. Waiting weeks for a reply is simply unacceptable, and when I do get a response, it's clear that the customer service team is still grappling with the basics. In conclusion, while Keap may have a promising concept, the execution falls flat due to persistent bugs, unreliable communication features, a poorly designed mobile app, and a customer service experience that can only be described as abysmal. I would strongly caution anyone considering this software to explore alternative options with a more reliable track record and a commitment to customer satisfaction.

Resposta do Keap

há 5 meses

Hello Todd, Your feedback is immensely appreciated. We sincerely apologize for the challenges you've faced with Keap. Your experience does not reflect the standards we strive to maintain. Your input is invaluable in our journey toward providing a seamless and satisfying experience for all our users. Please accept our apologies for the inconvenience caused. If you are open to it, please reach out to [email protected] so that we can look into your concerns further. Thank you.