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Fortis
Conheça Fortis
Os "pagamentos como plataforma" simplificam o processo de pagamento, criando uma experiência otimizada para você e seus clientes. Ao mesmo tempo, protegem sua empresa contra fraudes e fornecem ferramentas e suporte para conformidade com PCI, tokenização e criptografia P2P. Ele cresce à medida que os clientes crescem. A parceria com o OmniFund permite expandir os negócios, aceitar pagamentos da maneira que o cliente desejar e fazê-lo sem custos indiretos e sem riscos. Fique "fora do escopo" e "em conformidade" com o OmniFund.
Quem usa Fortis?
O OmniFund atende a serviços B2B e B2C, indústrias, atacado, construção, serviços médicos, financeiros e bancários.
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Fortis
Avaliações do Fortis
Omni is very quick to respond, they are very professional and courteous.
Comentários: This allows our customers an option to pay online when they preciously didn't have that.
Vantagens:
It is very simple to use and easy to navigate. I like the reports that are provided and the notifications that you received when payments are made or rejected.
Desvantagens:
You can't prevent payments from being made to you. So if you no longer have a customers account, you can't provide that information so when a customer tries to make a payment on that account it would advise them they can't accept or to call their company.
Resposta do Fortis
há 6 anos
Hello Christopher, Thanks for the review! You are correct that we cannot prevent a customer from making a payment on the hosted payment page as we do not have access to your databases to know a customer¿s status. However, we can work with your team to show you how you can accomplish this from your payment landing page. We will contact you directly to show you how this can be done. Thanks!
Omnifund, a simple way to manage your online payment collections
Comentários: Our web-based application interfaces with Omnifund through APIs. Customer accounts are managed in our application and recurring credit card payments are set up and managed in Omnifund. Our application and Omnifund works seamlessly together thanks to the efficient Omnifund APIs.
Vantagens:
The application is very simple and straight to the point. It allows users to achieve their goal of setting up a customer and collecting payment in few simple steps. User can easily edit a pending transaction and process immediately or add to a batch. The transaction reports are also very detailed displaying all required information about the transaction, and also grouping them under card types; transaction statuses; counts; etc.
Desvantagens:
The application does not allow user to cancel a transaction. A transaction can only be deleted which is not what user may want. When a transaction is deleted, all audit trail is lost which is not appropriate. It is necessary that user has the option to cancel a transaction and the transaction will remain in the transactions log with status of Cancelled. The notes field can also be used to capture the reason for the cancellation. Another issue is where the same transaction amount is refunded to the same customer at short intervals, the logs in Omnifund indicates that both transactions were processed successful but in actual fact only one transaction went through. This causes confusion between mechant and customer as Omnifund records indicates refund as successful but customer never received it.
Disappointed
Comentários: They would not be my first choice when choosing a payment processor. After much due diligence there are a handful of others are that are more capable and have API integration.
Vantagens:
We have no pros on this product except that the sales lady was fantastic. Other than that we can't comment on this aspect of the product.
Desvantagens:
Lack of customer service and flexibility after it was found that their product could not perform to the level that was promised prior to the contract being signed. We tried to reach out to fortis to resolve the issue but came across roadblocks that prevented us form using their product.
Great Integration with ChiroHD
Vantagens:
Super easy to learn and set up automatic payments. Great integrated system to use with ChiroHD
Desvantagens:
I have not experienced anything that I haven’t liked yet.
The customer experience at Omnifund is excellent. They respond quickly to our needs and questions.
Vantagens:
It is user friendly. I like that the account numbers on our system are the same numbers used by Omnifund.
Desvantagens:
I don't like that it shows refunds as a separate transaction. It would be great if you were able to look at a particular transaction and tell if it had been refunded or not. The biggest change I would like to see is that transactions don't get pended but returned. When they pend, you can't see that an attempt was made once it is corrected or deleted. Also, if pended transactions returned, it could be reported as returned and recorded as such through automated processes. A return code could be used that indicates it was pended versus an actual return. For example, X10 could be used after we have received an R10, meaning Omnifund previously reported that the transaction was not authorized so it wasn't processed.
Resposta do Fortis
há 6 anos
Hi Jennifer. Thank you for the review and feedback. Some of your wish list is already in the works and some is already available through the APIs. We will be contacting you to go over everything.