--- description: Tudo sobre Preferred Patron Loyalty: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Preferred Patron Loyalty - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas de Fidelização de Clientes](/directory/10031/customer-loyalty/software) > [Preferred Patron Loyalty](/software/78966/preferred-patron-loyalty) # Preferred Patron Loyalty Canonical: https://www.capterra.com.br/software/78966/preferred-patron-loyalty Página: 1 / 6\ Próximo: [Próxima página](https://www.capterra.com.br/software/78966/preferred-patron-loyalty?page=2) > Execute seu próprio programa de fidelidade do cliente com marca. Reconheça compras e visitas, aumente a retenção de clientes e promova o crescimento. > > Conclusão: 109 usuários atribuíram a nota **4.9/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Preferred Patron Loyalty? Pequenas, médias e grandes empresas em diversos setores nos EUA, Canadá e Inglaterra. Ideal para estabelecimentos comerciais independentes, redes de lojas, comunidades e franquias. B2C e B2B ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.9/5** | 109 Avaliações | | Praticidade | 4.8/5 | Com base em avaliações gerais | | Suporte ao cliente | 5.0/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.9/5 | Com base em avaliações gerais | | Recursos | 4.8/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 100% | (10/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Preferred Patron Loyalty - **Fundada**: 2004 ## Contexto comercial - **Preço inicial**: US$ 29,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Austrália, Bahamas, Canadá, Emirados Árabes Unidos, Estados Unidos, Filipinas, Irlanda, Porto Rico, Reino Unido, África do Sul ## Recursos - Acompanhamento da atividade do cliente - Agendamento - Agendamento de publicações - Alerts/Escalation - Análise de dados visual - Análise de sentimentos - Análise de tendências - Banco de dados do cliente - CRM - Cartão Fidelidade - Comentários/notas - Comunicação multicanal - Controles/permissões de acesso - Diretório de associados - Estado de saúde - Formulários personalizáveis - Gerenciamento de comentários - Gerenciamento de comentários negativos - Gerenciamento de contatos - Gestão de associação - Gestão de campanhas - Gestão de contas - Gestão de experiência do cliente - Gestão de modelos - Gestão de pesquisas/enquetes - Gestão de promoções - Gestão de recompensas - Histórico do cliente - Importação/exportação de dados - Incorporação - Integração de redes sociais - Mensagens de SMS - Modelos personalizáveis - Monitoramento de reclamações - Painel - Painel de atividades - Participação do cliente - Personalização - Portal do cliente - Programa de fidelidade - Promoção social - Questionários e feedback - Rastreamento de edição - Rastreamento de engajamento - Rastreamento de interações - Relatórios e estatística - Seguimento/Análise de uso - Third-Party Integrations - Visualização de dados - Vários idiomas ... e mais 13 recursos ## Integrações (18 no total) - Bandwidth - Dealertrack DMS - EZ Texting - IVision - Infor CRM - Kaleyra - Lightspeed Retail - Plivo - Pxier Sales and Catering - Pxier Salon and Spa - SimpleTexting - Square Point of Sale - Tango - Text Request - Twilio ... e mais 3 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 ## Category - [Sistemas de Fidelização de Clientes](https://www.capterra.com.br/directory/10031/customer-loyalty/software) ## Categorias relacionadas - [Sistemas de Fidelização de Clientes](https://www.capterra.com.br/directory/10031/customer-loyalty/software) - [Software de Marketing de Conteúdo](https://www.capterra.com.br/directory/30796/content-marketing/software) - [Software de Gestão de Referência de Clientes](https://www.capterra.com.br/directory/30679/customer-reference-management/software) - [Software de Experiência do Cliente](https://www.capterra.com.br/directory/30671/customer-experience/software) - [Software de Sucesso do Cliente](https://www.capterra.com.br/directory/30961/customer-success/software) ## Alternativas 1. 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[Trustpilot](https://www.capterra.com.br/software/169618/trustpilot) — 4.5/5 (1202 reviews) ## Avaliações ### "Thank You, Preferred Patron\!" — 5.0/5 > **Danell** | *5 de fevereiro de 2019* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 10.0/10 > > **Vantagens**: Being a faith based non-profit I wanted to confirm to our board members, donors, volunteers and supporters that we were associated with a respectable company. > > **Desvantagens**: The tablet interaction with software isn't working like I had anticipated. > > Last year I began the search for a Loyalty Program (LP) for our Non-Profit Resale Boutique. We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization. Originally I thought I had better speak to several LP because I wanted to ensure the correct fit. Being a faith based non-profit I wanted to confirm to our board members, donors, volunteers and supporters that we were associated with a respectable company. When it came to the four other LP demos I participated in there were lots of LP that talk a good game, but Preferred Paton was the only company that was able to give me what I wanted. From their customer service to their tech support Preferred Patron has exceeded my expectations. Our customers have really enjoyed their membership in Preferred Patron. In a short amount of time our membership in Preferred Patron has surpassed a thousand members. Members are excited about their points and redeeming to the extent that current members recruit new members in the store. I can in good conscience report that Preferred Patron has given our customers a fun interactive way to save money with us ----- ### "Very reputable Company" — 5.0/5 > **John** | *16 de fevereiro de 2024* | Varejistas | Taxa de recomendação: 10.0/10 > > **Vantagens**: I have used Preferred Patron for my Loyalty Rewards program since October 2017. It is a great system and a program that I use every day. The program is easy to use and explain to customers. I cannot say enough good things about the program and the company. > > **Desvantagens**: Nothing that I can think of. Preferred Patron has provided everything I can expect from them and the software. > > My overall experience with Preferred Patron has been exceptional. Their Customer Service Rep is \[sensitive content hidden\] . \[sensitive content hidden\] has always been my go-to person if I have a question or need help making changes in the program. He is pleasant to deal with and efficient at what he does. \[sensitive content hidden\] is a great asset to Preferred Patron. ----- ### "Preferred Patron is a great reward program." — 4.0/5 > **Cynthia** | *7 de abril de 2023* | Gestão da educação | Taxa de recomendação: 8.0/10 > > **Vantagens**: Preferred Patron is a great option for rewarding preceptors that assist with the development of students. It allows them to see that they are valued and we appreciate all that they provide to our students. > > **Desvantagens**: Ensuring that we are maximizing the use of the tool ----- ### "Customized for our use." — 5.0/5 > **Melody** | *14 de fevereiro de 2024* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 8.0/10 > > **Vantagens**: The fact that they worked with me to customize the program to work with our free clothing program at the charity. Instead of earning points we are able to give our families points and the can then use the to shop for clothing. Each point equals a dollar so we can also quantify the value to our families. This is really backward for a loyalty program but it was exacly what I was looking forward and the made it happen. The absolute best thing is the customer support they have. \[sensitive content hidden\] is fantastic and responds within minutes, solves the problems and allows us to continue serving our clients. > > **Desvantagens**: I think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined. > > It has been absolutely wonderful. Best customer service of anyone we work with. The program rarely has any problems or glitches. Runs very smoothly. I would love for it to work with Salesforce as an api. ----- ### "Satisfied Customer" — 5.0/5 > **Roxana** | *1 de junho de 2023* | Consultório médico | Taxa de recomendação: 10.0/10 > > **Vantagens**: We have been using Preferred Patron for almost 10 years. The program has been very easy to learn and implement. I am a very picky consumer, but Preferred Patron has never fallen short of my expectations. Customer support has been absolutely outstanding, especially \[sensitive content hidden\], who is extremely knowledgeable and personable. I have never had any trouble getting in touch with a live customer service representative and they have been incredible fast in answering all my questions. I would highly recommend them to any business in need of keeping track of customer rewards. > > **Desvantagens**: There is nothing negative I can say about Preferred Patron. ----- Página: 1 / 6\ Próximo: [Próxima página](https://www.capterra.com.br/software/78966/preferred-patron-loyalty?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/78966/preferred-patron-loyalty) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados