Smartsheet

by Smartsheet.com

4.5 / 5 809 reviews
Free Trial
Smartsheet

Who Uses This Software?

Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.

Average Ratings

809 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 4 / 5
  • Value for Money 4 / 5

Product Details

  • Starting Price $14/month
  • Free Version No
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Smartsheet.com
  • http://www.smartsheet.com
  • Founded 2006

About Smartsheet

Smartsheet, an online work execution platform, enables project management & task collaboration that is redefining how teams work. Its easy to use interface, coupled with file sharing, gantt charts, kanban view and work automation features have helped it quickly grow into a favorite business app for productivity.

*2015 Google Marketplace App of the Year
*2015 Microsoft O365 App of the Year
*Gartner Cool Vendor 2015 - Project & Portfolio Management

Smartsheet Features

  • Campaign Management
  • Collaboration
  • Document Management
  • File Sharing
  • Project Management
  • Task Management
  • Time Tracking
  • Backlog Management
  • Feedback Management
  • Gantt/Timeline View
  • Kanban Board
  • Prioritization
  • Request Management
  • Resource Management
  • Retrospectives Management
  • Status Tracking
  • Supports Scrum
  • Team Management
  • Template Management
  • Workflow Management
  • Business Rules Management
  • Collaboration
  • Data Mapping
  • Lifecycle Management
  • Process Analysis
  • Process Capture
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Design
  • Process Simulation
  • Asset Tracking
  • Calibration Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • 21 CFR Part 11 Compliance
  • Document Management
  • Electronic Data Capture
  • Enrollment Management
  • HIPAA Compliant
  • Monitoring
  • Patient Database
  • Recruiting Management
  • Scheduling
  • Study Planning
  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Accounting Integration
  • Budget Tracking/Job Costing
  • CRM
  • Change Orders
  • Commercial
  • Contract Management
  • Contractors
  • Equipment Tracking
  • Estimating
  • Incident Reporting
  • Mobile Access
  • Offline Access
  • RFI & Submittals
  • Residential
  • Subcontractor Management
Vendor has not completed this information.
  • Alerts/Notifications
  • Capacity Monitoring
  • Color Coding
  • Drag & Drop
  • Milestone Tracking
  • Progress Tracking
  • Task Dependency Management
  • Task Management
  • Templates
Vendor has not completed this information.
  • Bug Tracking
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Product Roadmapping
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Supports Agile
  • Supports Scrum
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking
  • Billing & Invoicing
  • CRM
  • Client Portal
  • Collaboration Tools
  • Document Management
  • Portfolio Management
  • Project Management
  • Proposal Generation
  • Quote Management
  • Resource Management
  • Time & Expense Tracking
  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Budget Management
  • Collaboration
  • Dashboard
  • Issue Management
  • Milestone Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking
  • Collaboration Tools
  • Cost-to-Completion Tracking
  • Gantt Charts
  • Kanban Board
  • Milestone Tracking
  • Percent-Complete Tracking
  • Prioritization
  • Status Tracking
  • Time & Expense Tracking
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Spreadsheet View
  • Task Board View
  • Time Tracking
  • To-Do List View
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Task Management
  • Third Party Integrations
  • Workflow Configuration

Smartsheet Most Helpful Reviews

Thе rоbust stuff

Translate with Google Reviewed on 1/17/2019
Malcolm S.
Key Account Manager
Health, Wellness & Fitness, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Smаrtshееt –іs wоndеrful. It іs muсh bеttеr thаn аll Exсеl. In fасt, аll thе орtіоns wоrk аs thеy shоuld, nо bugs, nо vіrusеs, аnd sо оn, рlus іntеgrаtіоn wіth аll Gооglе sеrvісеs, аn іPhоnе аnd іPаd аррlісаtіоn, а nісе аnd іntuіtіvе іntеrfасе, оvеr а hundrеd сustоmіzаblе tеmрlаtеs fоr wоrkіng. Gеnеrаl еxреrіеnсе wіth іt shоws thаt Smаrtshееt dіd sоmеthіng thаt Mісrоsоft hаs nеvеr mаnаgеd tо dо: Sрrеаdshееts аrе nоw vеry еnjоyаblе tо usе. In оur соmраny, wе аnd оur еmрlоyееs аrе vеry hаррy wоrkіng wіth Smаrtshееt. Thеrе іs іntеgrаtіоn wіth а bunсh оf sеrvісеs, іnсludіng Gооglе Dосs. Exсеllеnt іmрlеmеntаtіоn оf thе Gаntt сhаrt, а grеаt numbеr оf tеmрlаtеs аnd еxсеllеnt mоbіlе аррlісаtіоns tо аlwаys bе аwаrе оf whаt's gоіng оn іn thе tеаm. In fасt, іt's thе sаmе Slасk, but wіth lеss раthоs аnd mоrе аttеntіоn tо wоrk оn dосumеnts. Wе wоrk іn thе рrеtty bіg соmраny, sо I wоuld sаy іt’s rаthеr suіtаblе fоr lаrgе соrроrаtіоns bесаusе fоr smаll аnd mеdіum-sіzеd busіnеssеs іt’s quіtе еxреnsіvе. But іf yоu саn аffоrd іt – dоn’t еvеn hеsіtаtе, whаt I knоw fоr surе yоu wіll nеvеr rеgrеt.

Cons: Sоmеtіmеs durіng wоrkіng, wе fеlt thаt mоrе dеtаіlеd hеlр wіth сurrеnt sсrееnshоts wоuld bе rеаlly hеlрful, еsресіаlly іf thеy rеlеаsе uрdаtеs wіth nеw fеаturеs оr sо.
Bеsіdеs, thе рrісе оf thе рrоgrаm іs іnsаnеly еxреnsіvе, sо nоt аll оf thе соmраnіеs саn раy іt. Anywаy, реорlе саn dесіdе thеmsеlvеs whеthеr іt’s wоrth раyіng bесаusе оf thе usеr-frіеndlіnеss аnd еvеrythіng іn thе расk wіth іt tоtаlly wоrth thаt sum.

Project Management in the Cloud

Translate with Google Reviewed on 12/17/2018
Nathan R.
Director, Management Information Systems
Public Policy, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It does help us track projects and the alerts we've set up help keep users aware of deadlines. So for that, Smartsheet works well. We've found a workaround for the one area we've paid extra for--the reporting--that is deficient. The biggest selling point is its approachability: anyone that is familiar with a spreadsheet application should be able to intuitively understand how SmartSheet basically works. That at least removes the biggest obstacle for a project management solution being ignored: the difficulty of use.

Pros: SmartSheet allows individuals and teams to work projects together, plotting milestones and critical paths, tracking tasks, creating alerts, and using gantt charts to quickly view how various team members are allocated and intersect. It does a good job of integrating with Office 365, allowing you to share links to files in OneDrive and to Skype within SmartSheet. The revamped interface makes it closer to working in Excel, which is the really the whole premise to Smartsheet: providing a familiar spreadsheet interface for working projects. To that end, there is a wealth of functionality for formatting cells to indicate project stages, task completion, etc. You can even apply conditional logic to have cells change color when a task reaches a certain stage. There are good controls for determining levels of access, so you prevent changes to your sheet except by authorized persons. Overall, it's a good tool for managing projects.

Cons: The reporting functionality we paid extra for is a joke. Instead, we've resorted to pulling data into Microsoft's Power BI to create reports and visualize data. And like many other Cloud-based services, there's a core product and then tiers of functionality that cost significantly more. Smartsheet is a capable product, but I'm frankly unsure it's cost is justified by its maturity. I've had the feeling I've been paying for what's coming, not for what's already there. But since we've invested in it, I guess we'll stay the course.

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