--- description: Tudo sobre Smartsheet: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Smartsheet - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Campanhas](/directory/30012/campaign-management/software) > [Smartsheet](/software/79104/smartsheet) # Smartsheet Canonical: https://www.capterra.com.br/software/79104/smartsheet Página: 1 / 143\ Próximo: [Próxima página](https://www.capterra.com.br/software/79104/smartsheet?page=2) > O Smartsheet é uma plataforma de execução de trabalho online, que permite que as organizações de todos os tamanhos planejem, gerenciem, automatizem e relatem o trabalho. > > Conclusão: 3538 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Smartsheet? O aplicativo intuitivo de gestão de projetos online da Smartsheet é amplamente utilizado nas organizações para monitorar e gerenciar diversos tipos de trabalho para pequenas e grandes equipes de empresas de todos os portes. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 3538 Avaliações | | Praticidade | 4.3/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais | | Recursos | 4.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Smartsheet - **Localização**: Denver, EUA - **Fundada**: 2012 ## Contexto comercial - **Preço inicial**: US$ 9,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, italiano, português, russo - **Países disponíveis**: Alemanha, Austrália, Bélgica, Canadá, China, Dinamarca, Emirados Árabes Unidos, Espanha, Estados Unidos, Filipinas, Finlândia, França, Irlanda, Islândia, Itália, Japão, Luxemburgo, Malásia, México, Noruega e mais 9 ## Recursos - Agendamento de projetos - Agendamento de recursos - Análise de dados - Armazenamento de documentos - Arrastar e soltar - Captura de dados eletrônicos - Configuração do fluxo de trabalho - Conformidade com HIPAA - Controle de despesas - Controle de horas - Controle de horas e despesas - Controle do processo de aprovação - Criação e design de formulários - Data Tabulation - Estimativa de custos - Formulários personalizáveis - Gestão da disponibilidade - Gestão da folha de pagamento - Gestão de calendários - Gestão de canais - Gestão de capacidades - Gestão de conteúdo - Gestão de formulários - Gestão de pedidos de trabalho - Gestão de projetos - Gestão de tarefas - Gestão preventiva - História clínica eletrônica/informatizada - Ideation - Importação/exportação de dados - Integração de terceiros - Modelagem de processos & Design - Monitoramento do KPI - Múltiplas campanhas - Múltiplos projetos - Painel - Planejamento de atividades - Planejamento de campanhas - Planejamento de sprint - Planejamento estratégico - Priorização - Quadro de referência de produtos - ROI Tracking - Rastreamento de habilidades - Rastreamento de recursos - Rastreamento do projeto - Revisão de documentos - Subcontractor Monitoring - Task Editing - Workflow Automation ... e mais 90 recursos ## Integrações (72 no total) - 123FormBuilder - Acumatica Cloud ERP - Adobe Creative Cloud - Amazon Q - AppSheet - Azuqua - Backupify - Bitium - Box - Cronos - Docusign - Domo - Dropbox - Easy Insight - Egnyte ... e mais 57 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Gestão de Campanhas](https://www.capterra.com.br/directory/30012/campaign-management/software) ## Categorias relacionadas - [Software de Gestão de Campanhas](https://www.capterra.com.br/directory/30012/campaign-management/software) - [Software MRM](https://www.capterra.com.br/directory/31020/mrm/software) - [Software de Marketing de Eventos](https://www.capterra.com.br/directory/31542/event-marketing/software) - [Ferramentas de Planejamento Estratégico](https://www.capterra.com.br/directory/31031/strategic-planning/software) - [Software de Gestão de Produtos](https://www.capterra.com.br/directory/30865/product-management/software) ## Alternativas 1. [Clockify](https://www.capterra.com.br/software/169607/clockify) — 4.8/5 (9259 reviews) 2. [Jira](https://www.capterra.com.br/software/19319/jira) — 4.4/5 (15457 reviews) 3. [Asana](https://www.capterra.com.br/software/120550/asana-pm) — 4.5/5 (13644 reviews) 4. [monday.com AI Work Platform](https://www.capterra.com.br/software/147657/monday-com) — 4.6/5 (6095 reviews) 5. [Trello](https://www.capterra.com.br/software/1010321/trello) — 4.5/5 (23594 reviews) ## Avaliações ### "Smartsheet is Perfect for the Small Business" — 4.0/5 > **Julieann** | *17 de fevereiro de 2026* | Construção | Taxa de recomendação: 10.0/10 > > **Vantagens**: Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform. We use it to manage construction jobs and track job costs and documents all in one place. And the platform could not be more affordable\! With other construction project management software, what you pay for one year of Smartsheet will get you maybe a week for those other platforms. If you wanted to use just the basic sheets or take advantage of their feature rich workspaces and templates, you can use Smartsheet to track projects, office operations and costs, and as a document center (we use it to track our subcontractors certificates of insurance expirations dates), Smartsheet is definitely invaluable to us as a central project and operations management system that we can all access anywhere. > > **Desvantagens**: Smartsheet cannot completely manage a project, meaning you will have to incorporate other tools (like budgeting software) to fully monitor and analyze the profitability of a project. Smartsheet keeps the raw data in one place, but does not help to analyze and make sense of it. > > Smartsheet is a perfect place for small businesses to start with and to help them grow to the next level project management software. ----- ### "Smartsheet makes our team more efficient." — 4.0/5 > **Pupp** | *19 de julho de 2026* | Serviços de eventos | Taxa de recomendação: 7.0/10 > > **Vantagens**: Smartsheet allows multiple team members to collaborate with ease but I also like that I can set up automations allowing me to manage tasks more efficiently. Their customer support is also good and whenever I’ve had questions I am able to speak to a human being quickly. > > **Desvantagens**: Smartsheet has a few frustrating elements when it comes to collaborations. If different team members have different license levels it can complicate things if you’re trying to create smartsheets collaboratively. > > Overall I’ve been very impressed with Smartsheet and over time I’ve been able to push it further and further by adding things like automations and more complex formulas. It can do a lot for making team processes more efficient. ----- ### "Great platform when it works, but it has not worked correctly for the better part of a year now." — 3.0/5 > **Daniel** | *8 de janeiro de 2026* | Maquinário | Taxa de recomendação: 2.0/10 > > **Vantagens**: Very capable platform that has great tools for automation and reporting. Able to handle small projects through enterprise initiatives > > **Desvantagens**: The new licensing model greatly reduces the value of the product. You used to be able to have as many people from outside the organization have access to keep in alignment, but this has shifted in the last year. You either pay for more seats, or accept the reduced functionality. Support platform is now AI first, accuracy last. When opening a ticket, you are prompted to use AI to create the ticket. Cool, I guess but you could spend time trying to get the AI to be correct(slow), or just accept what it outputs and add information to the ticket directly(faster). Calling for technical support is an exercise in frustration, after an hour on hold I selected call back option. As of 24 hours later I have yet to get a call back. We are paying for premuim support and no call back in 24 hours is not a premium level of service. Pro desk appointments are great, but they are usually 2 or more weeks out for US business hours support. I really don't want to be up at 3am to talk to a prodesk person for 30 mns. > > Initially we were really happy with our deployment that was implemented directly with the Smartsheet team. About 6 months later things started to break, we assumed it was due to user error but ran traces and cell change histories but could find no end user or admin activity that would explain the corruption in the financial data, project status and time in status data, portfolio reporting, and filters that were built for us. We then worked with our account manager and spent the better part of 2 months trying to find an equitable solution. Smartsheet admitted fault, but would not tell us what exactly created the issues. We had a level 3 developer work with us to resolve the issues, but new ones keep popping up with no end user/admin intervention. We are flummoxed as to how to keep our instance functioning as expected. The support systems(with paid premium support) is not recommended. Directly calling during normal business hours for the last 3 times I have called resulted in at least a 60 minute wait, before I would give up and select a call back. I have yet to receive a call back. Tickets are now entered through an AI Agent that you are basically prompting to create a ticket. It adds unnecessary details and it is faster to edit in the ticket after the fact than to get it to be correct. Finally, the thing that really leads me to not recommend the platform is the lack of transparent audit trails for Smartsheet employees in the instance. Not understanding who and how our instance is accessed and what changes were made is not ok and leading our team to look for replacements before our next contract renewal. ----- ### "Versatile and Effective for Company-Wide Workflow Management" — 4.0/5 > **Caleb** | *20 de abril de 2026* | Construção | Taxa de recomendação: 6.0/10 > > **Vantagens**: The biggest strength of Smartsheet is its versatility. We use it across the company for a wide range of functions, from receipt tracking and estimating pipelines to project management and scheduling, which makes it a valuable all-around platform. > > **Desvantagens**: The main limitation with Smartsheet is its formula structure and overall flexibility for more advanced data analysis. While it performs well for organized, process-driven tracking, it can be restrictive when more dynamic calculations and multidirectional data relationships are needed. > > Overall, my experience with Smartsheet has been very positive. It is a highly versatile platform that works well for a wide range of business functions, including tracking, estimating, project management, and scheduling. While it does have some limitations in handling more advanced calculations and data relationships, it has still been a great tool for our overall workflow. ----- ### "Flexible and Powerful Tool for Team Organization" — 5.0/5 > **Jennifer** | *10 de agosto de 2026* | Química | Taxa de recomendação: 10.0/10 > > **Vantagens**: What I like most about Smartsheet is how easy it is to organize projects, tasks, and information in one place. The customizable spreadsheets, automation, and collaboration features make it easy to track progress and keep teams organized. > > **Desvantagens**: What I like least about Smartsheet is that it can take some time to learn all of the features and customization options. Some advanced features may also feel overwhelming for users who only need basic project and task management. > > Overall, my experience with Smartsheet has been very positive. It is a flexible and effective tool for organizing projects, tracking tasks, and collaborating with team members. Once you become familiar with the features, it makes managing workflows and keeping information organized much easier.Overall, my experience with Smartsheet has been very positive. It is a flexible and effective tool for organizing projects, tracking tasks, and collaborating with team members. Once you become familiar with the features, it makes managing workflows and keeping information organized much easier. ----- Página: 1 / 143\ Próximo: [Próxima página](https://www.capterra.com.br/software/79104/smartsheet?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/79104/smartsheet) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados