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Campminder
Conheça Campminder
O CampMinder é um dos softwares de gestão de acampamentos baseados na Internet mais abrangentes do setor. Além do software, ele ajuda para os operadores de acampamentos de verão a alcançar seus objetivos. Os sistemas de assinatura permitem a gestão simplificada dos processos operacionais no acampamento, incluindo registro online, assistência médica, pessoal, transporte, atribuição de cabines e grupos e muito mais. Com equipe de suporte e equipe de engenharia, o CampMinder é composto por pessoas que vivem e respiram o acampamento.
Quem usa Campminder?
Para diretores de acampamentos de verão que criam experiências para os campistas. Essa empresa de software para acampamentos é formada por ex-funcionários de acampamentos para ajudar o cliente a fazer exatamente isso!
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Campminder
Avaliações do Campminder

Camp Software by Camp People
Comentários: We have loved working with CampMinder. Besides the great software, the responsiveness of the support team and the proactive programmers, CampMinder is also focused on improving Camps through advice and articles about managing a camp. These are real Camp people, not just software people.
Vantagens:
It is flexible enough to tailor to our specific needs and their support is always willing to help you figure out a way to do what you need. They are constantly creating new tools and updating the software.
Desvantagens:
The activity scheduling module needs to be improved as it doesn't work for us. Also needs more focus on managing staffing although this is currently in the works and looks to resolve this issue.
CampMinder Gets an A++
Comentários:
I am very pleased with CampMinder. We have used it for the past 7 years or more, and I have become very familiar with the program and I am very happy with how easy it is to create reports, enter and refund payments, access information, and the support team is out of this world! They are knowledgeable and patient and understanding, and if they don't know the answer, they will send it further up the "food chain" and find an answer or solution. I feel very comfortable calling the support team whenever I run into a snag. They have saved me a ton of time. Time that it would have taken me to find a solution on my own! I'm very thankful for them!
I also find that the help section and videos are very useful.
Vantagens:
Very easy to use and many features available. Support team is top notch!
Desvantagens:
Unable to have our staff add money to their discretionary fund using a credit card. But we have found a work around. Just would be helpful if this was available.
Resposta do Campminder
há 4 meses
Thank you so much for your feedback Stephanie!
So many clicks in so little time
Vantagens:
Campminder has so many features to be able to manage your campers and staff effectively. There are a myriad of features to pull up camper reports and information, as well as organizational reports. This system is not lacking in any features. You can pull together a lot of information quickly when you know the software very well.
Desvantagens:
It takes a long time to get to know the software and many essential functions are several clicks and menus away from the main page. In order to take attendance the user must click through at least 3 things to get to something so critical. It was difficult for our staff to get used to finding the report functions. Not everyone is utilizing this software to its fullest because it is difficult to learn.
Great residential camping program
Comentários: Great overall experience. Smooth transition from our previous program to Campminder. Customer service is the best I've ever experienced.
Vantagens:
Ease of use. Great customer support. Very well thought out program.
Desvantagens:
Don't really have any cons. The program really lives up to all its promises and more.
Resposta do Campminder
há 2 semanas
Thank you so much for your review, we appreciate the feedback.
Perfect database for camp registration!
Comentários: Campminder is a great company to work with because of the quality and functionality of the product and the awesome people who work there!
Vantagens:
Campminder is a great database because they understand the needs what year-round camp professionals need in a registration system. Also, all of their customer service reps are helpful, friendly and quick to find solutions and fix issues.
Desvantagens:
They are open to feedback and implementing changes across the entire system but it can take time.
Resposta do Campminder
há 3 meses
Your feedback is much appreciated!
I'd never want to use anything else!
Comentários: 10/10... Still waiting for an interactive map of cities to display current campers for recruiting. As it is we have to input addresses into another program.
Vantagens:
We have been with Campminder since nearly the beginning. The way it has progressed and become better and better has been awesome. Campminder has always been open to new ideas that help camps better utilize their software for each and every unique situation.
Desvantagens:
Not much! They are always on top of their customer service. Anytime we have an issue our tickets are answered very quickly. I do wish the merge tool of multiple accounts was quicker. Perhaps a notification when the system finds two similar accounts.
Happy with Campminder
Comentários: I find Campminder to be a robust system that can accomplish most tasks in an efficient manner. Overall I feel that it meets about 95% of our needs.
Vantagens:
I like the ease of getting customer support. I called many times over the summer! Each time I spoke to a rep who was able to offer thorough answers to my questions.
Desvantagens:
We still have to figure out a better way to use the system to track campers who leave camp. Person Tags and Notes are helpful - but they just don't hit the mark. I would also like the system to better flag camper requests & disrequests when creating bunks. Lastly - when creating reports - the column headers always need to be changed before I can share the data with parents. For example, the column header for a parent email address in a report would be F1P1 Login/Email. If I'm sending a report to parents - I have to change the column headings.
Resposta do Campminder
há 3 meses
Thank you very much for this insightful feedback, we'll take this to our team!
CampMinder is a vital system for summer camp management
Vantagens:
It is so user friendly, and allows me to access so much information in so many ways. The scheduling tab has saved me hours of doing that by hand, and the reports that I can run tell me quite literally everything I could possibly need or want to know. Their customer support is some of the best I've ever worked with as well. I always joke that when I call them I'm calling my "best friends" because they are always so kind and helpful. They are also always very understanding of the hectic environment that a summer camp can be.
Desvantagens:
It can be a little overwhelming to learn to use at first, but once you learn it's very user friendly!
Resposta do Campminder
há 6 meses
Thank you so much for taking the time to share your experience with Campminder! We are incredibly appreciative of your thoughtful review and are delighted to hear how our system has made such a positive difference in your camp management.
Campland loves Campminder
Comentários: Love it, I met [sensitive content hidden] at Conference in 2008 and saw his heart and passion. The camp i was with at the time couldn't afford CM, but I kept them on my radar and was so excited to finally get on board in 2015. I am so grateful at how CM supports my suicide prevention programs - it is truly one of the greatest gifts I've received in my career. Thank you!
Vantagens:
Generally, the customer service is top notch. I prefer to learn via voice and hands on - they excel at this and are never frustrated with my many many questions. The mass communication systems make my emails nuanced and efficient. The setup takes work, but pays off. Minus a few creative workarounds, the system is specific to my program and does more than I could do with other registration systems (I've used them all). Campminder is an extension of the magic of camp. The company values the experiences I provide to children. The annual conference, social media and customer service all reflects this. CM wants camps to succeed
Desvantagens:
My assigned rep feels distant compared to other reps I've worked with in my 9 years using CM. It's forced me to learn a lot on my own and has been frustrating at times. The overall user interface is overdue for an update. The parent facing services are difficult to use and find for them. I'd love an updated app that gives notifications to parents for payments, forms, updates and pictures
Resposta do Campminder
há 6 meses
Thank you so much for your heartfelt review and for being such a loyal part of the Campminder family for nearly a decade! We're grateful that our customer service and tools have been a valuable part of your camp's journey, especially in supporting your incredible work with suicide prevention programs. We're always striving to improve, so your feedback about the user interface and parent-facing services is invaluable. Please know that we're here to support you every step of the way, and if anything arises, don’t hesitate to reach out to our support team. We're always happy to help!
Happy Camper
Comentários: I have always been happy. I have no complaints.
Vantagens:
Customer Service is amazing - everyone is amazing. I have never been unhappy.
Desvantagens:
Can't think of anything - maybe wish the transportation module/scheduling module were better?
Ease of use and so intuitive
Vantagens:
CampMinder is straight forward and intuitive. It gets the job done without too many silly bells and whistles!
Desvantagens:
Weird help articles that aren't helpful.
Resposta do Campminder
há 6 meses
Thank you, Karina! We appreciate your feedback!
Easy to Use, Versatile, and Great Customer Service
Comentários: Having so many parts of our business under one software means that we have a comprehensive understanding of every camper and staff member at our fingertips, which makes it easier to personalize our service and respond to individual needs. Easy reporting means that we spend less staff time on licensing and certification compliance, which is incredibly important.
Vantagens:
Campminder is an all-around tool for our camp, allowing us to track campers as individuals and as part of their families; manage their medical, dietary, and logistics needs; track payments and communications; and also do the same with staff. Any time we have needed assistance, Customer Support has been fantastic, giving us thoughtful and efficient advice and making sure our needs are met. Campminder saves us a lot of time.
Desvantagens:
I am pretty sure there are a lot of features that we don't make use of yet, but I just saw that there is training being offered to help camps figure out all the ways the software can help, which one of us will attend.
Campminder Review
Comentários: My overall experience is overwhelmingly positive, from the stellar customer service to the sheer amount of data we use for planning and marketing purposes, Campminder has a great product.
Vantagens:
Campminder was easy to pick up for me as a new user. It has a robust design and is straightforward to explain to colleagues and parents alike.
Desvantagens:
If we could schedule emails that would be great, however I understand why it is not a feature of Campminder at this time.
A remarkable tool for every camp!
Comentários: We work with a specialized camp population which makes the "standard" software hard to apply in our areas of need BUT CampMinder works with us to adjust, accommodate, or individualize as needed. Our suggestions and issues are met with problem solving with our CM team. Can't say enough about the support you get with this software. Every now and then we look at other products but NONE can match the level of functionality or support that we get from CampMinder.
Vantagens:
While the learning curve is steep, the CampMinder team is with you all the way. This software manages so much information and data for our camp. What we can do with that info/data feels endless some days. We love the ability to run reports, gathering specific information needed on every child. They KNOW camps so many reports already exist at the click of a button. Camp people building software for camps. The overall responsiveness to our needs is incredible as well.
Desvantagens:
You will need to take the time to learn how to truly utilize all aspects of this software. There are days where I still feel like a novice, even after years of working with it, but I have learned to reach out to my CM support. Once you start to understand how to set up reports, seasons, documents, etc... It starts to click. Realize I am NOT techie at all.
Resposta do Campminder
há 6 anos
Hello! Thanks for the great feedback on the CampMinder system! We're glad to hear that while there is a learning curve to overcome, it sounds like you have still found a great deal of value in the system. We hope that continues, and if you ever feel like you need an overview of the system or certain modules, don't hesitate to reach out to our support team or your friendly Client Succes Manager! Best, Allison
CampMinder Review
Comentários: I LOVE this software. I am much more efficient completing reports and managing all camper/family information, forms and communications. I can send hundreds of invoices or charge hundreds of credit cards with the touch of a single button!! It used to take me a month with our old software.
Vantagens:
I love the ease of use -its user friendly, I can find what I need to find -where I expect to find it. If at any time I need help I can call a real person -who speaks English -and they will be able to help me AT THAT TIME!!!
Desvantagens:
Remembering to click exactly what I what -each little box I need, is sometimes a hassle. I have to pay close attention, otherwise the reports I create may not be accurate. Although I can tell right away if I didn't click all the boxes -the results show immediately.
Resposta do Campminder
há 4 anos
Jodi, thanks so much for taking the time to review CampMinder and give us such great and useful feedback. We can't tell you how happy it makes us to know you're happy with our software!
CampMinder - Our Summer Camp Database Solution
Comentários: Working with CampMinder has helped us feel confident that the data in the database is accurate. In the past, we worked with other online camp database software that had us constantly questioning if the reports we were pulling were complete and accurate. This is a non-issue with CampMinder. We have been able to move our forms and documents online for parents to fill out and for us to be able to report on. This has helped us become more environmentally friendly, since we are no longer requiring multiple paper forms. We also feel well taken care of when calling in with questions, their customer service team is fantastic.
Vantagens:
CampMinder has impeccable customer service. The software is user friendly and inclusive. Parents and Staff have an easy time navigating and using the features of this program. I love the bunking module because it saves an incredible amount of time. The reporting system is very versatile as well. I like that I am able to follow a person throughout all of their interactions over years with the unified person record. It allows me to see a person as a former camper, former staff member, and a parent of an enrolled camper all in one easy to understand record.
Desvantagens:
Some of the modules cost additional money, our camp sees many children, but we do not have the high rates that some other camps charge, so we have to do without some of the modules such as fundraising, because the cost is not something we can incur at this point. I also wish there were a better way to report and email groups across seasons. You can produce reports in different seasons, but across seasons is currently impossible as far as I know.
Resposta do Campminder
há 6 anos
Hi Cara, As always it's a pleasure working with you and your camp and we appreciate your feedback. The season reporting as you mentioned is correct although this is something that has come up in recent memory. If you have not added this idea of reports spanning seasons to our Community section, please do so. The more camps want this feature, the more likely we'll make it happen.

Great Customer Support
Vantagens:
This software works quite well for our summer camp and much of it is intuitive. Certain features we only use once or twice a year and we often forget how to use them. Sometimes we are growing or changing our program and need to add features and functions. This is not always intuitive. But my favorite thing about this software is the ease with which I can get support. They have great help videos and best of all fantastic support staff readily accessible by phone to help create solutions, solve problems, and teach. The back end support is truly excellent.
Desvantagens:
Occasionally I run into a function I would like that does not exist so I have to use some kind of work around for the season. It can require a bit of extra work on my end. However, I've always felt that when this occurs the CampMinder team takes note of the issue and tries to solve it, or make it better for future iterations of the software or future seasons, which I appreciate.
Resposta do Campminder
há 6 anos
Hi Amanda, Thanks for taking the time to share your thoughts! We're glad to hear the different help resources are working well for you.

Very robust, well-developed software
Comentários: The customer support is great - very positive experience with support and with account representatives. They are honest about what their software can do, and they are also always working to improve their product.
Vantagens:
CampMinder is clearly committed to quality and continually improving their product. They are always making updates to improve the software, and they offer some level of solution for almost everything a camp would want to do. CampMinder makes internal communications very easy, helps us keep track of leads and returning campers, and helps us organize logistics and camper information.
Desvantagens:
CampMinder is not set up for the way our camp does accounting (they are in the process of making updates to their financial system, so we hope this will be a good solution for us), so this causes us serious issues when it comes to collecting balances and reporting on income to accounting. As mentioned above, they are in the process of making updates that should address some of our issues, and we believe that CampMinder will continue to improve to meet the needs of its clients.
Resposta do Campminder
há 6 anos
Hi Elizabeth, Thanks for sharing these thoughts! We appreciate your feedback and ability to work with our team to help improve our system.
Value for Human Resources
Vantagens:
I like that I have used CampMinder to create "online" staff folders, ease of onboarding. I so appreciate the support and quick follow through.
Desvantagens:
I wish: -That It had an open API and able to to "talk" to other platforms, ie. DocuSign -It had the ability to accept "real signatures" for government issued forms. -I knew all the things CampMinder can do....is there a table of contents
Great Camp software
Comentários: CampMinder has allowed us to streamline our registration process and enabled us to have so much access to information via the various reports that we can run through the system. The software has allowed us to better track how students find out about us and follow up on leads and inquiries. We are able to track the workload and enrollment numbers at any time.
Vantagens:
CampMinder is very user-friendly and has all the features needed for effective enrollment management. From being able to run enrollment reports, to be able to see if a parent opened and read an email, to allow parents to register their child for camp and make payments online at their convenience. CampMinder has helped our organization bring our enrollment process to the 21 century. Before getting CampMinder we were still registering students via a paper system. CampMinder has allowed us to have access to so much more information at our fingertips.
Desvantagens:
There is no adult module and adults have to register themselves as children. Our adult students do not like having to use a workaround to register online. However, our adult students still love that they can sign up online at their convenience and make payments. Although this is what I like least about the software, CampMinder is working on an adult module at the moment and it is currently in Beta testing. Our adult students will be thrilled when this module is available to them.
Resposta do Campminder
há 6 anos
Hey Sharon, Thannk you for your feedback regarding CampMinder's system. We are glad to hear the sytem is working well for you!

CampMinder changed my life
Comentários: I love this product and company. Help and training is fast and easy. Employees are friendly and responsive. In summary; CampMinder has changed my life!
Vantagens:
When we switched to CampMinder we were able to consolidate at least 5 different products. CampMinder handles camper registrations with wait-lists, staff applications with background checks. Being able to upload forms and documents has made it easier for us and for the parents. Families can order one-way emails, photos, labels and more. I can create just about any report I need. But I think the one thing that changed my world more than anything is how the wait-list works.
Desvantagens:
It is a small thing, but there are no capacities on additional options. I have to watch our horseback riding add-on and manually turn it off when it is full. This causes me stress because it could overbook.

Great, but could always be better
Comentários: CampMinder support is amazing. Any time I've ever called to ask questions, the staff are knowledgable and friendly. Even if they can't help me do the exact thing I want to do, they give me alternatives that are just as effective.
Vantagens:
I like the overall organization and setup of CampMinder. I also think that most features are very flexible and allow you to personalize the options as much as you want. Running reports is specific and adaptable so that you can get the exact information you want each time.
Desvantagens:
There is definitely a learning curve. Some of the features are not able to be personalized, which really hinders the reports features. For example, running reports on activities/electives preferences only gives you a specific set of information to sort by. I also think there could be improvements with the scheduling feature.
Love CampMinder
Comentários: The software is very easy to use and each summer when I get seasonal help, there isn't an issue with someone learning it at all. Customer service is great. Have been waiting for the groups/family module since 2011 though when we first signed on with CampMinder. The company has become very popular and the number of camps using the software now leads to LOTS of requests for updates and changes so it sometimes takes a long time to see a change because everyone wants the same info but in a slightly different way or more detailed, etc. Still I am very happy with CampMinder.
Vantagens:
The ability to basically create almost any report that we need. In comparison to the last software product that we used this is miles ahead. The customer service is awesome. Everyone is helpful and professional, friendly and they make sure that they get an answer for you. Have been with them since 2011.
Desvantagens:
We do run into issues at the end of the season with trying to find out exactly what funds we brought in. Simpler way to see exactly what money you took in as a total without running all the charges, credits, discounts, etc. Also waiting for the groups and family module to be available and hope that it will be separate from the camping side.
Easy to use platform
Comentários: Overall, I have enjoyed my experience with Campminder because of how responsive they are to customer feedback. As stated above, the consistency with which they seem to upgrade and fine tune the operational aspects of the program says a lot about them as a company. Every year it gets better or smarter. This is helpful and something that I've come to expect from them now. That there will always be a new feature or two to learn each new season.
Vantagens:
For us in the office the program is great. Easy to use report features, for custom information and camper issues, etc. I get quite a bit of feedback from parents that they find the Campminder system easy to use as well which is important. I love that the folks in charge are consistently working to improve all aspects of the system.
Desvantagens:
It doesn't allow us to register our volunteers each week so they are "in the system". It is nice to have all participants print on the same documents and in one place for insurance and other record keeping. I keep working on ways around it...and will figure it out someday.
Resposta do Campminder
há 5 anos
Dottie, thanks for taking the time to write this review. We are so happy that our customer service is meeting your needs.
You Need CampMinder!
Comentários: Overall CampMinder has been fabulous to use on a daily basis! This software helps us to be efficient, organized, and able to work with our clients to serve their needs. Every aspect of CampMinder is so helpful. It makes my job so easy !
Vantagens:
CampMinder is so intuitive to navigate ! Everything that you need is readily available on this platform to make management of campers, staff, and all of the information that goes with camp life very easy. What I like most is how all of a camper's account is on one screen and you have access to so much information quickly.
Desvantagens:
When you do find something that might be missing or needed, you can put in a ticket and CampMinder will address your specific needs. They are available to listening to our organizational issues and always working to make changes that will support.
Resposta do Campminder
há 3 anos
Phyllis, Making your job easier is absolutely our goal, and it's great to hear that feedback. We can't thank you enough for taking time to share this review. Here's to many more summers together!