--- description: Tudo sobre Bonterra Penelope: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bonterra Penelope - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Casos de Pacientes](/directory/30590/patient-case-management/software) > [Bonterra Penelope](/software/80088/bonterra-penelope) # Bonterra Penelope Canonical: https://www.capterra.com.br/software/80088/bonterra-penelope Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/80088/bonterra-penelope?page=2) > Aprimore os resultados e o envolvimento dos clientes com uma plataforma de software de gerenciamento de casos baseada na nuvem que forneça uma única fonte de verdade. > > Conclusão: 75 usuários atribuíram a nota **4.2/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Bonterra Penelope? Organizações sem fins lucrativos e de serviços humanos de médio e grande porte que precisam de um software seguro, baseado na nuvem, flexível, configurável e que ajude a aprimorar o envolvimento e os resultados do cliente. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.2/5** | 75 Avaliações | | Praticidade | 3.7/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.1/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.0/5 | Com base em avaliações gerais | | Recursos | 3.9/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Bonterra - **Localização**: Washington, EUA - **Fundada**: 2014 ## Contexto comercial - **Preço inicial**: US$ 400,00 - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Idiomas**: inglês - **Países disponíveis**: Austrália, Canadá, Estados Unidos, Irlanda, Nova Zelândia, Reino Unido ## Recursos - Agendamento - Agendamento de compromissos - Avaliações iniciais - Cobrança de consultas médicas - Cobrança e faturamento - Confirmations/Reminders - Conformidade com HIPAA - Contabilidade - Controle de horas - Criação de diagramas - Gerenciamento de documentos - Gestão da comunicação - Gestão de casos - Gestão de clientes - Gestão de compromissos - Gestão de formulários - Gestão de pacientes - Gestão de programas - Gestão de recomendações - Goal Setting/Tracking - Notas de caso - Painel de atividades - Planejamento do tratamento - Receitas médicas eletrônicas - Registros de história clínica - Relatórios e análise de dados - Relatórios e estatística ## Integrações (2 no total) - Dr. First - Tableau ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Gestão de Casos de Pacientes](https://www.capterra.com.br/directory/30590/patient-case-management/software) ## Categorias relacionadas - [Software de Gestão de Casos de Pacientes](https://www.capterra.com.br/directory/30590/patient-case-management/software) - [Software de Serviços Humanos](https://www.capterra.com.br/directory/30660/human-services/software) - [Software de Gestão de Casos de Assistência Social](https://www.capterra.com.br/directory/31462/social-work-case-management/software) - [Software para Psicólogos](https://www.capterra.com.br/directory/30217/mental-health/software) - [Software de Prontuário Eletrônico para Saúde Mental](https://www.capterra.com.br/directory/32510/mental-health-ehr-software/software) ## Alternativas 1. [TheraNest](https://www.capterra.com.br/software/130400/theranest-mental-health) — 4.4/5 (1030 reviews) 2. [Bonterra Apricot](https://www.capterra.com.br/software/123342/bonterra-case-management) — 4.2/5 (225 reviews) 3. [NewOrg](https://www.capterra.com.br/software/124958/neworg-management-system) — 4.8/5 (67 reviews) 4. [Foothold](https://www.capterra.com.br/software/118751/awards) — 4.6/5 (51 reviews) 5. [CaseWorthy](https://www.capterra.com.br/software/154789/caseworthy) — 4.4/5 (44 reviews) ## Avaliações ### "Great so far" — 5.0/5 > **Avaliador Verificado** | *17 de maio de 2019* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 10.0/10 > > **Vantagens**: Penelope provides a great balance between functionality and ease-of-use. The interface is very attractive and can be used on virtually any device. The system is easy to configure. Penelope provides everything my organization needs from a business functionality standpoint with the exception of accounting, which we do in another system. > > **Desvantagens**: Reporting out-of-the-box is very limited, but an interface with Tableau is available for an additional fee. Security setup is very cumbersome. > > My organization is about to go live with Penelope so we have not realized the benefits yet. However, we are confident that we will, and Penelope's guidance and technical support throughout the implementation process have been outstanding. ----- ### "Case Management with Penelope - Volunteer Users" — 4.0/5 > **Betty** | *26 de setembro de 2020* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 7.0/10 > > **Vantagens**: We have been able to create a procedures manual for our volunteers based on your instructions to do the very specific tasks they need to know for recording activities and events for which they are responsible. Their experience with case management features is limited; however, even our less computer familiar volunteers are able to perform well. Procedures, once learned, can easily be conveyed by experienced volunteers to our new volunteers. > > **Desvantagens**: There is a lot of capability of this software - as more in learned, it becomes more valuable; but the learning curve can be difficult for volunteers who come in to volunteer may once or twice for a 4 hours shift in a month. Re-learning/retraining is a constant - hence, our procedures manual. > > It is positive - the reports are essential for being able to accuracy report our statistics regarding the activities utilized by our clients. The Case Management is very important to keep the records that are so important - other agencies come to us for our statisitics. ----- ### "UI is poor. Reporting function only in PDF. not SMS friendly. Case file structure = privacy issues" — 1.0/5 > **Grant** | *25 de agosto de 2017* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 0.0/10 > > **Vantagens**: it has a diary schedule linked to cart items. it's god if you only want Penelope to do one thing, ie, ATAPS service \& payments > > **Desvantagens**: UI poor resulting in clunky data entry and more time spent entering data. not mobile / tablet friendly Reporting function does not provide dashboard, only reports in pdf or that you have to cut and past into Excel. Case file / service file structure creates privacy issues - we may have to move away from this product on the basis of legal advice Lack of technical support available in Australia ----- ### "Penelope User Review" — 5.0/5 > **Linda** | *7 de dezembro de 2016* | Clínica de saúde mental | Taxa de recomendação: 10.0/10 > > **Vantagens**: The versatility. It has a ton of user defined fields that can be setup in any combination that works for your agency. Billing is relatively simple and creating service units and activities is easy to do. Tech support has been very good over the years and the system is very rarely down. System outage issues just don't exist. > > **Desvantagens**: I would like to have a report writer system build into Penelope instead of using pivot tables to create customized reports. > > We have used Penelope Case Management system since 2003. It is very versatile and many changes have been done to make it portable and easy to use. The ability to create documents for our own needs is a fantastic function of the system. We have created Initial Assessments, Progress/Closing Documents, activity notes and outcome tracking forms all for our specific needs. The ability to customize fields at all levels for the system to track information we need for grants and statistics is also very helpful. I would recommend this system to any one agency or organization that tracks a variety of data elements and wants to organize your data to meet your needs. ----- ### "Excellent product\!" — 5.0/5 > **Roslyn** | *26 de agosto de 2019* | Serviços a indivíduos e famílias | Taxa de recomendação: 10.0/10 > > **Vantagens**: The best part about this software is the customer support that comes with it. We were able to customize it with the help of the Athena team to meet all of our case management needs. > > **Desvantagens**: It's hard to say what we like least about the software because it has been so helpful in meeting the needs for which we purchased it. It does take a little while to get used to using it and to learn all the facets but once you do, it's very easy to use. > > With Penelope, we are able to share necessary client information with other case managers with greater ease and efficiency. Scheduling for client appointments is centralized and contains all the data that is needed so that clients and service providers never miss an appointment. Using Penelope has saved our organization countless hours in searching for information and communicating with each other. ----- Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/80088/bonterra-penelope?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/80088/bonterra-penelope) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados