Who Uses This Software?

Software publishers who sell software and hardware products that need to enforce their licensing policies using a toolkit from a well-respected solution provider.


Average Ratings

42 reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • Features
  • Value for Money

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Live Online
    Webinars
    Documentation
  • Support
    Business Hours
    Online

Vendor Details

  • Reprise Software
  • http://www.reprisesoftware.com/
  • Founded 2006

About This Software

The Reprise License Manager (RLM) is a software licensing system that Independent Software Vendors
(ISVs) incorporate into their products to control how their users buy and use their software. RLM controls
what features or options can be accessed, which hardware the software can run on and how many
concurrent copies of the software can be active at any given time. RLM enforces license expiration dates
if needed. RLM ensures that only customers with valid licenses can use licensed products.


Reprise License Manager Features

  • Automatic SKU Recognition
  • Central LM Server
  • Copy Protection
  • History Tracking
  • Node Management
  • Online Activation
  • Portable License
  • Sarbanes-Oxley Compliance
  • Timing Rights
  • Trial License

Reprise License Manager Most Helpful Reviews

RLM works well in all our current products, and gets few complaints from customers

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5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: We have been selling connectivity software since 1989, and were using our own license enforcement until late 2010, when a customer recommended RLM as an improvement over our clumsy ad-hoc system. We sell to all size companies, from 1 user to 1000's of users, and RLM works well for all sizes. Pros: RLM is fairly easy to install: Simply download the package, follow the instructions, and link the resulting library into your application. The license files are text and rather compact, and one format supports both node-locked and license server models. The API has simple calls, but also more advanced ones. Using the simple calls, you pass the name of your application and its version number, and it returns a yes or no. If no, you can go into a demo or evaluation mode. Reprise is very good at customer service. They usually answer tech questions the same day. Cons: When we first signed up (in 2010), the RLM activation server was primitive and not usable, so we wrote our own. (An activation server distributes an license file with the customers hostid from a sales database when given an activation key.) Since then, they have released "Activation Pro", but we had already written our own, so I can't review that. We don't use their free product, but their paid product requires an additional annual fee for each architecture, and "Windows 32-bit" is a different architecture from "Windows 64-bit". If your customer runs your application on one architecture and wishes to run their license server on a different architecture, you have to purchase both. There is not a good API for querying license use, but there is a good web interface to the RLM license server. The Linux startup script for the license server (/etc/init.d/rlm) did not work well. It can easily shut down the wrong server if it's not configured correctly. We ended up making major changes to the Linux startup script. However, the Windows RLM license server starts up very well.

Flexible, adaptable and transparent

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5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: We've been using Reprise for our products' licensing for more than 6 years now. Their solution client-side is in the form of a library, and it is very transparent what it does and how it works. It is in a form that is highly flexible, so that when we have requirements or processes that are unique for us, it is possible to adapt. The transparency has also allowed us to develop much of our own back-office processes and automation, from license generation to activation, to salesforce integration, around the Reprise toolset. They have a diverse set of licensing options, only a subset of which we make use of, but we are able to offer our customers floating (site) licenses as well as individual licenses.
I've interacted with Bob many times, from advice on how to approach issues or client-specific problems, to addressing bugs, to implementation problems on my end. He's the expert, and I like being able to get right to the deep technical details immediately.
Because the client-side is essentially a library, much of the onus for the customer experience falls on us -- how our product's UI presents licensing interactions to the user. This is less turn-key than some other options, but as I said, it gives us total flexibility. I often feel that we could do a better job on our end. Where there are areas where ERs on their end can help, I know I have a receptive ear, and have seen several of my requests implemented over the years.