WhenToWork

Mancini International, Inc in support of WhenToWork

Comentários: 100 percent

Vantagens:

The customer support in real time is beyond amazing. Whenever we send an operational question someone (Most of the time [SENSITIVE CONTENT]) get back to us in 5-10 minutes.

Desvantagens:

We have not found any issues that we feel need addressing

WhenToWork Scheduling Software

Comentários: Overall I am happy with W2W. I would recommend to others because it is so easy to use.

Vantagens:

All of our student staff (approx. 120) use WhenToWork to schedule, set preferences, trade shifts, and request time off. What I like most is the ease of use. Our staff are quick to pick up how it works. The preferences portion of W2W is most important to our operation. The students will simply block areas they are unable to work and show areas in green that they are unable to work. This helps the pro staff avoid scheduling conflicts.

Desvantagens:

WhenToWork has not changed much over the past few years, although it may not have to. What I like least about the software is that it does not have a timeclock function. A simple clock in/out function would help the pro staff compare when the staff were scheduled to work and when they actually worked.

Not keeping up

Comentários: We have been using W2W for more than five years, we just switched to a different scheduling platform that has provided what W2W has not. the platform works ok, but its old and clunky. It's taken way too long to get an actual app that works for phones and tablets. Compared to many other scheduling software companies W2W feels like opening a spreadsheet in 1997 compared to today's modern scheduling platforms.

Vantagens:

It was a reasonable starter program especially when there were fewer options. If functions fine.

Desvantagens:

Compared to other platforms, for the cost, others are integrating and innovating better and providing more bang for the buck. Others are also offering additional companion software/apps that can work with their scheduling software.

Best scheduling software out there!

Comentários: I have used When to Work for about 6 years. It started just online, but now that there is an app, it makes like EASY!

Vantagens:

This software is so easy to use! It is the best thing that has happened to scheduling. All I do, is download the app to my phone and I can see my schedule and who is also working. Working for a company with 3 hotels, this makes communication easy. You can send a message to anyone on your team so you don't have to give your phone number out to everyone. Your boss can also post a message to everyone to see too. Now there is no excuse for someone to say "Oh I didn't know I had to work" because it is literally on your phone that you look at everyday!

Desvantagens:

There really isn't anything that I don't like about When to Work. I think it's great!

Great value, limited capabilities

Vantagens:

For the WhentoWork price point, there is little better. It serves all the most basic scheduling capabilities at a price point I have yet to see elsewhere on the market. I can generate decent reports and overall gets the job done.

Desvantagens:

There are many features I would like to see that I know I will never because of the current price point which I understand. Some include: Templates for New Employee's shift Eligibility. I have to check each box an employee is eligible for EVERY single time I onboard. This increases the probability of human error substantial. No csv import for schedule. We used an alternative scheduling software because the abilities of WhenToWork were limited. However we had to manually input them into WhenToWork because they lack any mass-import system.