--- description: Tudo sobre Zuora: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zuora - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software para Gestão de Assinaturas](/directory/31657/subscription-management/software) > [Zuora](/software/84232/z-billing) # Zuora Canonical: https://www.capterra.com.br/software/84232/z-billing Página: 1 / 3\ Próximo: [Próxima página](https://www.capterra.com.br/software/84232/z-billing?page=2) > O Zuora fica entre a gestão do relacionamento com o cliente (CRM na sigla em inglês) e o planejamento de recursos empresariais (ERP na sigla em inglês) e é a única solução que gerencia todos os processos de pedidos em dinheiro de assinaturas em tempo real. > > Conclusão: 54 usuários atribuíram a nota **3.9/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Zuora? Mais de 1.000 empresas confiam no Zuora para impulsionar seus negócios de assinatura. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **3.9/5** | 54 Avaliações | | Praticidade | 3.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 3.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 3.6/5 | Com base em avaliações gerais | | Recursos | 3.9/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Zuora - **Fundada**: 2007 ## Contexto comercial - **Preço inicial**: US$ 1,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, espanhol, francês, inglês, japonês - **Países disponíveis**: Alemanha, Austrália, Canadá, Estados Unidos, Reino Unido ## Recursos - Administração de impostos - Alertas/notificações - Banco de dados de contatos - Catálogo de produtos - Cobrança e faturamento - Cobrança recorrente de vários períodos - Cobrança recorrente ou de assinaturas - Contabilidade - Customizable Rules - Cálculos de impostos - Faturas personalizáveis - Gestão de agências de cobranças - Gestão de assinaturas - Gestão de cancelamentos - Gestão de contratos e licenças - Gestão de descontos - Gestão de restituições - Gestão do plano de assinatura - Múltiplas moedas - Múltiplas opções de pagamento - Pagamentos móveis - Pagamentos online - Payment Gateway Integration - Portal de autoatendimento - Processamento de cartões de débito/crédito - Processamento de faturas - Processamento de pagamentos - Processamento de pagamentos ACH - Razão geral - Real-Time Data - Reconhecimento de receita - Relatórios e análise de dados - Relatórios e estatística - Seguimento/Análise de uso - Third-Party Integrations ## Integrações (4 no total) - NetSuite - PayPal - QuickBooks Online - Salesforce Sales Cloud ## Opções de suporte - FAQs/Fórum - Base de conhecimento - Assistência 24/7 ## Category - [Software para Gestão de Assinaturas](https://www.capterra.com.br/directory/31657/subscription-management/software) ## Categorias relacionadas - [Software para Gestão de Assinaturas](https://www.capterra.com.br/directory/31657/subscription-management/software) - [Software de Faturação](https://www.capterra.com.br/directory/30015/billing-and-invoicing/software) - [Software de Faturamento Recorrente](https://www.capterra.com.br/directory/30927/recurring-billing/software) - [Sistemas de Pagamentos](https://www.capterra.com.br/directory/30232/payment-processing/software) - [Sistemas de Carrinho de Compras](https://www.capterra.com.br/directory/30848/shopping-cart/software) ## Alternativas 1. [PayPal](https://www.capterra.com.br/software/179251/paypal) — 4.6/5 (26676 reviews) 2. [QuickBooks Online](https://www.capterra.com.br/software/141374/quickbooks-online) — 4.3/5 (8539 reviews) 3. [Abby](https://www.capterra.com.br/software/1036470/abby) — 4.7/5 (604 reviews) 4. [Jobber](https://www.capterra.com.br/software/127994/jobber) — 4.6/5 (1487 reviews) 5. [Xero](https://www.capterra.com.br/software/169561/xero) — 4.4/5 (3330 reviews) ## Avaliações ### "Great SaaS Billing System" — 4.0/5 > **Jared** | *10 de maio de 2019* | Software | Taxa de recomendação: 8.0/10 > > **Vantagens**: Zuora is a great customizable billing system our SaaS company has used efficiently. It has powerful integrations with Salesforce and our other apps so all of our data is integrated together. > > **Desvantagens**: There seem to be many work-arounds we've had to create for scenarios we would expect to be fairly straightforward, such as prorations. > > Overall, we've enjoyed our transition to Zuora and it's saved our billing team so much time. ----- ### "Zuora- a must try accounting tool for any mid-cap organization" — 4.0/5 > **Avaliador Verificado** | *23 de agosto de 2024* | Publicidade e marketing | Taxa de recomendação: 8.0/10 > > **Vantagens**: a. Excellent and simple layout without any jazzy/ unnecessary application on the dashboard b. Well designed subcategories for billing, accounting payments which make the operation flow smooth c. Very secure and safe tool, offer single sign in option > > **Desvantagens**: 1. Automation of the reports or dashboard is a big miss 2. No effective AI in inbuilt to reduce the manual work 3. Integration with other tools like payment gateway sometimes gets broken > > Overall its a good and professional accounting tool for small-mid cap organization ----- ### "I do not want to buy or put my money in Zuora" — 1.0/5 > **Philip** | *20 de fevereiro de 2025* | Software | Taxa de recomendação: 0.0/10 > > **Vantagens**: Nothing, none, Nothing, none,Nothing, none, the acquired products by Zuora are extremely terrible, particularly Leeyo Revenue, Revpro > > **Desvantagens**: Not an agile solution for dynamic needs, potential service disruptions during upgrades, challenging to administer the applications, does not prioritize what customers need and innovates something that is not required by customers, rigidity in features, extremely high cost of ownership, implementation cycle is minimum 1 year, buggy applications, requiring data fixes almost every day, the acquired products are terrible which are build for consultancy and not built as products, poor documentation and requires enormous time in training, particularly Leeyo Revpro, Revenue ----- ### "An excellent application to automate billings." — 4.0/5 > **Alexandra** | *14 de março de 2021* | Automotivo | Taxa de recomendação: 9.0/10 > > **Vantagens**: Zuora's notifications are undoubtedly one of the best qualities it has, since it allows us to send them via email to all customers who require it, before their renewal date. In addition to this, it has a very good customization capacity, an aspect that becomes crucial when redirecting the original software matrices according to the specific needs of our company. On the other hand, the integration of the software with others in the market is very good, such is the case of our CRM that joins perfectly with Zuora. > > **Desvantagens**: The learning curve within Zuora is very slow, due to the robustness of the software and the different characteristics and potentialities that it possesses, taking this into account, it is necessary to focus on training new users because this point tends to be a challenge. Another fundamental detail of Zuora is its low segmentation with respect to who the emails with the information regarding the billing notification are addressed to, so we can only select the country where they will be sent. > > In the company we use Zuora together with our CRM software, the first one provides the second with information regarding billing, such as the renewal dates and from this point our renewal team ensures that our clients in general have a hassle-free renovation experience. In general terms, Zuora's job is to automate billing, update our CRM with information regarding bills, and send the relevant billing notifications to emails. ----- ### "Getting Better" — 4.0/5 > **Avaliador Verificado** | *14 de agosto de 2019* | Serviços financeiros | Taxa de recomendação: 5.0/10 > > **Vantagens**: The Zuora billing system has grown on me. I attended Zuora's annual conference in 2019 (I highly recommend going) and learned a lot about existing and upcoming features. Zuora's representatives are dedicated to helping my company customize the billing system and recommending best business practices. Zuora is alway improving and adding functionality, so I do expect it to continue to get better and to meet more of my company's billing needs. They also offer "Zuora University" which is a series of online interactive videos that provide a lot of good information. > > **Desvantagens**: Zuora was not easy to use at first and the implementation process was rough. Zuora is not particularly intuitive so it took a lot of trial and error, reading through their help articles, and requesting help from their support team. You have to invest a LOT of time and resources to get the full benefits of the system. My company has also found that we have to purchase additional features in order to improve upon our experience. > > For the first 2+ years, my billing team experienced lot of frustration because it seemed like Zuora had plenty of limitations. Come to find out, they do have limitations, but they are continuously improving and if you have the time and resources you can customize and get a lot out of the billing system. ----- Página: 1 / 3\ Próximo: [Próxima página](https://www.capterra.com.br/software/84232/z-billing?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/84232/z-billing) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados