SERVICE MANAGER

SERVICE MANAGER


Who Uses This Software?

Fire & Life Safety , Electrical Contractors, Plumbing Contractors


Average Ratings

1 review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4 / 5
    Customer Service
  • 5 / 5
    Features
  • 4 / 5
    Value for Money

Product Details

  • Free Trial
    Yes
  • Deployment
    Installed - Windows
  • Training
    Live Online
    Documentation
  • Support
    Business Hours
    Online

Vendor Details

  • Bluelight Software
  • http://www.bluelightsw.com
  • Founded 1986

About This Software

Are you ready to reduce paperwork between field technicians and office personnel? Are work orders, inspections, and invoices getting lost in the paper shuffle? Then get mobilized by using the Mobile SERVICE MANAGER with Inspections! The Mobile SERVICE MANAGER provides critical functions to your field technicians and sales force enabling them to do their work where it occurs... in the field.


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SERVICE MANAGER Features

  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Warranty Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Billing & Invoicing
  • Customer Management
  • Document Imaging
  • Inventory Management
  • Job Costing
  • Lead Management
  • Quotes / Estimates
  • Scheduling
  • Work Order Management

SERVICE MANAGER Most Helpful Reviews

Software for excellent results and monitoring of guarantees

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5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: A good experience to increase productivity and responses during the follow-up of the guarantees of the work carried out.

Pros: - In spite of only being used in the company a demo, we have been able to change the perspective of how to follow up the guarantees of the clients. - The system of maintenance tasks, allows to facilitate the activities within the workshop with pre-programmed systems. - The adjustment of results within each business unit is optimized as it improves performance with each product purchased, placed and followed up to have excellent consumer proofs. - Its applicability is quite open in terms of time, availability and handling from the job manager.

Cons: - I can only say that they do not stop improving this tool that is made to increase productivity at work. - They should have better support or response units for Latin America, since companies like ours are testing new applications that promote improvements for the customer in the market and with a high commitment to growth.