---
description: Tudo sobre Clariti: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Clariti - Preço, avaliações e classificação - Capterra Brasil 2026
---

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# Clariti

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> Capacitando os governos para atender com eficiência.
> 
> Conclusão: 7 usuários atribuíram a nota **4.3/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Clariti?

Governos estaduais, municipais e federais na América do Norte.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.3/5** | 7 Avaliações |
| Praticidade | 4.4/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.1/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.0/5 | Com base em avaliações gerais |
| Recursos | 4.0/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Clariti Cloud
- **Localização**: Vancouver, Canadá
- **Fundada**: 2006

## Contexto comercial

- **Preço inicial**: US$ 1.800,00
- **Público-alvo**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Países disponíveis**: Canadá, Estados Unidos

## Recursos

- Acesso para Celular
- Alertas/notificações
- Automatização de processos e fluxos de trabalho
- Banco de dados do cliente
- Captura de imagem
- Cumprimento do código
- Emissão de permissões
- Gerenciamento de documentos
- Gestão de casos
- Gestão de conformidade
- Gestão de inspeções
- Gestão de permissões
- Gestão de projetos
- Gestão de tarefas
- Gestão de tarifas
- Gestão do fluxo de trabalho
- Gestão financeira
- Manutenção de códigos
- Pagamentos online
- Para governo
- Planejamento e zoneamento
- Portal de autoatendimento
- Rastreamento de infrações
- Relatórios e estatística
- Roteamento automático
- Seguimento de status

## Integrações (3 no total)

- Bluebeam Revu
- Paysafe
- ProjectDox

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Sistemas de Inspeção](https://www.capterra.com.br/directory/30117/inspection/software)

## Categorias relacionadas

- [Sistemas de Inspeção](https://www.capterra.com.br/directory/30117/inspection/software)
- [Software Governamental](https://www.capterra.com.br/directory/20048/government/software)
- [Software para Agentes de Autoridade](https://www.capterra.com.br/directory/30536/code-enforcement/software)
- [Software de Gestão de Terrenos](https://www.capterra.com.br/directory/31419/land-management/software)
- [Software de Permissões](https://www.capterra.com.br/directory/31418/permit/software)

## Alternativas

1. [CivicPlus Community Development](https://www.capterra.com.br/software/129172/civicgov) — 4.8/5 (9 reviews)
2. [GeoCivix](https://www.capterra.com.br/software/184923/idtplans-review) — 4.8/5 (18 reviews)
3. [OpenGov Permitting & Licensing](https://www.capterra.com.br/software/201678/permitting-and-licensing) — 3.9/5 (80 reviews)
4. [SmartGov](https://www.capterra.com.br/software/178309/smartgov) — 4.6/5 (57 reviews)
5. [GovPilot](https://www.capterra.com.br/software/143907/govpilot) — 4.6/5 (76 reviews)

## Avaliações

### "Management friendly" — 5.0/5

> **Joel Neil** | *5 de outubro de 2023* | Produção audivisual | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: Integration with other fields such as accounting helps save time, there is also an audit trail when asked by management and tracking any kinds of activity is easier with the product.
> 
> **Desvantagens**: Needs to adapt customisation for spesific users as it is not that easy and mastering the software to get the most of it might take time.
> 
> Tried the estimation feature too in terms of pricing and got great results, very efficient in that way.

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### "Clariti choice for OC" — 4.0/5

> **Laree** | *4 de maio de 2022* | Administração pública | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: The ability to operate our entire Development Services business and customer service with in a cloud based environment and have all of our services available to the public via an online portal. This was extremely important during COVID pandemic  when our public counter/offices were closed we were able to operate without any interruption of services for all of our planning, entitlements, land development, permitting, plancheck, inspection and code enforcement services. This implementation provided our clients with a streamlined, transparent process including online and mobile devices access. Our customers (applicants, developers, citizens etc.) are  able to easily submit and track the status of project reviews, various clearances and approvals, requests and scheduled inspections and overall customer information inquires, and record research request. The customer also have the ability to process payment transactions via the online portal.  Additionally, Clariti's ongoing support, client customer service, collaboration and open communication  is excellent and that is also one of major pros that we like about choosing the Clariti software solution.
> 
> **Desvantagens**: The accounting/cashiering limitation that are part of the standard package; We have developed several custom components/packages with the assistance of our County OCIT team to accommodate our various payment options - developer trust accounts, deposits for T\&amp;M permits, Fee/valuation based permits, invoicing; Limitations on number of items in online cart for processing payments; basic package solution didn't meet some of our existing business requirements (packages, bulk processing, mass editing) which resulted in additional customizations.
> 
> Using an enterprise web based solution vs various stand alone systems; our implementation eliminated/combine over 15 plus disjointed systems in one enterprise solution that included business functions and integrated the several service areas of OCPW involved in the entitlement and permitting process, such as OC Survey (map checking/subdivision services), OC Infrastructure (Roads, Traffic, Flood), and Environmental Resources, Agriculture Commissioner.  Additional enhanced efficiencies associated with LMS include electronic plan check reviews and mobile inspection, interface with OC Survey Land Information System/GIS, robust reporting/dashboard features that provide operational and management-level reporting for the purposes of monitoring and managing customer satisfaction, work and staffing levels, and finances. Our customers (applicants, developers, citizens etc.) have the ability to easily submit and track the status of project reviews, various clearances and approvals, requests and scheduled inspections and overall customer information inquires as well as ability to process payment transactions online (including invoices). A lesson learned was that we should have ensured that a Clariti representative/team member  work along side us throughout the development/implementation/deployment. Plus is that we now have a monthly customer service call with open communication, collaboration, ongoing customer service/ client support which is gives Clariti an excellent rating.

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### "Great on paper" — 3.0/5

> **Michael** | *15 de setembro de 2020* | Administração pública | Taxa de recomendação: 2.0/10
> 
> **Vantagens**: The idea that there was a 'plug and enhance' tool that provided a certain functionality that we needed for our operations (applications,  permits, etc.) was great. The time needed to build out objects was replaced with more time to build out and/or refine business processes.
> 
> **Desvantagens**: The training was rough and difficult to follow. It was disheartening to hear that we could go through the training and not know everything we need to and that was said from the company itself. &#10;&#10;Licensing is financially cumbersome compared to the price of Salesforce licensing itself. With the price of licensing, it was also disheartening to know that our customer service hours were extremely limited. &#10;&#10;Specifically, the payment piece (i.e. cart, payment, fee payment, etc.) is notably confusing in terms of configuration and, to me, seemed like way too many records being created for one payment.
> 
> While this tool looks great on paper and there is definitely some custom coding that is the cause of some of our headaches, it seems as though this tool was not a good fit for us. Especially when we look into sustainability without the work of a vendor or using our very limited customer service hours. As a government entity, the price of this tool is also not economical in our long term goals considering things like the feature base, customer service hours, and functionality experience thus far.

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### "Going Online" — 4.0/5

> **Monica** | *18 de setembro de 2020* | Administração pública | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: I like the interface and ease of learning the system. The system is user friendly and does not take a rocket scientist to learn it. or train others.
> 
> **Desvantagens**: The customer support was limited at times because we are on a different time zone. I also would have like to have more onsite training and  visits from the company for them to fully understand our operational process. I also did not like that we are not provided any training guides once the product is built.
> 
> My overall experience I would give it a  7 out of 10.  It is very progressive cloud base system and  it was a easy transition from our old system.

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### "Clariti" — 4.0/5

> **Jo** | *21 de agosto de 2020* | Serviços e tecnologia da informação | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: IT is used daily by our permitting department and Neighborhood Codes Enforcement division.  During the time of COVID, being able to offer permitting on-line to our citizens was a bonus for contractors and citizens.  &#10;&#10;Now other departments in our City are considering the on-line functions that Clariti offers.  The technical support staff is knowledgeable and responsive.
> 
> **Desvantagens**: Integration was challenging but the team worked with us until the mission was accomplished.
> 
> Professional and caring staff, ready to help.  The product means our needs and is user friendly.

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