Who Uses This Software?

Organizations interested in best-of-breed performance appraisal software.

Average Ratings

270 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4.5 / 5
  • Features 4 / 5
  • Value for Money 4 / 5

Product Details

  • Starting Price $3800
  • Free Version No
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
  • Training Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Trakstar
  • http://www.trakstar.com
  • Founded 2000

About Trakstar Performance Appraisal Software

Trakstar's Performance Appraisal software helps HR and your organization manage feedback, goals and reviews. You can build customized appraisal forms, set SMART goals, and create flexible workflows to meet the needs of your organization. 360/Multi-rater feedback is an option. Trakstar's rich feature set and visually appealing interface are available at a reasonable cost. Implementation is customized for you. Trakstar offers a free trial, price quote, or a live demo from a real person.

Trakstar Performance Appraisal Software Features

  • Aggregate Reports
  • Comparative Reports
  • Customizable Questions
  • Group Summary Report
  • Individual Reports
  • Question Library
  • Rater Selection
  • Rater Tracking
  • Self Service Portal
  • Supports External Reviewers
  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys
  • Benchmarking
  • Feedback Management
  • Goal Management
  • KPIs
  • Prioritization
  • Progress Tracking
  • Strategic Planning
  • 360 Degree Feedback
  • Appraisal History Tracking
  • Compensation Management
  • Custom Rating Scales
  • Individual Development Plans
  • Objective/Goal Setting
  • On-going Performance Tracking
  • Peer Appraisals
  • Self Service Portal
  • Self-Appraisals
  • Skills Assessments
  • "What If" Scenarios
  • 360 Degree Feedback
  • Career Development
  • Competency Scale
  • Employee Profile
  • Goal Management
  • Organizational Charting
  • Performance Management
  • Recruiting Management
  • Succession Management
  • Career Development Planning
  • Compensation Management
  • Competency Management
  • Employee Lifecycle Management
  • Goal Setting / Tracking
  • Job Description Management
  • Onboarding
  • Performance Appraisal
  • Recruiting Management
  • Succession Planning
  • Training Management

Trakstar Performance Appraisal Software Most Helpful Reviews

Trakstar: GREAT Track Record for Customer Service!

Translate with Google Reviewed on 8/22/2016
Jill E.
HR Generalist
Nonprofit Organization Management, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
Source: asdf
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Our company was in need of a performance evaluation software that would be available online and easy enough for our professional but extremely busy (sometimes overwhelmed) staff to learn and use. We used to use the Excel sheets and we needed something that everyone could quickly "pick up" and implement. Fastrak was the most advantageous in meeting our company's needs due to the ease of adding goals, editing the staff list (in times of growth, promotions, turnover, etc.), adding measurements to assist in showing efforts and when goals (or portions of them) were met/completed, and provided reminders to those who neglected deadlines. The last item was essential to those who work in Human Resources and did not want to "badger" nor take responsibility of repeatedly reminding the busy and often traveling supervisors and employees who found it difficult to make time for this important effort.

Pros: I've had top-notch help from your reps who have answered my calls and answered my questions. Your company is also proactive in sharing information via frequent webinars. Matt Weissenborn was very helpful, articulate and professional in his presentation.
I enjoy using the Measurement tools in the online software.

Cons: I wish there was a Guide for Administrators -- just as there is one called "Employee Guide" for users. It would take significantly less time to refer to one than to call or try to figure out something myself (trial/error). I would like a means to SEE the individual's goals without having to download to export.

Vendor Response

by Trakstar on 8/24/2016

Hi Jill,

Many thank for your review. Love to hear the things that have helped - like emails that helped keep things on track. Also, great to hear our support team has been top-notch.

I love your ideas - so many good ones I won't repeat them here in my response, and I will promise to add them to our feature discussion board. As a company, we review every single suggestion to see patterns and try to improve.

Thanks again!
--Julie Rieken

Great performance appraisal program

Translate with Google Reviewed on 8/22/2016
Lisa C.
Director, HR
Nonprofit Organization Management, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We are a small non-profit association with about 85 active employees. We use TrakStar for our annual performance appraisal program . Our program is designed to have every employee receive a review at the same time each year, rather than each year on their annual anniversary. We also have a 90-day initial review, and a 6-month informal review.

Pros: This software is relatively uncomplicated for the regular employee, especially since they have redesigned the appearance. Training on the system does not take long and there are several helpful videos to provide assistance to staff and administrators. I find it to be pretty intuitive. In most cases there are some options for customizing your performance appraisal and the cycle.
They also have several opportunities for training of administrators through webinars (live and pre-recorded) and these are really useful.

Cons: I do wish there were more flexibility in customization and that it was easier to reach some of the relevant customer service videos; however, the customer service team (if you can reach them by phone) is very responsive and helpful.

Vendor Response

by Trakstar on 8/24/2016

Hi Lisa,

Such a nice, thoughtful review. You're using a lot of Trakstar, and that's awesome. I love that the videos have been helpful and that you've joined our webinars!

We're re-designing our support site as we speak Will you let me know if you find things to be easier once we release the changes? We'd love your feedback.

Thanks again,
Julie Rieken

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