UserVoice

by UserVoice

4 / 5 52 reviews
UserVoice

Popular Products


Who Uses This Software?

Product Executives and Product Managers, particularly at enterprise and SaaS companies.

Average Ratings

52 reviews
  • Overall 4 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 3.5 / 5
  • Value for Money 3.5 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • UserVoice
  • http://www.uservoice.com
  • Founded 2008

About UserVoice

UserVoice is the leading product feedback management software. Founded in 2006, UserVoice is dedicated to enabling businesses to make data-driven product decisions and prioritize feature requests by making customer feedback more meaningful. Today, more than 3,500 companies use UserVoice to make strategic product decisions and improve user engagement and customer retention while being efficient with their development resources.

UserVoice Features

Vendor has not completed this information.
Vendor has not completed this information.
Vendor has not completed this information.
  • Collaboration
  • Feedback Collection
  • Idea Management
  • Milestone Tracking
  • Prioritization
  • Product Roadmapping
  • Release Management
  • Requirements Management
  • Resource Management
  • Workflow Management
Vendor has not completed this information.

Alternative Products

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UserVoice Most Helpful Reviews

Great Help Desk Software with a few Quirks

Translate with Google Reviewed on 8/21/2018
Morgan Willowgate
Customer Support
Scribble Maps
Computer Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Easy to use and the interface is somewhat intuitive. Works great for startups and smaller companies as this is the size of the company I am in. Support seems responsive and quick at fixing any problems.

Cons: Sometimes a clunky interface with glitches which are not fixed quickly. Could work on their mobile UX for better ease of use.

UserVoice keeps feature requests prioritized and organized!

Translate with Google Reviewed on 12/28/2015
Adam Feber
Director of Marketing
Chargify
Computer Software
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: UserVoice does a great job at tracking feature requests and allowing customers to "up-vote" existing requests. Listening to ever customer becomes a slippery slope and can distract your team from the product roadmap and ultimate vision. By allowing customers to see if their requests already exist and "up-vote," your team can clearly see features that will benefit the masses - these are the request to seriously consider. UserVoice helps automate and streamline this process.

Cons: When I think of UserVoice, nothing negative comes to mind. It just works how it is intended to work :)

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