---
description: Tudo sobre Insight: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Insight - Preço, avaliações e classificação - Capterra Brasil 2026
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# Insight

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> Sistema de gestão de salão com foco no atendimento ao cliente. Querendo ajudar os salões a se organizarem, economizarem tempo e gerarem receita\!
> 
> Conclusão: 135 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Insight?

De salões pequenos a redes com várias filiais, Insight Software é usado por mais de 7.500 empresas em crescimento e 50.000 usuários no Canadá, nos Estados Unidos e em todo o mundo.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.4/5** | 135 Avaliações |
| Praticidade | 4.3/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.6/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais |
| Recursos | 4.1/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Syntec Business Systems
- **Fundada**: 1991

## Contexto comercial

- **Preço inicial**: US$ 25,00
- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: espanhol, inglês
- **Países disponíveis**: Anguila, Antígua e Barbuda, Aruba, Austrália, Bahamas, Barbados, Belize, Bermudas, Canadá, Costa Rica, Cuba, Dominica, El Salvador, Estados Unidos, Granada, Guadalupe, Guatemala, Haiti, Honduras, Ilhas Cayman e mais 21

## Recursos

- Acesso para Celular
- Agendamento automatizado
- Agendamento de compromissos
- Automação de marketing
- Banco de dados de clientes
- Banco de dados do cliente
- Compromissos recorrentes
- Confirmations/Reminders
- For Barbershops
- For Medical Spas
- Formulários personalizáveis
- Gestão da folha de pagamento
- Gestão de calendários
- Gestão de clientes
- Gestão de compromissos
- Gestão de docentes/funcionários
- Gestão de estoques
- Gestão de funcionários
- Gestão de vales-presente
- Integração de site
- Lembretes
- Marketing por e-mail
- Pagamentos eletrônicos
- Pagamentos online
- Para spas e salões de beleza
- Ponto de vendas (PDV)
- Processamento de pagamentos
- Programa de fidelidade
- Reservas online
- Várias localizações

## Integrações (1 no total)

- QuickBooks Online Advanced

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Sistemas para Salão de Beleza](https://www.capterra.com.br/directory/30028/salon/software)

## Categorias relacionadas

- [Sistemas para Salão de Beleza](https://www.capterra.com.br/directory/30028/salon/software)
- [Sistemas de Agendamento de Compromissos](https://www.capterra.com.br/directory/30757/appointment-scheduling/software)
- [Software de SPA](https://www.capterra.com.br/directory/30782/spa/software)
- [Software de Barbearia](https://www.capterra.com.br/directory/31458/barbershop/software)
- [Software de SPA Médico](https://www.capterra.com.br/directory/30582/medical-spa/software)

## Alternativas

1. [ZENOTI](https://www.capterra.com.br/software/131057/zenoti) — 4.4/5 (1255 reviews)
2. [Mindbody](https://www.capterra.com.br/software/40229/mindbody) — 4.0/5 (2986 reviews)
3. [Booker](https://www.capterra.com.br/software/90708/booker) — 4.1/5 (981 reviews)
4. [Vagaro](https://www.capterra.com.br/software/153752/vagaro) — 4.7/5 (3626 reviews)
5. [Meevo](https://www.capterra.com.br/software/172058/meevo-2) — 4.4/5 (276 reviews)

## Avaliações

### "I used this software for work and it worked pretty well for us." — 4.0/5

> **Avaliador Verificado** | *22 de julho de 2018* | Serviços ao consumidor
> 
> **Vantagens**: I liked how easy it was to use once you get used to using it. It definitely made running the salon easier.
> 
> **Desvantagens**: I found it wasn't the most user friendly software they have available, I found myself needing a lot of help at first.

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### "Seamless transition, and the solution to many issues we had in the past made Insight a smart choice." — 5.0/5

> **Taylor** | *3 de agosto de 2017* | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: The ability to find and run any report we may need in order to keep an eye on benchmarks and create goals is the most valuable tool for us.  Insight makes it easy to look back in time, make changes where we need; as well takes the manual work out of marketing and reminders/confirmations of our appointments. We have been able to use the tools given to keep a closer eye on client trends and make sure we can solve even the smallest problems within salon functionality.
> 
> **Desvantagens**: The thing that makes it a little harder to use is a small lack of customization in regards to what we can view on the appointment book screen, certain fees and services in our salon that don't really fit into any category or place, and the lost ability to add unlimited service providers in our quickly growing salon. Though Insight does offer the best they can when calling for solutions, and usually provides an alternative way of doing things. It is disappointing to have to continue to pay more each time we are ready to add a new feature.

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### "The worst spa and salon software by far\!" — 1.0/5

> **Paige** | *8 de fevereiro de 2017* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: None
> 
> **Desvantagens**: Rude&#10;Hard to get a hold of
> 
> I joined insight 6 months ago and have had nothing but problems with this company. They never answer their phones, and when they do they seem not very interested in sorting any of your problems out. What I am most upset about was them turning off my program when I tried to call not once but twice to make a payment with them. I spoke to a rep who basically threw it in my face that they have a right to disable your account. I have had a lot of software and normally they give you a grace period especially since your trying to make that payment.

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### "Great customer service." — 5.0/5

> **Cheryl** | *5 de agosto de 2017*
> 
> **Vantagens**: We like everything\! Easy to use and friendly customer service. Love the auto updates auto backup. Couldn't be happier.
> 
> **Desvantagens**: Server can be slow, wish we could just log in and be more web based. Like quickbooks. Don't like the pay per text confirming. Should be less expensive.

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### "Amazing experience- the company really cares about you and stands for their product" — 5.0/5

> **Ryan** | *26 de dezembro de 2017*
> 
> **Vantagens**: Amazing experience from the start.   Sales got me best fit and deal.   Support helped set me up the first phone call I made on the equipment arrived.   Every time we had questions they answer the call right away and they are very very knowledgeable.    I also had two reports I needed to be tweaked to how I am managing my business and I actually had discussions with the President of the company who went completely above and beyond with his whole team to get the report modifications (a LOT of work too) ahead of the regular release schedule because they knew how much they impacted us.    I recommend this as the definitive and premiere salon software to use.   I could not imagine a better piece of software with a company ran by better people in the world.   I feel like we got lucky by selecting Insight\!

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## Links

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