18 anos ajudando empresas
a escolher o melhor software
Insight
Conheça Insight
Em 1991, um pequeno cabeleireiro, com seis cadeiras, queria uma maneira melhor de gerenciar clientes e estoque. Uma semente foi plantada. Desde então, Insight Salon Software tornou-se um sistema de gestão com todos os recursos e fácil de usar, para ajudar você a se organizar, economizar tempo, atrair clientes e gerar receita. Com mais de 25 anos de dedicação ao setor de beleza, Insight tem um histórico comprovado de fornecer a última tecnologia, juntamente com a orientação especializada e o suporte que os salões precisam. Comece hoje!
Quem usa Insight?
De salões pequenos a redes com várias filiais, Insight Software é usado por mais de 7.500 empresas em crescimento e 50.000 usuários no Canadá, nos Estados Unidos e em todo o mundo.
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Avaliações do Insight
I used this software for work and it worked pretty well for us.
Vantagens:
I liked how easy it was to use once you get used to using it. It definitely made running the salon easier.
Desvantagens:
I found it wasn't the most user friendly software they have available, I found myself needing a lot of help at first.
Very easy to use
Comentários:
I love the ease of reports and download to quickbooks for simplified bookkeeping process. The online booking is excellent for customer convenience and retention. Some suggestions for improved performance are: #1. On line cancelation notifications so that stylists are made aware of schedule openings due to on line cancellations.
#2. Individual Employee specific service selections that can and cannot be booked using on line booking system.
Vantagens:
On line booking, download to quickbooks,
Desvantagens:
Can't personalize the system, not really user friendly for hair salon with chair renters that have individual prices and services offered. On line booking system should have a notification tab to advise of a cancellation just as it does for an online appointment booked.
Resposta do Syntec Business Systems
há 8 anos
Suzanne, I believe that most if not all of your concerns can be taken care of in the software already. Your best bet is to call customer service at 1-800-805-4532 and ask about the best way to handle these things and they can work with you to personalize your copy to work the way you want with your renters and the online booking and cancellations.
The worst spa and salon software by far!
Comentários: I joined insight 6 months ago and have had nothing but problems with this company. They never answer their phones, and when they do they seem not very interested in sorting any of your problems out. What I am most upset about was them turning off my program when I tried to call not once but twice to make a payment with them. I spoke to a rep who basically threw it in my face that they have a right to disable your account. I have had a lot of software and normally they give you a grace period especially since your trying to make that payment.
Vantagens:
None
Desvantagens:
Rude Hard to get a hold of
Resposta do Syntec Business Systems
há 8 anos
Paige, Thank you for your "alternative facts" based review. You may not be aware but all calls in and out of our sales and support offices are logged and recorded so the real truth (yes truth does still actually exist) is quite the opposite of your version. We have in fact tried calling you numerous times when your credit card is repeatedly declined and you will recall that it was you that was rude, called our customer service rep a "bitch" and hung up on her. The only way we could every get you to call us back was to disable the account that you were overdue in paying and then you were the rude one. All fees you have been charged are in accordance with the agreement you signed when your account was set up. The fact that you have "had a lot of softwares" is testament to the fact that your card always declines and the companies have to disable your account. We are quite happy to end our agreement with you and wish Mind Body the best of luck getting paid. The truth has set us free.
Seamless transition, and the solution to many issues we had in the past made Insight a smart choice.
Vantagens:
The ability to find and run any report we may need in order to keep an eye on benchmarks and create goals is the most valuable tool for us. Insight makes it easy to look back in time, make changes where we need; as well takes the manual work out of marketing and reminders/confirmations of our appointments. We have been able to use the tools given to keep a closer eye on client trends and make sure we can solve even the smallest problems within salon functionality.
Desvantagens:
The thing that makes it a little harder to use is a small lack of customization in regards to what we can view on the appointment book screen, certain fees and services in our salon that don't really fit into any category or place, and the lost ability to add unlimited service providers in our quickly growing salon. Though Insight does offer the best they can when calling for solutions, and usually provides an alternative way of doing things. It is disappointing to have to continue to pay more each time we are ready to add a new feature.
Resposta do Syntec Business Systems
há 8 anos
Hi Taylor, thanks for sharing your feedback!
Great customer service.
Vantagens:
We like everything! Easy to use and friendly customer service. Love the auto updates auto backup. Couldn't be happier.
Desvantagens:
Server can be slow, wish we could just log in and be more web based. Like quickbooks. Don't like the pay per text confirming. Should be less expensive.
Resposta do Syntec Business Systems
há 8 anos
Cheryl, Thanks for the review. In regard to the text messaging costs you might want to call the sales office (1-888-919-5841) and ask them about upgrading to the Deluxe Cloud service which includes a fixed amount of SMS credits each month. For regular text users, this usually works out to be a less expensive solution.
