Who Uses This Software?

Companies of all sizes with legal and investigative searches.

Average Ratings

21 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4.5 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Free Version Yes
  • Free Trial Yes, get a free trial
  • Deployment Installed - Windows
  • Training Live Online
    Webinars
    Documentation
  • Support Business Hours

Vendor Details

  • Sherpa Software
  • http://www.sherpasoftware.com
  • Founded 2001

About Discovery Attender

Discovery Attender is a software tool designed to automate the search and collection of electronically stored information across a variety of platforms. This cost-effective solution enables in-house talent to identify and gather responsive information in a timely, defensible manner. Up and running in minutes, Discovery Attender streamlines the process of locating and producing data for electronic discovery requests, compliance, internal investigations and much more.

Discovery Attender Features

  • Case Analytics
  • Compliance Management
  • Discussion Threads
  • Document Indexing
  • Document Tracking
  • Full Text Extraction
  • Keyword Search
  • Metadata Extraction
  • Topic Clustering

Alternative Products

Discovery Attender Most Helpful Reviews

This software isn't for everyone

Translate with Google Reviewed on 11/4/2014
Chris Findley
PC Analyst
Dorel Juvenile Group
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: Are you looking for a two month old email from your CEO to the head of HR? That one email with "diversity" in its subject? Honestly, it's not going to be very hard to find, is it... You just need to get logged in and get it over with. If that's a typical search for you, then there's no need to continue. Discovery Attender can do jobs like that, but that's not why it exists. But if you're reading this, I'll bet that's not your typical search. I'll bet you've got at least 3 terms, a 4 year date range, and 5 to 7 different mailboxes to comb through. Oh and don't forget each of those users has server-based email, plus multiple personal folders on their hard drives. And perhaps this time, you even need to search their My Documents folder, and SharePoint sites. Now you're in Discovery Attender's neighborhood. And life is about to get a whole lot better. To explain: a few years back, I was just like you. I opened Outlook, I typed my search term in the box, waited impatiently, and then frowned at all those results. I had a pad of paper next to my desk with a grid drawn on it. Each user, each term, each and every data source, a check-box. It was slow, it was boring, and it was prone to mistakes. Not the best environment when lawyers are involved. Then, our company purchased this software and my searches were quite literally revolutionized, overnight. I found myself looking forward to taking this muscle-car of a program for a spin. I'd define the terms, set a date range, and point Discovery Attender at the specific mailboxes and PSTs involved. Once setup was complete, I'd fire up the search and head home to relax. Upon coming back to work the next morning, my results would be waiting for me in one easy-to-manage location. Or course it's not all rainbows. If a PST is corrupted, or password protected, you'll find an icon indicating part of the search was unable to complete. You'll have to manually repair, or unlock those troubled files. But then asking DA to run a follow-up search is a right-click away. Bottom line: if you know e-Discovery, Discovery Attender is going to help you do it faster, easier, and with greater transparency. The software's cost is much less than the days it saves me every year. And I couldn't be happier with the customer support we've received from Sherpa over the last 10 years. You know you don't want to be "thinking about it" when that next e-Discovery deadline pops up. Get to know these guys today!

Vendor Response

by Sherpa Software on 11/4/2014

Can┬┐t thank you enough for sharing your use case and hearing the many ways Discovery Attender has saved you time, money and headaches. I hope everyone reading this takes your advice so we can do the same for their eDiscovery process. Many thanks!

Discovery Attender

Translate with Google Reviewed on 1/24/2017
Frank Krahn
Director - Investigative/Legal Discovery
Mayo Clinic
Medical Practice, 10,001+ Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We have used Discovery Attender for a number of years. We have been very satisfied with the function that it plays in our discovery process. We have tried other tools but they never quite measure up to Discovery Attender.

Cons: A better GUI would be helpful along with a bubble visual on who is conversing with whom.

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