Who Uses This Software?

Small to large venues, promoters, and event organizers.


Average Ratings

136 reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 5 / 5
    Features
  • 5 / 5
    Value for Money

Product Details

  • Free Version
    No
  • Free Trial
    No
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
    Live Online
    Webinars
    Documentation
  • Support
    24/7 (Live Rep)

Vendor Details

  • Tix
  • http://www.tix.com
  • Founded 2001

About This Software

Successful events start with Tix. Find out why thousands of organizations choose Tix for their ticketing needs. Tix specializes in low cost, feature-rich box office and online ticketing solutions. Whether you need an integrated box office and online ticketing system or simply wish to add Internet sales to complement your existing sales methods, Tix has a solution to meet your needs.

Contact us for a Free Demo today!


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Tix Features

  • Attendee Management
  • Confirmation/Reminders
  • Discount/Coupon Management
  • Event Calendar
  • Marketing Management
  • Online Payments
  • Online Registration
  • Social Media Promotion
  • Wait List Management
  • Website Management
  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Artist Management
  • Barcode / Ticket Scanning
  • CRM
  • Contract Management
  • Credential Management
  • Staff Scheduling
  • Ticketing
  • Transportation Management
  • Vendor Management
  • Volunteer Management
  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets

Tix Most Helpful Reviews

Couldn't be more pleased with Tix, Inc.'s web based Box Office software!

  Translate with Google
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: After much research into the various vendors for on-line ticket sales, Zanesville Community Theatre, Inc., a small community theatre in Zanesville, Oh, made the leap into on-line and and off-line credit card sales in June 2004 with Tix, Inc. At the time, ZCT didn't have the CC transactions necessary to support our own merchant account. Tix, Inc. supported us with their merchant account. Furthermore, our representative (Silvia Mahoney) since day one has been patient with us and helped us to go from a completely manual (and time consuming) method of selling tickets to a method using on-line sales and off-line box office sales. Picking their own seats is very popular with our customers. We print our tickets on-demand to mail to our customers or hold for pickup. The Tix, Inc. Box Office software interfaces well with the Boca Systems ticket printers we use. Fiscal reports are much easier and take much less time than the manual method we used to use. Since June 2004, we now process over 80%-95% of our sales in CCs both on-line (card-not-present) and Box Office (card-present) using Tix, Inc.'s Box Office software. Due to our increased volume in CC sales, we recently switched to our own merchant account. As the Tix, Inc. Box Office software is web based, ZCT's Box Office staff can work at home to process ticket orders. Once they arrive on-site, they can batch print the days tickets and have them all ready for the customers. ZCT is an all volunteer community theatre, having no paid staff members. We seat 92 per performance and each of the 6 shows we present run for two consecutive weekends. Many shows are sell-outs and without Tix, Inc. at our side I think our customer's experience would suffer. Thank you Tix, Inc! Carleton Underwood, Treasurer
Zanesville Community Theatre, Inc.
http://zct.org/box-office/

Vendor Response

by Tix on 6/17/2016

We appreciate your feedback, Carleton. Migrating from a manual ticket sales method to an online ticketing solution can be a time consuming process, and we're glad we were able to help you streamline your entire ticket sales process to ease your workload. We strive to provide the best overall experience for both you and your customers, and appreciate that you're completely satisfied with our system. Thank you for choosing Tix!

Silvia Mahoney | Tix, Inc.

TIX is the answer we needed--Great support and patron experience

  Translate with Google
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We wanted an easy-to-use system where patrons could select their own seats for events in a 1500-seat venue and our smaller 450-seat theater. Going from our old paper system to TIX was a great decision. We were looking for a reasonable fee structure and solid customer support--TIX has both. Another feature that was important for us was to be able to hide the fee for certain events and TIX makes that easy to do. Sales reports, customer data and back-end management are easy to use and the TIX help library is excellent--anything I have not been able to figure out has been quickly responded to from TIX support via phone or email. I've also been impressed by the personal rapport of my support specialist--when I call, she knows who I am and is familiar with our organization's venues and events. I'm sure she has many clients to attend to, but I have had excellent response to each call or email--always within the same day!
Many of our patrons are older and I have heard nothing but positive responses from those who have attempted to make online purchases through TIX. We have some who call or walk in for a "box office" experience, and those orders are easily handled. Since our TIX site is branded to look like our own website, many purchasers do not even recognize they have left our website to make their purchase.
TIX is exactly what we were looking for.

Pros: Patron experience is excellent. Help library is great. Customer support is excellent.

Cons: Sometimes the reports do not output to excel correctly, but the developer said this is a known issue and is being resolved.

Vendor Response

by Tix on 12/13/2016

Jennifer, thank you for your glowing and comprehensive feedback! We're glad to hear that Tix has improved your ticket sales process and that our service and support team have made your experience with Tix overwhelmingly positive. Its nice to hear that your customers have enjoyed their online purchasing experience.

Thank you for choosing Tix!
Silvia Mahoney | Tix, Inc.