4.5 / 5 210 reviews

Popular Products

Who Uses This Software?

Local, state, regional, federal government, public and private utilities, non-profits, conservation groups, consultants, insurance, real estate, healthcare and more.

Average Ratings

210 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 4.5 / 5
  • Value for Money 3.5 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
  • Support 24/7 (Live Rep)
    Business Hours

Vendor Details

  • ESRI

About ArcGIS

Integrated collection of GIS software products; provides a standards-based platform for spatial analysis, data management, and mapping.

ArcGIS Features

  • Chatbot
  • For Healthcare
  • For Sales
  • Multi-Languages
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)
  • 3D Imagery
  • Census Data Integration
  • Color Coding
  • Geocoding
  • Image Exporting
  • Image Management
  • Internet Mapping
  • Interoperability
  • Labeling
  • Map Creation
  • Map Sharing
  • Spatial Analysis
  • Case Management
  • Certification Management
  • Court Management Integration
  • Crime Scene Management
  • Criminal Database
  • Dispatching
  • Evidence Management
  • Field Reporting
  • Incident Mapping
  • Internal Affairs Administration
  • Investigation Management
  • Scheduling
  • Behavioral Analytics
  • Data Visualization
  • Demographic Data
  • Geocoding
  • Geofencing
  • Location Tracking
  • Predictive Analytics
  • Trade Area Analysis
  • Deep Learning
  • ML Algorithm Library
  • Model Training
  • NLP
  • Predictive Modeling
  • Statistical / Mathematical Tools
  • Templates
  • Visualization
  • Billing & Invoicing
  • Dispatch Management
  • Driver Data
  • Driver Logs
  • Fixed Route Management
  • Mileage Tracking
  • Multiple Route Support
  • Paratransit Management
  • Routing
  • Scheduling
  • Billing & Invoicing
  • Compliance Management
  • Contract Management
  • Customer Database
  • Document Management
  • Equipment Maintenance
  • Fixed Asset Management
  • Job Costing
  • Project Management
  • Service Request Management
  • Work Order Management

ArcGIS Most Helpful Reviews

The most complete and efficient tool for making maps, vector layers or raster

Translate with Google Reviewed on 6/7/2018
Francis carolina L.
Community Manager
Used the Software for: 2+ years
Reviewer Source 
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: ArcGIS is a system with which people can work with on-line maps and related geographic information. With ArcGIS you can create many different types of maps. The most interesting of all are the interactive intelligent maps that show, integrate and synthesize complete layers of geographic and descriptive information of diverse origins. These ArcGIS maps provide an interactive window through which you can view, explore and analyze this information.

Pros: What I like most about this software is the ease with which you can create maps or design final maps better known as layout. Unlike other similar software, Arcgis simplifies the process, in addition to providing aestheticity and harmony in the scale of colors and labeling of toponyms. In addition, the work with ArcGIS encourages the use of geographic databases (geodatabases) in the management of our data. With the way to create projects in arcgis, not only allows us to store the styles and properties applied to the layer in the project, but creates a geodatabase associated with it in which we can physically include the layers that we use as Feature Class. Although we can also add a previous geodatabase to the project, as it used to be done a long time ago.

Cons: Arcgis licenses are expensive. It was not always possible to count on the availability of ESRI products for acrgis. In addition, it is not very versatile in the consumption of data, that is, a different protocol must be applied to open each file according to its type. Likewise, with the Open Geospatial Consortium (OGC) services connection, it is necessary to download and install the Data Interoperability extension, unlike other softwares that this process refers to one clicks.

ArcGIS is a leading tool for managing, analyzing, creating and integrating geological/spatial data

Translate with Google Reviewed on 4/23/2018
Israel jose A.
Hydraulic Engineer, MSc Geological Engineering (Oil and Gas prospecting)
Used the Software for: 2+ years
Reviewer Source 
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Built using standards such as COM, XML, and SQL, ArcGIS can be easily integrated with the structure of the information system and data of any organization or individual. Given that GIS extends to new applications and new user communities, ArcGIS also solves the challenges of offering and receiving data and related GIS services to users around the world. The versatility and easy to use allows ArcGIS to be used in a variety of areas: from land cadastre, geodesy, cartography, geography, and telecommunications, to geology, ecology, management of water resources and subsoil, oil and gas industry, and even remote sensing. Its technology of Geodatabase allows you to effectively store heterogeneous data and easily use them in complex projects and systems. In the geodatabase, users can define rules and relationships within the repository that define the behavior of spatially interconnected geographic (or geological) objects and object classes and ensure data integrity. With the help of ArcGIS it is possible to prepare qualitative cartographic products with all necessary elements of marginal design. Also, you can quickly create a realistic virtual 3D scene based on spatial data, using digital terrain models. With a lot of possibilities for processing of both raster and vector data, and its strong functions for map algebra, editing, and spatial analysis, together with the latest data models and control make the ArcGIS family of software products ones of the leaders among GIS software.

Cons: I have been using ArcGIS for almost 10 years and I can testify that this software is difficult to study, a very complex program for a simple user, the program is only for those who take the professional level, so, to exploit the full potential of ArcGIS (for example processing of multispectral and hyperspectral images, geostatistical studies and so on) you need to dedicate time, endless hours of study. Other con that I see, is the high price taking into account the purchase of any additional modules, it is a very expensive program, but, once and again, the potential is almost limitless once you get to dominate all its functionalities.

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