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Conheça WhatsUp Gold

Quem usa WhatsUp Gold?

O WhatsUp Gold permite que as equipes de TI de pequenas, médias e grandes empresas (rede, servidor, aplicativo e DevOps) monitorem e controlem sua infraestrutura de maneira fácil e flexível.

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Está em dúvida sobre o WhatsUp Gold? Compare com uma alternativa popular

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VS.
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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do WhatsUp Gold

Pontuação média

Geral
4,5
Praticidade
4,2
Atendimento ao cliente
4,4
Recursos
4,4
Relação qualidade/preço
4,3

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
54%
4
40%
3
5%
2
1%
Avaliador Verificado
Usuário do LinkedIn Verificado
Serviços de Facilities, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Ótimo para trabalhar

4,0 há 2 anos

Comentários: ,,uma experiência muito agradável,,protege muito meus dados ,,um suporte elegante,,

Vantagens:

Qualidade de cerviço ótima,,da um aplicativo reservado para quem trabalha com Internet

Desvantagens:

A qualidade de rapidez, poderia ser mais rápido o aplicativo

Jaime Isai
Jaime Isai
Senior Network Engineer, El Salvador
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

WhatsUp Gold best Network Monitoring System

5,0 há 3 anos

Comentários: Excellent experience, I can't complaint. It's a must have tool for every organization to perform a better approach in advance and to have a full network visibility.

Vantagens:

It is easy to implement and use. It enables you to map all of your network devices and access them thru it. It helps you to have a full visibility of all of your network. You can also set the performance alerts at your critical devices as servers, switches, routers and firewalls. It helps you to get the bandwidth monitoring by devices and applications.

Desvantagens:

It will be great to have a full library of MIBs for all network security devices and not having to look by each brand site.

Kristina
Sys Admin, EUA
Maquinário, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

WhatsUp Gold Review

5,0 há 4 anos

Comentários: After everything was set up, we have had almost no issues. The customer support is great and the reps are great. The software has free updates which is awesome and the community board is very helpful. I would recommend this product to any IT environment that is looking for network monitoring solution.

Vantagens:

It fits exactly what we need it to do. Monitor our devices and send us alerts when there is an issue. The schematic is also very helpful because we have it broken down into locations and grouped together to make things easier to use. It is also very helpful to put in all the information we have into the details of the device so that its all in one place. It helps us stay organized!

Desvantagens:

The set up was atrocious. We had to run a scan like 6 times to find everything. Eventually I had to add things in one by one which took forever. It is not simple to use. You have to really understand the icons and how things are linked within the software. I wished there was better documentation and videos about this. Especially with the setup. The whole installation and setup was a nightmare.

Jim
Network Engineer, EUA
Emprego e contratação, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

WhatsUp Gold

3,0 há 4 anos

Comentários: We use Whatsup Gold to proactively tell us when something is wrong before users start complaining. It has served us well in this capacity
We use WUG thresholds and netflow data to determine when business (and non-business) processes are interfering with user performance at our branches with limited network capacity. We use the netflow data and work with the branch to have the offending processes eliminated or moved to afterhours when there is no user impact.
We use thresholds and dashboard graphs to provide capacity planning information.
Overall WhatsUp Gold has been a mixed bag for us. There have been failed upgrades and bugs that cost us time. Page rendering is adequate at best and frustrating at its worst. But is has provided the monitoring alerting, and capacity planning that we need to stay ahead.

Vantagens:

The ease of adding a device, and getting monitors configured with alerts is what like best. To go from no monitoring to getting a text/email when something goes wrong is relatively easy with this product. The ease of putting specific graph items on a page (dashboard) is also very useful.

Desvantagens:

The biggest problem with this product is the performance/capacity of the product to generate graphs. Using java to fetch data from the database to paint pages is slow. I can collect 500,000 data items and generate 100,000 graphs without much horsepower with a tool like CACTI which uses php and flat text rrd files to paint the graph. I can put ten times as many graphs on a page and it still paints 10 times faster. This performance limitation is the biggest week point between your products and the competition. I maintain a CACTI server to do the heavy lifting for graphing high density interface switches in the data centers because WUG is too slow. The thing that I like least about the software is the inability of the administrator to manage other users views. and the lack of an anonymous view. You want to be able to give upper management a link to click on to see pretty graphs and charts. They do not want to have to log in. And you do not want them messing up the view so it constantly has to be fixed. Logging in as admin, changing the users rights, logging out,logging in as the user, changing the dashboard, logging out, logging in as the admin and setting the rights back, is a lousy way to have to manage this.

John
Systems Engineer, EUA
Gestão da educação, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

WhatsUp (is) Gold

5,0 há 4 meses

Comentários: WhatsUp Gold is the first application I check in the morning. I can see in one fast glance the state of our network.

Vantagens:

I love the depth at which we can monitor not only bare metal devices, but Windows Services, ports, certificates, hardware performance, and connectivity.

Desvantagens:

It is difficult to manage individual object presence in the application.

Ray
Global Technical Operations Manager, EUA
Serviços financeiros, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

WUG CRA Experience

5,0 há 5 anos

Comentários: Alerting and allowing us to be proactive on issues is main focus and WUG has allowed my team to accomplish that goal. Reporting/automating reports and providing different practices within CRA the option of personalized dashboards to gauge performance has been a favorite offering from IT to our end users.

Vantagens:

Goes without saying that it is easy to implement, intuitive and easy to manage. Dashboards and views are ++++

Desvantagens:

been using WUG for over 10years and have brought in to 3 different companies i've worked for---to date, i haven't found anything I dislike.

Resposta do Progress Software

há 5 anos

Thank you for the review and for being a valued customer.

Juan
Network Engineer, EUA
Rede de computadores, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Awesome

5,0 há 2 anos

Comentários: My experience has been very pleasant. From installation onward, I've had zero complaints.

Vantagens:

This software has provided us with the tools necessary to monitor, analyze, and manage the network in support of our customer.

Desvantagens:

While we understand software is always licensed, we would like an option for a "lifetime" license.

Doug
Director of IT, EUA
Varejistas, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

WhatsUp Gold Application Review

5,0 há 3 anos

Vantagens:

WhatsUp Gold is easy to use and gives us great visibility into our Network and Servers. The discovery of devices has been very helpful. The alerts and reporting have been very helpful.

Desvantagens:

It took a little while to learn to navigate the software but once you learn the layout you can move around quickly and find the information needed.

Mark
Network Administrator, EUA
Agricultura, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

WhatsUp Gold Replaces Monitoring Service

4,0 há 4 anos

Comentários: WhatsUP gold is monitoring the same things, if not more, than an IT services company was doing for about $500/mo. This saved us a huge amount of money in the long run and was totally worth the configuration issues we had.

Vantagens:

Customizable to monitor only the network parts/components that we wanted monitored. Able to set it to send email and SMS (via email) alerts to multiple users.

Desvantagens:

Network discovery was a bit slow and clunky. After a network change we had to delete the current monitors and do a complete re-scan or it doubled up the devices.

Tom
IT Director, EUA
Administração pública, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Legacy WUG user

4,0 há 4 anos

Comentários: We are proactively monitoring network, server and application infrastructure in a way that allows for pro-active maintenance and reporting. It allows us to view and manage IT assets easily, I only wish I had more time to utilize more of it's features.

Vantagens:

It provides a nice visual representation of the health of your IT infrastructure environment and allows for the easy drilling down into details that are needed. It is full of features and information and allows for proactive monitoring.

Desvantagens:

Nothing specifically at this time.

jesus
Server Administrator, EUA
Serviços e tecnologia da informação, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

WhatsUp Gold is very easy to Manage diferrents Dashboards.

4,0 há 4 meses

Comentários: Very good solution to monitoring network devices

Vantagens:

-Amazing dashboards, we can customize the dashboards to put exactly what type of information we need. -Is very simple monitor all interfaces of network devices, using the protocol SNMP we can monitor each port and the status and load. -Simple and efficient to see the status of the devices during the all day, the with the color green and red is very easy. - The updates and upgrades are so easy to install, always the installer is guide me and update all features and DB with some clicks.

Desvantagens:

With a huge number of devices registered the Main Dashboard is too slow to load all information.

Ayoub
Seller, Marrocos
Publicidade e marketing, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

My best app

5,0 há 2 anos

Vantagens:

Its make me happy at my work its is so fast

Desvantagens:

Support must be faster to helps customers

RJ
Infrastructure Operations Manager, EUA
Usou o software para: Mais de dois anos
Fonte da avaliação

wug 17&18 has an overall better interface that is responsive, a few minor fixes will make it aweso

4,0 há 7 anos

Vantagens:

The device cards are a nice addition; quickly access common features. Creating dashboard is much easier now than in previous version; more flexible. I like how things are now grouped together, e.g. accessing logs you don't have to go to 3-4 different locations. Searching for devices is great!

Desvantagens:

Device roles and discovery could use some work. need to be able finding monitors in library is cumbersome, need a way to search or jump alphabetically Device types were remove, new versions don't support changing OS type Need a way to create dynamic HTTPS content monitor, meaning you could hit an address like so : http://%device.Hostname/NmConsole (hostname is not supported, only address) HTTPS TCP monitors only support SSL TLS 1.0 I spend a lot of time hitting F5 to refresh the browser because the change I just made is not reflected. you can drag and drop devices - need an easier way to manage groups. Need a way to pin favorite groups in navigation pane. When you are on device status page from my network you have to click back button 3-4 times to return to the my network page. Would like to see more youtube videos on how to use the newer version; would be a great way to deliver user training. I would like the ability to delete a device from the devices properties page.

Resposta do Progress Software

há 7 anos

Hi, Thanks so much for the kind words! We're delighted that you're enjoying WhatsUp Gold and we love hearing about how you're using it. Please note that we do have a number of videos on Youtube that go into detail on our most recent release WhatsUp Gold 2018 as well as a Quick Tips series of how-to videos here: https://www.youtube.com/watch?v=MmaOx9MsMEQ. If you have further questions about using WhatsUp Gold please feel free to contact us directly or visit our online Community for more help. Thanks again for using WhatsUp Gold.

William
Network Administrator, EUA
Gestão da educação, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Whats Up Gold is a very good monitoring software.

5,0 há 2 anos

Comentários: My overall experience is very good. It is a very reliable and flexible software that works with most systems.

Vantagens:

I am able to have live information to your switches is very important. I am able to use that information to troubleshoot network problems and to resolve it quickly.

Desvantagens:

I wish I can see mac and ip addresses of end devices on individual ports. This will be helpful tracking end devices on the network.

Dustin
System Administrator, Canadá
Hospitais e Saúde, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Robust and streamlined monitoring

5,0 há 5 anos

Comentários: WUG has been a solid piece of our network for years now, their support team is great and the product does everything we need it to do and more. It is reasonably priced for what you get.

Vantagens:

We mostly use WhatsUp for server and service monitoring but we also use it for configuration management on the majority of our network devices, Netflow Analysis, and Application monitoring. For years WUG has been a solid investment and the constant flow of updates keeps adding new features with every release. With the ability to create your own custom monitors and actions WUG will let you do almost anything you can think of.

Desvantagens:

Because it is so customizable there is a lot to do to make use of the full capabilities of WUG. It would also be nice to see external integrations via an API of some sort bring able to quickly pull info from WUG using a Slack or Teams bot would be handy. An enhancement of the reporting capabilities such as embedded dashboards allowing users to present information from WUG on other websites and services would help admins present WUG information to customers more easily.

Resposta do Progress Software

há 5 anos

Thank you for the review and for being a valued customer.

Greg
IT Director, EUA
Empacotamento e contêineres, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Whatsup Gold, worth it's weight in .......

4,0 há 2 anos

Comentários: great company to work with, great support

Vantagens:

Easy to use, good graphical interface to give you info quickly

Desvantagens:

no downsides to it. SOftware is easy to deploy and use.

Jim
Sr. Network Admin, EUA
Aparelhos médicos, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

One of the best Monitoring products available

5,0 há 4 anos

Comentários: I monitor all critical objects such as CPU, memory, disk and response time. I am also monitoring critical services such as SQL, Rapid Recovery to name a few. One of the main benefits is receiving an email alert before or when a device is down so we can avoid tons of tickets from users.

Vantagens:

I have been using What'sUp Gold network monitoring for years. I was first introduced to the product in 2003. My company at the time was using Solarwinds which I found to be not very user friendly. So I did some research and found What'sUP Gold. Out of the box it was easy to implement and provided much more clarity and features. It provides me with a proactive approach for when any monitored device hits a predetermined threshold. Absolutely love it.

Desvantagens:

There isn't much I don't like about the product.

Resposta do Progress Software

há 4 anos

Thank you for being a long time valued customer and for your positive review!

Moises
System Administrator, República Dominicana
Hospitais e Saúde, 1.001–5.000 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Alternativas consideradas anteriormente:

Incredible software for monitoring and have your network running smooth and statistics on time.

5,0 há 3 anos

Comentários: We know this tool from a long time ago, and it is amazing when you can trust your network and servers to this solution and be able to make just a little as to get the reports.

Vantagens:

Notifications, Alerts and Analytics are the most useful features for me.

Desvantagens:

Nothing so far. Everything works as we need.

Philip
IT service Lead, EUA
Serviços financeiros, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Easy to use and manage

5,0 há 3 anos

Comentários: Very good actually, and the system has run smoothly for years now, support team is also very efficient.

Vantagens:

The straightforward GUI interface and very easy to set up.

Desvantagens:

A little bit expensive, but still ok compare with other products on the market.

Denys
Net Admin, EUA
Gestão da educação, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Happy customer

4,0 há 4 anos

Comentários: using for network issues troubleshooting . Very convenient tool

Vantagens:

Currently we're using ping , http monitoring for internal network and also for outsided websites. In live gives me the picture of what's happening with the network if any problems. Overall gives what I'm expecting. I know there are a lot of other features available but don't use them yet.

Desvantagens:

It's sitting on the local server so I don't have access to it from outside (from app for example) which not very convenient. Also, we had to purchase third party monitoring system to monitor What's up, in case any problem with internet or with actual server. To have some outside monitoring system would be helpful too.

Resposta do Progress Software

há 4 anos

Thank you for the review and for being a valued customer.

Avaliador Verificado
Usuário do LinkedIn Verificado
Defesa e aeroespacial, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Easy to setup and maintain

5,0 há 4 anos

Comentários: The integration to my network was easy and any issues I have had have been addressed quickly and accurately. Their support staff is great and easy to work with.

Vantagens:

The ease of use is great even for someone new in the network field. I thought the integration into my network was easy and working with the techs at Progress to set everything up makes the process simple.

Desvantagens:

I am not a fan of having to rescan a device to pick up changes. If you rescan a device, you may have to disable monitoring for all other new ports picked up on the switch.

Noah
IT Manager, EUA
Internet, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

WUG Review

5,0 há 3 anos

Comentários: Not sure I would want to not have it....

Vantagens:

The confidence that you network is preforming as it should along with the alarms when its not..

Desvantagens:

Sometimes you can get lost. Menu's takes some getting used to.

Springman
Network Operations Manager, EUA
Construção, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Visibility is the key

5,0 há 4 anos

Comentários: Setting up took a bit time but once it's up and running, pretty much worry free. LOVE IT.

Vantagens:

I have been using WhatsUp Gold since 2007 while the main purpose at the time is to see "what is up and what is down". Over the course of the past 13 year as a WUG user, the focus, to me, is switching to have the visibility of our entire network. How is our Internet bandwidth usage? How is the CPU/memory consumption on the application server, etc. I can't imagine how I can do troubleshooting without WUG.

Desvantagens:

The VoIP and Wireless module they offer do not work with what we have. That's probably the only down side that I wish everything can be included in one tool.

Resposta do Progress Software

há 4 anos

Thank you for the review and for being a valued customer.

David
Director of IT, EUA
Escritório de advocacia, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

WhatsUp Gold in SBM Law Firm

4,0 há 4 anos

Comentários: Monitoring of our IT infrastructure for availability and performance. it is easy to create monitoring policy and alerts for a small IT shop to be more proactive in spotting potential service impacting events

Vantagens:

The ease of setup and configuration allowed for minimal time and staff to create our monitoring environment. It is intuitive enough that all staff members can easily make required changes and that is a blessing for small IT environments .

Desvantagens:

The additional virtual machine monitoring add-on is not up to where it needs to be. individual Hyper-V Server monitoring is ok but once you try and manage and monitor a failover cluster it becomes a mess. This addon is not ready for non VMware environments.

Chad
Systems Administrator, EUA
Serviços e tecnologia da informação, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

WhatsUp Gold is great to alert on all types of devices

5,0 há 7 anos

Comentários: Benefit of proactively maintaining the full network

Vantagens:

It allows me to monitor all of the network remotely. I'm able to monitor switches, websites, computers, temperature, etc. I just need to only look at my email to be able to see down statuses of devices

Desvantagens:

Taking the time to research how to configure monitoring takes up a lot of my time. Wish there were more instructional videos.

Resposta do Progress Software

há 7 anos

Hi and thanks so much for the kind words! We¿re delighted that you¿re enjoying WhatsUp Gold and we love hearing about how you¿re using it. Please note that we do have a number of videos on Youtube that go into detail on our most recent release WhatsUp Gold 2018 as well as a Quick Tips series of how-to videos here: https://www.youtube.com/channel/UCS2lCWFrs4paSSNpe1JnTnQ If you have further questions about using WhatsUp Gold please feel free to contact us directly or visit our online Community at commmunity.ipswitch.com for more help. Thanks again for using WhatsUp Gold.