--- description: Tudo sobre InfoFlo: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: InfoFlo - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas CRM](/directory/2/customer-relationship-management/software) > [InfoFlo](/software/96628/infoflo) # InfoFlo Canonical: https://www.capterra.com.br/software/96628/infoflo Página: 1 / 5\ Próximo: [Próxima página](https://www.capterra.com.br/software/96628/infoflo?page=2) > CRM completo e acessível. Custo único de US$ 99 por usuário. Fácil de usar, com complementos opcionais para um pacote personalizado. > > Conclusão: 97 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o InfoFlo? Atende a qualquer empresa, pois o sistema de CRM pode ser personalizado para qualquer setor. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 97 Avaliações | | Praticidade | 4.4/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.6/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: InfoFlo Solutions - **Localização**: Toronto, Canadá - **Fundada**: 2017 ## Contexto comercial - **Preço inicial**: US$ 20,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Windows (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, dinamarquês, espanhol, francês, holandês, húngaro, inglês, italiano, russo, turco - **Países disponíveis**: Alemanha, Austrália, Canadá, China, Estados Unidos, França, Ilhas Cayman, Irlanda, Japão, Nova Zelândia, Países Baixos, Reino Unido, Singapura, Suécia ## Recursos - Agendamento - Banco de dados de contatos - Banco de dados do cliente - Cobrança e faturamento - Contatos compartilhados - Controle de horas - Discador automático - Distribuição automática de chamadas - Entroncamento SIP - Gerenciamento de contatos - Gerenciamento de documentos - Gestão da base de conhecimento - Gestão da comunicação - Gestão de associação - Gestão de call centers - Gestão de campanhas - Gestão de casos - Gestão de clientes - Gestão de compromissos - Gestão de conflitos - Gestão de doadores - Gestão de filas - Gestão de formulários - Gestão de leads - Gestão de projetos - Gestão de tarefas - Gestão do fluxo de trabalho - Gestão do pipeline de vendas - Gravação - Gravação de chamadas - Histórico do cliente - IVR - Identificador de chamadas - Marketing por e-mail - Mensagens por voz - Monitoração de chamadas - Notas de caso - Painel - Painel de atividades - Pesquisa e filtro - Portal de autoatendimento - Portal do cliente - Rastreamento de conversão - Rastreamento de data de vencimento - Registro de chamadas - Relatórios personalizáveis - Roteamento de chamadas - Seguimento de status - Transferência de arquivos - VoIP ... e mais 40 recursos ## Integrações (8 no total) - Gmail - Google Calendar - Google Contacts - Microsoft 365 - Microsoft Outlook - QuickBooks Online - QuickBooks Online Advanced - WordPress ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software) ## Categorias relacionadas - [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software) - [Software de Gestão de Comunicação com o Cliente](https://www.capterra.com.br/directory/31002/customer-communications-management/software) - [Software de Gestão de Leads](https://www.capterra.com.br/directory/30017/lead-management/software) - [Ferramentas de Gestão de Casos Jurídicos](https://www.capterra.com.br/directory/20040/legal-case-management/software) - [Software de Gestão de Contatos](https://www.capterra.com.br/directory/30016/contact-management/software) ## Alternativas 1. [Bitrix24](https://www.capterra.com.br/software/113540/bitrix24) — 4.2/5 (986 reviews) 2. [Clio](https://www.capterra.com.br/software/105428/clio) — 4.7/5 (1691 reviews) 3. [PracticePanther Legal Software](https://www.capterra.com.br/software/140231/practicepanther-legal-software) — 4.7/5 (524 reviews) 4. [monday.com](https://www.capterra.com.br/software/147657/monday-com) — 4.6/5 (5730 reviews) 5. [LiveAgent](https://www.capterra.com.br/software/102188/liveagent) — 4.7/5 (1754 reviews) ## Avaliações ### "I'm working with InfoFlo for more than 5 years. Great features for a truly low price." — 5.0/5 > **Aleksandros** | *7 de fevereiro de 2018* | Taxa de recomendação: 10.0/10 > > **Vantagens**: - Value for money - Business layout - Ease of use - Overall experience - suited for small to big size labels > > **Desvantagens**: The official APP of the product recently released and still needs some improvements which I'm sure that this will be fixed ASAP from the label. > > I organized my label and I understood my clients better ----- ### "Carmel Vision's InfoFlo is software I can't live without\!" — 4.0/5 > **Lorraine** | *7 de fevereiro de 2018* | Redação e edição de texto | Taxa de recomendação: 10.0/10 > > **Vantagens**: InfoFlo is a powerful organization tool that puts all your data, emails, notes and documents at your fingertips. Incredibly powerful linking system lets you set up webs that ensure data and documents can be accessed from everywhere. Forgot what you named the document? Find it by accessing a company or contact it related to, in the project history, or in a category. Attach phone recordings to the caller, company and project. Emails file automatically against the sender/receiver and, optionally , project. This is a CRM, document manager (including version control), email client, task manager, event manager, project manager and notes manager all rolled into one powerful and very inexpensive product. A host of highly affordable optional add-ons enable integrated invoicing or integration with your accounting system, PBX integration, phone call recording, email marketing, email analytics, list management, automated backup, Google integration, Outlook integration, use on mobiles and tablets... The add-ons list just keeps growing. The system allows a high degree of customization to accommodate the data you want to store, arranged your way. Fully network-capable with sophisticated access management, this is a tool no business should be without. Actually, it's a tool every Windows user should have on their computer and use daily. Take a free trial. By the end of the month, you will wonder how you ever lived without it. Videos help you learn to use it and the support is good. > > **Desvantagens**: Very few: No comprehensive user guide, but it's quite intuitive. Sometimes support staff can be a little unclear in responses, but they always clarify if asked. It freezes or throws an error message very occasionally, which I suspect is related to memory. Seems to occur when there's a lot going on. Thankfully, merely closing and immediately re-opening the application fixes everything with no data loss. I cannot access documents in InfoFlo to upload to a website. I have to copy them to somewhere else on my computer first. A very minor inconvenience. Doesn't apply to email - it's easy to pick a document from anywhere in InfoFlo and copy into an email, or use Attach in the usual way. > > It keeps all my data organized in a manner that ensures nothing gets lost or forgotten. ----- ### "Ups and Downs. The idea behind the program is great\! However, Customer Support needs some work." — 3.0/5 > **Dustin** | *6 de fevereiro de 2018* | Seguros | Taxa de recomendação: 6.0/10 > > **Vantagens**: Love how it integrates with outlook. We also like how to link groups and individuals to businesses; as well as being able to save documents to the businesses profile. The general layout of the program is good and easy to use. > > **Desvantagens**: First and foremost they really need to work on their customer support. A number of times we have called we have got rude comments/service from who ever answered the phone. Also, its quite annoying when there is something wrong with the software, we have to pay for support to fix it... issues with the software not working should be included in the price of buying the software\!\! There seems to be quite a few bugs that pop up every so often, like not being able to open emails within the program and items not syncing between computers. > > It does help streamline our emails and profiles for all of our clients; saving our emails to each client profile is key for our industry. ----- ### "Excellent CRM for Growing Business" — 4.0/5 > **Willie** | *21 de junho de 2021* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 9.0/10 > > **Vantagens**: The capability to have the software grow with our needs is so important to our organization. We had launches the program as an attempt to go paperless and had we not done so when we did the impact of the pandemic could have crippled our organization. > > **Desvantagens**: The processing speed can vary depending on the time of day and \# of users that are accessing the system. We do, however, understand that we utilize a lot of data and processing based on the amount of information that is being processed. > > InfoFlo is the common platform that all departments in our organization use from customer service, billing, intake and shipping. The ability to track individual tasks for specific employees and recognize how much capacity each of them have for the day is very useful. ----- ### "InfoFlo is a great contact management tool." — 5.0/5 > **Denisse** | *23 de junho de 2021* | Serviços jurídicos | Taxa de recomendação: 9.0/10 > > **Vantagens**: InfoFlo is truly an excellent contact management software. It is great to access a contact and be able to see all the notes, emails, documents related to that contact. InfoFlo is a critical part of our organization. > > **Desvantagens**: Our InfoFlo is installed in a terminal server which has caused some problems in particular with scheduling appointments or using its calendar. We have tried several times to fix it without success. The software is also very limited on its reporting capabilities. > > Overall it has been a very good experience. For our purpose, it centralizes our communications and keeps our records organized which is exactly what we need. ----- Página: 1 / 5\ Próximo: [Próxima página](https://www.capterra.com.br/software/96628/infoflo?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/96628/infoflo) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados