--- description: Tudo sobre DonorSnap: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DonorSnap - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Angariação de Fundos](/directory/20047/fundraising/software) > [DonorSnap](/software/97513/donorsnap) # DonorSnap Canonical: https://www.capterra.com.br/software/97513/donorsnap Página: 1 / 18\ Próximo: [Próxima página](https://www.capterra.com.br/software/97513/donorsnap?page=2) > Software de gerenciamento de doadores online que rastreia todos os dados da sua ONG. Inclui NCOA, formulários, e-mail em massa e integração com QB. > > Conclusão: 407 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o DonorSnap? O DonorSnap atende a organizações sem fins lucrativos de todos os tipos, formas e tamanhos. O sistema pode ser facilmente personalizado para atender às necessidades de praticamente qualquer organização. Você será avisado se o DonorSnap não funcionar bem para você. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.6/5** | 407 Avaliações | | Praticidade | 4.4/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.8/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.8/5 | Com base em avaliações gerais | | Recursos | 4.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: DonorSnap - **Fundada**: 2007 ## Contexto comercial - **Preço inicial**: US$ 50,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Canadá, Estados Unidos ## Recursos - Acesso para Celular - Banco de dados de associados - CRM - Contabilidade - Doações online - Doações por celular - Doações recorrentes - Gerenciamento de contatos - Gestão da comunicação - Gestão de arrecadação de fundos - Gestão de associação - Gestão de campanhas - Gestão de compromissos - Gestão de doadores - Gestão de eventos - Gestão de ex-alunos - Gestão de formulários - Gestão de inscrições - Gestão de recibos - Gestão de subvenções - Gestão de voluntariado - Integração de redes sociais - Marketing por e-mail - Processamento de pagamentos - Relatórios e estatística ## Integrações (8 no total) - AuctionSnap - Constant Contact - QuickBooks Desktop - QuickBooks Enterprise - QuickBooks Online - Stripe - Twilio - goEmerchant Shopping Cart Software ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Angariação de Fundos](https://www.capterra.com.br/directory/20047/fundraising/software) ## Categorias relacionadas - [Software de Angariação de Fundos](https://www.capterra.com.br/directory/20047/fundraising/software) - [Software de Gestão de Doações](https://www.capterra.com.br/directory/30548/donation-management/software) - [Software para ONGs](https://www.capterra.com.br/directory/30805/nonprofit/software) - [Software CRM para ONGs](https://www.capterra.com.br/directory/31515/nonprofit-crm/software) ## Alternativas 1. [DonorPerfect](https://www.capterra.com.br/software/2698/donorperfect-fundraising-software) — 4.5/5 (1394 reviews) 2. [Donorbox](https://www.capterra.com.br/software/156860/donorbox) — 4.8/5 (625 reviews) 3. [Bloomerang](https://www.capterra.com.br/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [Neon CRM](https://www.capterra.com.br/software/102088/neoncrm) — 4.3/5 (613 reviews) 5. [Little Green Light](https://www.capterra.com.br/software/123954/little-green-light) — 4.8/5 (316 reviews) ## Avaliações ### "Two Years with DonorSnap and Going Strong" — 5.0/5 > **Bridget** | *17 de março de 2025* | Hospitais e Saúde | Taxa de recomendação: 10.0/10 > > **Vantagens**: DonorSnap is a user-friendly online database that allows our medium-sized nonprofit to easily track donors, acknowledge donations, email donor contacts, assign and record interactions and pull customized reports. Unlike larger, more expensive databases, DonorSnap has a transparent interface which allows real-time customization at every level - for an extremely reasonable price. Not only is it easy to use, but if we ever have a question, online trainings are easy to find in their Help section, live trainings are given regularly, and customer support responds almost immediately. > > **Desvantagens**: The outgoing mass email function is a little clunky, so we usually export contacts to a CRM platform for more customizable email appeals and communications. > > We transitioned from a big-name donor database platform to DonorSnap 2 years ago and haven't looked back. The DonorSnap team provided hands-on service for the transition process and such personalized continued service that I know everyone by their first names. I always recommend DonorSnap to my peers in the Senior Care community and would recommend it to all philanthropic professionals at small to mid-sized nonprofits. ----- ### "DonorSnap is the Best Choice for Managing Donors\!" — 5.0/5 > **Allison** | *15 de setembro de 2025* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 10.0/10 > > **Vantagens**: I’ve been using DonorSnap for nearly 10 years, and it has been an incredible tool for managing donor relationships. The platform is user-friendly, reliable, and packed with features that make tracking and engaging with donors a breeze. One of the standout aspects is its affordability—it offers great value for organizations of all sizes. What truly sets DonorSnap apart is its excellent customer service. Anytime I’ve had a question or needed assistance, their team has been responsive, helpful, and genuinely invested in making sure I succeed. Over the years, I’ve recommended DonorSnap to several organizations, and they’ve all had positive experiences as well. > > **Desvantagens**: If there’s one thing I’d love to see improved, it’s their presence at fundraising conferences. These events are where I connect with the largest audience of nonprofit professionals, and I think DonorSnap could make a big impact by being more visible in those spaces. It would be great to see them there more often\! > > If you’re looking for a donor management database that’s effective, budget-friendly, and backed by a fantastic support team, I can’t recommend DonorSnap enough\! ----- ### "Great basics, but communucation tools lacking or are too generic" — 3.0/5 > **Cass** | *27 de janeiro de 2021* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 6.0/10 > > **Vantagens**: The client database is straightforward and easy to use. The fields are intuitive and you can adapt or add per your own needs. Screen layout when searching can be tough because of long rows but pulling up individual contacts is easy. I love that you can copy data right from the viewing screen without having to open the editable contact. The help features are user friendly and usually address the most common problems. I like that there are videos as well as written materials on various topics. > > **Desvantagens**: The communication tools are sorely lacking. Email, letters, and forms are way too basic and challenging to edit. There does not seem to be a feature allowing you to change line spacing within a form or in the Automated Task Manager. In addition, I had to keep canceling the project and restarting because after one attempt to edit an ATM task, the system won't let you make additional edits. You have to start over. The emails come out looking like you emailed directly from your email provider. You are limited to one image insert, they are hard to edit, and you cannot add a form directly into the email. I have yet to send out an email from DonorSnap because it looks so pedestrian and ... boring. We are still using MailChimp for its visual features, which of course defeats the purpose. The forms are "okay" but come out looking like a child made them. Totally lackluster, but functional. I'll be honest: I am embarrassed to send out communications and put the forms on our website. If we leave DonorSnap for another product, it will because of the generic communication tools. The query tools used in creating tasks are not intuitive. If it weren't for the help videos I would never be able to implement these. > > Sales, data transfer, and workshops have been good. I feel like the staff does its best to fully answer questions and solve problems. But with the overall limitations of the communications functions, there's only so much they can do. ----- ### "Committed Client\!" — 4.0/5 > **Melinda** | *17 de setembro de 2025* | Instituições religiosas | Taxa de recomendação: 8.0/10 > > **Vantagens**: We, as an organization, have used Donosnap for 11 years now. We like the complete data it imports and the ease of putting in manual checks. The best part is the online input is as easy as 2 clicks and all the info is pulled in under the donor in a second\! love that\! It is also so easy to create specific reports \& donor gifts if they want a quick update. The system, as a whole, is a great value for the cost. > > **Desvantagens**: The thing i like least is probably using email for support as I am a verbal customer \& prefer phone calls > > Our eleven year commitment to Donorsnap speaks to our satisfaction for the whole package\! We believe it contributes to clean reords and donor communication. ----- ### "DonorSnap is so easy to use that even a non techie can manage it." — 5.0/5 > **Peter** | *15 de setembro de 2025* | 2128 | Taxa de recomendação: 10.0/10 > > **Vantagens**: Donor Snap is so much easier to use, than two other CRM's that I had used previously. Easy to learn, and they have excellent training videos, which is where I am able to get the majority of my questions answered. When I can't find the answer on their Help/Training site, I will send an email off to the support team, and typically get a response with an answer within 30 minutes. A previous CRM product could take 2-3 weeks for an answer. There reporting options are also very easy to use. So much easier than those other guys. If you are proficient with Microsoft Office products you should have no issues. > > **Desvantagens**: The weakest link I would say is with the ability to send emails that are heavy on graphics. It is also possible that I have not tried enough, or asked the correct questions. > > DonorSnap is such an improvement over other CRM's that I have tried. I have recommended it to my web developer, and he has passed on my recommendations to other clients of his, and they have started using DonorSnap also. ----- Página: 1 / 18\ Próximo: [Próxima página](https://www.capterra.com.br/software/97513/donorsnap?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/97513/donorsnap) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados