Quem usa esse software?

DonorSnap serves nonprofits of all type, shape, and size. The system can be easily customized to suit the needs of almost any organization. We'll let you know if DonorSnap won't work well for you.

Avaliações médias

72 avaliações
  • Geral 4.5 / 5
  • Praticidade 4.5 / 5
  • Atendimento ao cliente 5 / 5
  • Recursos 4.5 / 5
  • Relação qualidade/preço 4.5 / 5

Detalhes do produto

  • Preço inicial $39/mês
  • Versão gratuita Não
  • Avaliação gratuita Sim, consiga uma avaliação gratuita
  • Implantação Nuvem, SaaS, web
    Celular - iOS nativo
  • Formação Ao vivo online
    Webinars
    Documentos
  • Suporte Horário comercial
    Online

Dados sobre o fornecedor

  • DonorSnap
  • http://www.donorsnap.com
  • Fundada em 2007

Sobre o DonorSnap

DonorSnap is an easy to use online donor/membership management system. Features include tracking for donations, pledges, and interactions; unlimited user defined fields; Excel import/export; online forms/donations; and included mass emailing. There are no hidden costs or long-term contracts. At $39 per month enjoy all of our features including unlimited users, unlimited usage, up to 1,000 contacts in your database, and 2,000 mass emails/mo. Try DonorSnap with your own data risk free for 30 days.

Recursos do DonorSnap

  • Banco de dados de doadores
  • Doações em espécie
  • Doações equiparadas
  • Doações online
  • Doações por celular
  • Doações recorrentes
  • Gestão de brindes
  • Gestão de campanhas
  • Gestão de compromissos
  • Gestão de eventos
  • Gestão de subvenções
  • Gestão de voluntariado
  • Rastreamento de donações
  • Recibos e extratos
  • CRM
  • Doações por celular
  • Doações recorrentes
  • Donor Discovery
  • Gestão de associação
  • Gestão de campanhas
  • Gestão de compromissos
  • Gestão de doadores
  • Gestão de eventos
  • Gestão de ex-alunos
  • Gestão de leilões
  • Gestão de subvenções
  • Gestão de voluntariado
  • Gift Matching Management
  • Processamento de pagamentos
  • Rastreamento de contribuição
  • Banco de dados de associados
  • Contabilidade
  • Gerenciamento das redes sociais
  • Gestão de arrecadação de fundos
  • Gestão de associação
  • Gestão de comitês
  • Gestão de doadores
  • Gestão de dívidas
  • Gestão de eventos
  • Gestão de voluntariado
  • Agendamento
  • Diretório de associados
  • Gerenciamento do reconhecimento
  • Gestão de associação
  • Gestão de calendários
  • Gestão de capacitação
  • Gestão de comparecimento
  • Gestão de eventos
  • Gestão de grupos
  • Gestão de inscrições
  • Perfis de voluntários
  • Portal de autoatendimento

As avaliações mais úteis do DonorSnap

This is an excellent database platform. Not flashy, but very sufficient for our needs.

Traduzir com Google Avaliado em 19/12/2017
David R.
Development Director
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço

Vantagens: This database does everything we need it to and more. We're a smaller non-profit with 1500 donors. The database makes searching for information and pulling reports simple while providing all the details we need. The BEST part of DonorSnap is their incredible customer support team. They've never taken more than a few minutes to respond to email questions with clear and concise answers. They answer in a way that not only gives you what you need, but teaches you how to find it next time. This team is really on top of their game. Our organization also just launched the new partnership DonorSnap has with goEmerchant for our online giving and feedback from our donors has been very positive. Nice to have it all in one system.

Desvantagens: This software is not flashy or polished. Then again it doesn't have a premium price tag. Once you learn the software though you'll find it has everything most people need to successfully manage an organizations donors/volunteers/etc. I think there are a few functions that would be great to add, but honestly, when I've asked the support team - 2/3 of the time they are already working on that next new feature! For example - one area that is lacking is regional donor search features. We have donors all across the country and when I go visit a certain area it would be great to search for all donors within 50 miles of a certain zip code for example.

Resposta dos fornecedores

por DonorSnap em 20/12/2017

David,

Thank you so much for the feedback. Regarding the proximity report... we actually have this ready to go on our testing site. It will go live in the next batch of updates. You'll see that option in DataMiner Platinum by adding the zip code field to the query builder. Let us know how it meets your needs!

This database does everything you need for a low price

Traduzir com Google Avaliado em 28/04/2017
Jeanne D.
Director of Advancement
Captação de recursos, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We were able to centralize all of our school's donation records. We can quickly and easily generate reports of all types - no limits on customizable reports. I can allow donors and alumni to update their own contact info. I can easily mass enter gifts and do mass uploads as well. It is a great system.

Vantagens: I have worked with bigger and much more expensive databases at past jobs, and I always ran into problems that were unsolvable within the system - reports I needed that it couldn't generate, no ability to mass upload things, or something along those lines. Donorsnap has thought of EVERYTHING. And for such a minimal monthly price. I was recently at a fundraising professionals meeting, and someone in the forum asked what databases everyone used. A few people sheepishly said what they used, but both added "although I wouldn't recommend it. It's a pain." I was the only person in the room who proudly said "Well, I am using Donorsnap, which is really affordable and can do everything I need. I would highly recommend it to anyone." And a bunch of people jotted it down. Its hard to be happy with your donor database, but for the first time, I am. Their customer service is also great, and responds quickly to any questions. They have tons of video tutorials for every page, so you can learn how to do things when you need to handle a new process you haven't done before.

Desvantagens: Like all software, there is a learning curve. You have to figure out how to do the things you want to do - reports, imports, eforms, etc. One time, I had to import hundreds of gifts made on another platform, and get them to match up to the right donor records already in our database. It was quite the conversation with customer service as I learned how to do this, and it wasn't something I hope to have to do often. But it was possible to do it, without manually entering each gift! Which I can't say would be true for all databases. They have built in a ton of flexibility to this database.

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