15 anos ajudando empresas brasileiras
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Conheça athenaOne

O athenaOne ajuda os médicos a fornecer um atendimento de alta qualidade ao organizar o momento do atendimento para obter máxima produtividade clínica executando serviços administrativos e de qualidade em nome do médico para garantir o pagamento integral e acompanhando todos os pedidos médicos para fechar o ciclo de resultado e acompanhamento do paciente. Os médicos beneficiam-se do acesso contínuo e incorporado às melhores práticas da maior rede clínica da nação, às regras de qualidade mais atualizadas e abrangentes e às diretrizes do setor.

Quem usa athenaOne?

Médicos, executivos da área médica, gerentes de clínicas, administradores de consultórios, executivos da área de assistência médica, administradores hospitalares, enfermeiros e assistentes de médicos

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Avaliações do athenaOne

Pontuação média

Geral
3,8
Praticidade
3,8
Atendimento ao cliente
3,6
Recursos
3,8
Relação qualidade/preço
3,5

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
36%
4
31%
3
14%
2
7%
1
12%
Amy
President
Usuário do LinkedIn Verificado
Hospitais e Saúde, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

We love all things Athena EMR!

4,0 há 2 anos
Legendas em português disponíveis no player de vídeo
Karissa Faye
Karissa Faye
BSN, EUA
Usuário do LinkedIn Verificado
Saúde, bem-estar e condicionamento físico, 5.001–10.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

easy to use

5,0 há 2 anos

Comentários: I am using it in my work and I have not received any complaint of difficulty or malfunction with payment from the patient and just this week, I have used athenaone as a patient used when I paid my bill from Banner Health. I can truly say it is a very good and recommendable software to use.

Vantagens:

It is easy to use, fast and transactions are safe. As of today, I did not encounter any patient that complains when it comes to their billing statements with athenaone software. The statement enters through a link sent via SMS and email, in that way the patients will have choices in whatever mode they want to use to access their medical bill.

Desvantagens:

The only thing I would suggest for improvement is that once the patient settled the bill, they cannot review back immediately the previous bill posted but from the admin side, if there are any query from the patient, all the details can be accessed and viewed by the health care staff so it is still east to assist the patient.

Ben
Pharmacy Tech, EUA
Hospitais e Saúde, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

AthenaOne

5,0 há 2 semanas Novo

Comentários: We really like AthenaOne and are learning new things about it monthly. It is convenient and easy to use once you learn it. There are so many ways that AthenaOne makes everything easier that you almost get spoiled once you learn how to do something the easy way.

Vantagens:

I like that AthenaOne is easy to learn and once you can navigate the different fields, you can know everything that you need to know about our patients.

Desvantagens:

AthenaOne has a lot of different fields and functions that are available. Learning everything there is to know and how they can help with your practice is almost a full-time job.

Wren
Scheduling, EUA
Consultório médico, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Frustrating!!!

1,0 mês passado Novo

Comentários: Everything was fine when they had their old Legacy system, but they'd rather go with a "modern" -read: all white and runs together- look instead of improving upon a schedule that already worked. Genuinely, I would NEVER recommend them to anyone, and if I were in charge of switching our practice's interface, I'd ditch Athena so fast.

Vantagens:

The Legacy system is the only part of this system I like and use consistently. It's all right, but they're getting rid of it instead of improving the issues we've asked to have fixed.

Desvantagens:

Where to start? The community aspect used to communicate with other users is only helpful when Athena feels that your voice matters, and unless you're kissing their feet, they couldn't care less about your comments/concerns. They'll merge or delete complaints about their new UI and refuse to ask their users for opinions before implementing a system that doesn't work. Then there's the fact that their new system isn't even user friendly! They would rather block you from commenting and voicing concerns than accept criticism on a broken system on the community page. On top of that, they'll send you the same script that DOES NOT answer your questions/comments/concerns instead of address the problem, then tell you to send complaints to their developing team, who in turn send you ANOTHER script. And don't even get me started on how many concerns/complaints have gone unsolved in the name of "modernity," or how their 'help' section answers almost no questions posed but will send you links to useless videos and threads that didn't answer the questions there, either. Utterly embarrassing. Needless to say, you'd be better off spending money on a company that actually asks its users on their opinion before implementing a broken UI and answers you.

Deborah
Family Nurse Practitioner, EUA
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

I got my weekends back!

4,0 há 3 meses

Comentários: Amazing...I have no plans to change at this time as Athena provides me with the best EHR experience I have had in many years!

Vantagens:

Athena saves me so much time in the day to day operations of patient care and office management. So many features have been set up to same time for providers that many of the task are a few clicks! Like prescribing, referrals, encounter plans and faxing directly from the EHR. And so much of the patient check in, appointment reminders, result notification and scheduling is automated which helps as I am one provider practice without staff.

Desvantagens:

I wish there were more areas of customization to allow for more unique practice set ups as my practice is boutique. There are tons of areas where you can customize but some of the patient facing messaging is hard coded and I would like to see those areas gain more options for customization. Additionally, I would like better communication and prioritization transparency about fixing coding bugs that impact Athena's capabilities.

Susan
Office Manager, EUA
Hospitais e Saúde, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

User Friendly

5,0 há 4 semanas Novo

Comentários: Overall I would choose Athena again and recommend it to my colleagues.

Vantagens:

AthenaOne does updates frequently to stay on top of the constant changes in healthcare. Training information is provided at each step of the way. The best feature is the live chat function that allows you access any assistance/troubleshooting needed in real time.

Desvantagens:

The process to work claims on the back end takes some getting used to.