---
description: Tudo sobre athenaOne: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: athenaOne - Preço, avaliações e classificação - Capterra Brasil 2026
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Breadcrumb: [Home](/) > [Sistemas de Prontuários Eletrônicos](/directory/20028/electronic-medical-records/software) > [athenaOne](/software/98735/athenaone)

# athenaOne

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> Solução de gestão de clínicas e faturamento de serviços médicos para gerenciar solicitações, consultas, admissão de pacientes, geração de relatórios e muito mais.
> 
> Conclusão: 913 usuários atribuíram a nota **3.8/5**. Melhor classificado para **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa o athenaOne?

Médicos, executivos da área médica, gerentes de clínicas, administradores de consultórios, executivos da área de assistência médica, administradores hospitalares, enfermeiros e assistentes de médicos

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **3.8/5** | 913 Avaliações |
| Praticidade | 3.8/5 | Com base em avaliações gerais |
| Suporte ao cliente | 3.6/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 3.6/5 | Com base em avaliações gerais |
| Recursos | 3.8/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: athenahealth
- **Localização**: Watertown, EUA
- **Fundada**: 1997

## Contexto comercial

- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Estados Unidos

## Recursos

- Admissão de pacientes
- Agendamento
- Agendamento de compromissos
- Agendamento de consultas médicas
- Agendamento do paciente
- Avaliações iniciais
- Aviso de remessa
- Banco de dados de referência de drogas
- Clínica de vários profissionais
- Cobrança de consultas médicas
- Cobrança e faturamento
- Conformidade com HIPAA
- Controle de vacinas
- Criação de diagramas
- Entrada de códigos e taxas
- Envolvimento do paciente
- Gerenciamento de documentos
- Gerenciamento de registros
- Gestão de casos
- Gestão de compromissos
- Gestão de consultórios
- Gestão de estoques
- Gestão de fichas dos pacientes
- Gestão de formulários
- Gestão de médicos
- Gestão de pacientes
- Gestão de pacientes externos
- Gestão de pacientes internados
- Gestão de reclamações
- História clínica eletrônica/informatizada
- Histórico de faturas
- Imunização e Rastreamento de Alergias
- Lembretes
- Limpeza de Reclamações
- Medication Management
- Mensagens instantâneas seguras
- Notas clínicas
- Para fins médicos
- Para fisioterapia
- Planejamento do tratamento
- Portal de autoatendimento
- Portal do cliente
- Rastreamento de conformidade
- Receitas médicas eletrônicas
- Registros de história clínica
- Remote Treatment Planning
- Suporte para tomar decisões
- Verificação de elegibilidade de seguro
- Videoconferência
- Várias localizações

... e mais 1 recursos

## Integrações (31 no total)

- Abridge
- Assist
- Assist
- Beam Health
- Bridge
- Bridge
- Care Management
- DeepScribe
- Fullscript
- PatientIQ
- Phreesia
- Recommend
- Rectangle Health
- Response
- Rivet

... e mais 16 integrações

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas de Prontuários Eletrônicos](https://www.capterra.com.br/directory/20028/electronic-medical-records/software)

## Categorias relacionadas

- [Sistemas de Prontuários Eletrônicos](https://www.capterra.com.br/directory/20028/electronic-medical-records/software)
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4. [Pabau](https://www.capterra.com.br/software/140062/pabau-crm) — 4.7/5 (654 reviews)
5. [TheraNest](https://www.capterra.com.br/software/130400/theranest-mental-health) — 4.4/5 (1055 reviews)

## Avaliações

### "One of the Most Streamlined EMR Systems I’ve Used" — 5.0/5

> **Reneisha** | *10 de maio de 2026* | Hospitais e Saúde | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: athenaOne provided an intuitive and efficient workflow that made daily clinical operations feel more streamlined compared to other EMR systems I have used. The interface was user-friendly, appointment scheduling and patient management were organized well, and the platform helped improve communication and workflow efficiency within the practice. I also appreciated the overall responsiveness and accessibility of important patient information throughout the system.
> 
> **Desvantagens**: Some workflows and customization options could require additional training or adjustment depending on the needs of the practice. Certain updates or workflow changes occasionally created a learning curve for staff members transitioning between processes.
> 
> Overall, my experience with athenaOne was very positive. The platform supported efficient patient workflow management and helped simplify many day-to-day administrative and clinical tasks. Compared to other EMR systems I have worked with, athenaOne felt modern, organized, and easier to navigate, which contributed to a smoother experience for both staff and providers.

-----

### "Happy office means happy patients" — 5.0/5

> **amy** | *27 de fevereiro de 2026* | Consultório médico | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Athena incorporates everything into one place which is vital for a busy practice.  I found this to be a huge time saver as opposed to having to log into several different systems.
> 
> **Desvantagens**: There have been times I had trouble getting thru to customer service/support, however, when I did, they were extremely helpful.
> 
> Overall, my experience with AthenaOne has been positive.  I feel it saves valuable time and that benefits both office staff and the patient.  The ease of automated billing has really increased our revenue and the speed in which we are reimbursed in our office.

-----

### "Warning: Athenahealth may put you out of business" — 1.0/5

> **dana** | *9 de junho de 2025* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: nice looking software but the training is all videos that are cryptic and not helpful. Customer service just gives the run around, hardly any answers.
> 
> **Desvantagens**: I want to be honest with all potential clients. This review is not one star. It is zero. I changed from Curemd to Athena because they made claims that they could increase my income as a solo medical practitioner.&#10;&#10;3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years.&#10;&#10;I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did.&#10;Six months later we are back on our feet.&#10;&#10;Over $600,000 in collections remains missing.&#10;Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us.&#10;&#10;Curemd is honest, reliable, and goes to the wall with each and every claim. You can always reach someone who knows what they're doing.&#10;&#10;Do not get involve with this company. They were sued for millions by a hospital for fraud. They were bought by Bain Capital 10 years ago and they probably gutted whatever value there was.
> 
> Horrendous, almost put me out of business after 26 years. I am very serious.&#10;&#10;3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years.&#10;&#10;I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did.&#10;Six months later we are back on our feet.&#10;&#10;Over $600,000 in collections remains missing.&#10;Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us.

-----

### "athenaOne for the help" — 4.0/5

> **Haley** | *5 de abril de 2026* | Hospitais e Saúde | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice. One of the standout features for me has been the automated billing. It's such a time-saver\! I no longer have to stress over the small details or chase down payments. Everything is handled smoothly, and I can focus more on my patients instead of paperwork. Another highlight has been the claims management feature. It keeps everything organized and helps minimize any errors. I appreciate that I get regular updates, which gives me peace of mind.
> 
> **Desvantagens**: I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response time was slower than I expected, which made things a bit stressful. Overall, while I appreciate the functionality of athenaOne, I just wish their customer service could keep up with the rest of the platform.
> 
> AthenaOne has made managing my practice so much smoother and more efficient. I truly appreciate how it helps both my team and my patients.

-----

### "Comprehensive and Reliable Practice Management Solution" — 5.0/5

> **ALISSA** | *13 de abril de 2026* | Transporte rodoviário e ferroviário | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: athenaOne offers a strong all-in-one solution for managing scheduling, patient information, and workflows. The appointment scheduling and reminders are especially helpful, and the system keeps everything organized in one place.
> 
> **Desvantagens**: The system can take some time to learn initially, and pricing may be a bit high for smaller practices. Customer support can also be slow at times.
> 
> Overall, my experience with athenaOne has been positive. It’s a reliable platform that helps streamline daily operations and improve efficiency. Once familiar with the system, it becomes a very useful tool for managing both scheduling and patient data.

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